Ratings based on 335 Verified Reviews

4.5 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

A lovely haven in Hoi An

Posted Apr 26, 2017
Pros: The rooms, the pool, the staff and the free bikes to hire to go into the old city
Cons: The beds! They were hard and uncomfortable
Location: Hoi An old town and daily night markets
Had a wonderful time at the Silk Marina - the hotel was lovely, the pool was fabulous (especially with the swim-up bar), the staff were friendly and it was so great to be able to hire the free hotel bikes and cycle into the old town. I found the hotel a wonderful haven in Hoi - An.
Comment from Hotel Management
May 8, 2017 by Pham Thi Thanh Hue (Ms.) Sales Executive., Hotel Management
Dear valued customer, Warmest greetings from Hoi An Silk Marina Resort and Spa! Sorry for being so late! We are so happy to see your wonderful feedback and will take this as an ecouragement to make further effort to improve and prove more. Wish you all the best and hope to welcome you back at soonest!
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Great swimming pool close to old town

Posted Apr 8, 2017
Convenient location about 10 mins walk to old town. Spacious rooms, good breakfast, beautiful large pool. Very reasonably priced.
Comment from Hotel Management
May 8, 2017 by Pham Thi Thanh Hue (Ms.) Sales Executive., Hotel Management
Dear valued customer, Warmest greetings from Hoi An Silk Marina Resort and Spa! Sorry for being so late! We are so happy to see your wonderful feedback and will take this as an ecouragement to make further effort to improve and prove more. Wish you all the best and hope to welcome you back at soonest! Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland, New Zealand

Fantastic

Posted Mar 29, 2017
Great hotel - fantastic buffet breakfast. The hotel is in a perfect position to see the sights of Hoi An.
Comment from Hotel Management
May 8, 2017 by Pham Thi Thanh Hue (Ms.) Sales Executive., Hotel Management
Dear valued customer, Warmest greetings from Hoi An Silk Marina Resort and Spa! Sorry for being so late! We are so happy to see your wonderful feedback and will take this as an ecouragement to make further effort to improve and prove more. Wish you all the best and hope to welcome you back at soonest! Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Marshal Illinois

Beautiful hotel, very courteous & helpful staff

Posted Mar 15, 2017
Quick check in, great service, beautiful view fromn2nd floor room, crown plaza quality, hotel layout very convenient. Would recommend if atating in Hoi Ann
Comment from Hotel Management
May 8, 2017 by Pham Thi Thanh Hue (Ms.) Sales Executive., Hotel Management
Dear valued customer, Warmest greetings from Hoi An Silk Marina Resort and Spa! Sorry for being so late! We are so happy to see your wonderful feedback and will take this as an ecouragement to make further effort to improve and prove more. Wish you all the best and hope to welcome you back at soonest! Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Great hotel with excellent amenities

Posted Mar 12, 2017
Hoi An Silk Marina Hotel is in a beautiful location on the river and only five minutes walk to Hoi An Old Town. Diep gave my husband and I a room upgrade and was very friendly and helpful. The rooms are very spacious with excellent facilities. We had a large balcony with views of the pool and river. They offer a great breakfast in their restaurant which overlooks the pool. The staff assisted with tour advice and bookings. They also have special offers available for their massages. If we ever travel to Hoi An again we would definitely stay here.
Comment from Hotel Management
May 8, 2017 by Pham Thi Thanh Hue (Ms.) Sales Executive., Hotel Management
Dear valued customer, Warmest greetings from Hoi An Silk Marina Resort and Spa! Sorry for being so late! We are so happy to see your wonderful feedback and will take this as an ecouragement to make further effort to improve and prove more. Wish you all the best and hope to welcome you back at soonest! Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Great location, really nice hotel

Posted Feb 8, 2017 on Wotif
Pros: This place was great and staff very friendly. Excellent value for money.Close to Hoi Ann central.
Cons: Having the beer colder at the pool, but they accepted that and are looking into it.
Can only recommend this hotel, clean rooms, big beds. Nice breakfasts, in fact all the food was nice. Felt very secluded with the only view out onto the river. Staff were very friendly and helpful. Fantastic pool.
3 out of 5
by LAY imm

This traveler left a rating score only Posted Feb 5, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 26, 2017 on Hotels
5 out of 5
by Len

Beautiful and relaxing

Posted Jan 22, 2017 on Hotels
A beautiful resort, great service, friendly and polite staff. Location is great with a short stroll to shopping and restaurants. Definitely worth a visit to Hoi An and don't stay anywhere else other than Hoi An Silk Marina Resort and Spa
5 out of 5
by David

A great choice for Hoi An

Posted Jan 8, 2017 on Hotels
We had a very comfy 6 nights at Silk Marina. The hotel is in great condition and was perfect to use as a base for Hoi An as only a 5 minute walk to the river and old town. We had a river view suite which was large and had a great outlook out over the pool complex and river. The airport transfer worked well and the driver was there waiting for us on arrival. I would recommend this hotel.
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Dear Mr. David, Warmest greetings from Hoi An Silk Marina Resort and Spa! We do appreciate your wonderful feedback and will take this as an ecouragement to make further effort to improve and prove more. Wish you all the best and hope to welcome you back at soonest! Best regards. Pham Thi Thanh Hue (Ms.) Sales Executive.