Ratings based on 80 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
38% of guests recommend
2.8 Room cleanliness
3.1 Service & staff
2.6 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from Phoenix Arizona

Terrible place

Posted Oct 2, 2016
This place is a complete rip off. The beds are ripped everywhere, water drips drop the sinks all night, apparently the bedside wasn't clean and the only employee in the hotel was more concerned about himself than my six old month baby absolutely my handicap father. This place has spider webs everywhere and they curtains were over imposed on the rail and the curtain rails didn't work. No cleanliness, no privacy, definitely not worth a penny.
2 out of 5
by A verified traveler from Toronto, Ontario, Canada

Not very clean. Friendly staff.

Posted Sep 20, 2016
Pros: Not much
Cons: Everything
Location: Not much to do in the area
The hotel had some insects running around (spiders etc). The towels were old and rough to the touch. There was a repaired hole in the wall
1 out of 5
by A verified traveler

The 2nd room they gave us turned out to be better.

Posted Sep 18, 2016
The first room they gave us was filthy. I would not even shower cause the tub was horrible. We had a king bed that was placed on a double base. About 18" on one side of the bed was unusable. We tried to get our money back and they gave us a different room which turned out better. I would not recommend this hotel to anyone.
1 out of 5
by A verified traveler from AZ

Posted Sep 18, 2016
This place is an old run-down Econo Lodge that has been renamed We had two rooms 107 + 110 for ourselves and our employees the photos are from room 107 our employees reported a foul smell in 110 and blood on the inside of the bathroom door as well as not being cleaned. The man at the front desk while very nice was absolutely no help whatsoever he referred us to contact the day shift We had driven up from Phoenix to pick up our employees who werrbroken down outside of Holbrook after working since 3 a.m. we checked in at 3:30 a.m. saturday am with no sleep to find this but we're too exhausted to fight with anyone over it After getting the work truck up on the trailer and getting the guys and ourselves back to Phoenix I called the hotel and woman at the desk told me that the manager was not in and that if there were problems with the room she would think that I would have said something before now I told her that I had and she was really nasty and told me to call back Monday They also have a no-refund policy stay very very far from this place They are much cleaner and nicer options nearby
Comment from Hotel Management
Sep 28, 2016 by GM Danyel Ferniza, Hotel Management
again im deeply sorry. we didn't speak in the past. You were giving your money back. Also the other room with your was giving half back. We apologize for the uncomfortable stay. We have hired new maid. Thank you for letting us know so we can make better for future
2 out of 5
by A verified traveler from California

No towels, missing AC knob, felt un-cleaned

Posted Sep 4, 2016
Pros: close to freeway
Cons: too much to list.
Location: Have no idea. We were on our way home.
After driving for 12 hours, got in the room and no towels, front desk did not answer phone, had to walk back up there (we are both disabled) to get towels and the face cloth I was given looked like someone used it to wash a truck. I will find another place to stay on my next trip there. Very disappointed. Just because a Motel is old, doesn't mean it can't be clean!
Comment from Hotel Management
Sep 28, 2016 by GM Danyel Ferniza, Hotel Management
I do appologize for the un comfortable stay. We have hired new maid to make a future stay more inviting.
1 out of 5
by A verified traveler

Worst hotel ever

Posted Aug 2, 2016 on Hotels
One of the worst places I have ever stayed. Front desk clerk was on personal her cell phone when I came to check in and when there was an issue with one of the rooms. The rooms were dirty and smelled of mold. One room had soaking wet floors. Won't ever stay here again. The waffle maker didn't work. They claim a breakfast but were out of almost everything at 645 in the morning.
2 out of 5
by A verified traveler

Worn out.

Posted Jul 19, 2016
Cons: Sheets and blankets. Clean the tolets
This is place was just worn out. Only had one pillow. The sheets were so worn you could see through them. The blanket was stained. The toilet was dirty. No remote control for the television. The best thing about this hotel was the wireless internet.
3 out of 5
by A verified traveler from Tucson AZ

Our Stay

Posted Jul 11, 2016
Pros: The Staff.
Cons: Hotel conditions
Staff was great , did a great job to make our stay a pleasant one.
Comment from Hotel Management
Sep 28, 2016 by GM Danyel Ferniza, Hotel Management
Thank you kindly for taking the time to let me know my staff was helpful. We hope to see your in the futre
2 out of 5
by A verified traveler from california

Decent Location, close to highway

Posted Jul 7, 2016 on Orbitz
Pros: the AC worked.
Cons: everything.
Location: I don't know. Just stayed there for 5 hours to sleep. Just passed through.
for the price, I know I don't have much to complain about, but this was probably the worst hotel I've ever stayed at. First of all, asked for a non-smoking room, sign on the door was non-smoking, yet when we got inside it reeked of cigarette and there was an ashtray on the table. The hot water in the shower never got hot. The sink was clogged, so had to wash hands in the cold shower. The towels were dirty/stained. Hotel Staff was off-putting. Caught the girl sleeping at the counter, and it was only 8pm. Her demeanor was odd. She made a comment as if she was grateful my booking was from online..as if me booking the room from a walk-in would have been an inconvenience and more work.
Comment from Hotel Management
Sep 28, 2016 by GM Danyel Ferniza, Hotel Management
I do apologize for your uncomfortable stay. We did let the lady at desk go the very next day. Hopefully in future you chose to try us again. thank you
2 out of 5
by Pablo from Gold Canyon AZ

Desolation Alley

Posted Jul 4, 2016 on Hotels
Not good bathroom sink plugged. Couldn't get cool water on shower hostess didn't give us wifi password.