No room even though we booked!!
Posted May 3, 2015 on Hotels
We reserved some days in advance for two nights, but when we came there, they had given away our room to someone else! They didn't have any suggestions for where we could go instead so they we were at 8 pm without the room we reserved in a totally booked Hoi An.
We still haven't gotten our money back either, which is why I have been trying to get in contact with hotels.com, but I cannot find mail! Hopefully, you see this and contact me!