Posted Sep 19, 2016
Upon arrival I was told that I was getting a 2 queen room for my 5 person reservation. I asked if there was a sofa sleeper. Manager said those rooms are $20 more. I asked if they would just give that to me for the price I was already paying since I would have chosen a cheaper hotel if I wanted to squeeze into a small room. She responded " no, we have only 4 of those rooms left for tonight so we can't do that".
Wow! So, I went outside to try to book with other cheaper hotels but they were all booked. We had to stay since I was in town visiting my daughter at Hope College. I won't be staying at this hotel again.