Posted Sep 5, 2016
When we arrived our room was very hot. Turned the air on came back to our room and the air was not running. High traffic area, major intersection, loud cars, had to open the window because the air would not come on. Was awake most of the night due to traffic and hot room. Would never stay there again. When I arrived back home, I realized I left 2 shirts in the closet, call the hotel right away, told them my room number and that I had left items in the closet. Hotel replied that there was occupants in the room and that no maids had turned in any items that day and they would not go into the room to look because it was occupied. I left my phone number with them so they could call me back on Sunday... I proceeded to call them at 11:00 (check out time) and a really nice female answered the phone and I told her that we had stayed there on Friday and checked out on Saturday, gave her my room number and that I left items in the closet, she put me on hold and came back to the phone and told me she found my shirts. I gave her my visa number and asked if she would mail me my items. She agreed to mail them.
Comment from Hotel Management
Sep 8, 2016 by Kelsey, Hotel Management
I am sincerely sorry that you were put into a room with some road traffic noise.
I am happy to hear that I was able to find your shirts. I went ahead and mailed those out yesterday morning and they should be arriving shortly.
Thank you for staying with us!