Ratings based on 80 Verified Reviews

3.9 out of 5
81% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Feb 16, 2017 on Hotels
The staff are fantastic, but the accomodation and breakfast are poor. It is a shame as the hotel is in a great location.
3 out of 5
by A verified traveler from Hangzhou, China

Nice enough place

Posted Feb 3, 2016
Pros: It's a lovely place with a nice location. The restaurant named 43 that is 2 doors down is superb and really cheap.
Cons: Security could be better.
Location: Hoi An is a nice, if a bit touristy town. It is a short bicycle ride to the beach and an easy walk to the old town. There are too many shops.
I had money stolen from my locked room here. To be fair, they do offer a safe at reception to store money and valuables. If you should choose to stay here, be sure you use it.
4 out of 5
for Everyone
by A verified traveler from Vancouver Canada

Clean Hotel & Great Breakfast included.

Posted Dec 23, 2015
Pros: Staff very helpful
Cons: The weather I experienced
Location: Close to market
Great Location.Free bicycles were a plus as is needed to get to the beach.
5 out of 5
by Jacqui


Posted Dec 15, 2015 on Hotels
Great stay , great location , great staff .
5 out of 5
for Everyone
by A verified traveler

Best restaurants of all Vietnam just doors away

Posted Jul 31, 2015
Staff was very helpful. They helped us book tours, train and buses. The free bicycles were very nice to get around. 7 min walk from everything.
3 out of 5
by A verified traveler

Posted Jul 19, 2015 on Hotels
AC was weak, no hot water. Nice staff, though. Really good vegetarian place, with no tourists on the same street.
5 out of 5
by Bud from Hayward ca usa

Phlox ann hotel is a great place to stay

Posted May 3, 2015 on Hotels
This hotel is wonderful . The staff are great, very helpful and honest. The rooms are great as is the free breakfast. Excellent value for the price
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 30, 2015 on Hotels
4 out of 5
for Everyone
by A verified traveler from Victoria BC Canada

Phuoc An Hotel in Hoi An

Posted Mar 5, 2015
Pros: It was a great location, friendly staff, included in the price is a excellent breakfasts & bicycle rentals.
Cons: Shower, they don't seem to use shower curtains, so water goes everywhere.
Location: Walk in to the town on the river, 10 to 15 mins. Enjoy and watch how they make the lanterns in this town.
This Hotel was located in a good spot in Hoi An. For the price it was a excellent value. The breakfasts that are included in the price were amazing. It was nice that they have outdoor seating and indoor for breakfast. They also have free bicycles to use as this town is safe to ride around. The beach is a nice 3km ride away on a flat road, through rice fields. Hoi An was my favorite place in Vietnam. The pool looked small and not used, we just swam in the ocean.
4 out of 5
by Stephen from Guildford

6 nights in Hoi An.

Posted Feb 26, 2015 on Hotels
Intended to stay four nights and stayed two more. The hotel is well positioned a short stroll from the old town on a quiet street. Plenty of good eating and cheap beer around.Tends to be a bit more expensive than some so the backpacker crowd doesn't use it. More the domain of older clientele or wealthier travelers. Complimentary bikes are mice. Super breakfasts. Attentive staff.