Ratings based on 374 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Chicago, IL
Great location!!!Posted Aug 21, 2017
The hotel is near every single store and restaurant you can imagine. It's a great place to stay and visit around Holland and some surrounding towns (Saugatuck). The hotel was clean and newer and the whole stay with comfortable. I gave it a 4 out of 5, simply because I would suggest some fresher food for the included breakfast. The bagels were a tad stale & the pre-made omlettes were bland.
for Everyoneby A verified traveler from Kalamazoo
Very nice staffPosted Aug 20, 2017
Desk staff wonderful, as we checked in, a very rude couple interrupted Ryan, who was helping me. He very politely dealt with those people and then apologized to me. I work with the public and I know how nasty people can be. Ryan and a female who came out to help him were so helpful and fun once they realized that we were okay with the delay. Ryan who said he was new did a great job! We will definitely return to your hotel.
for Everyoneby A verified traveler
Wonderful hotel, definitely will go backPosted Aug 19, 2017
When first getting to the hotel the staff was extremely friendly and informative on what's going on in the city and neighboring cities. The room was very clean and the hotel was quiet. Variety of food with the continental breakfast. Would definitely go back and recommend to a friend.
for Everyoneby A verified traveler
Posted Aug 15, 2017
Cons: Weight room too small.
Stayed 4 nights with our son and daughter and their families.
for Everyoneby A verified traveler from suburb of Chicago, Illinois
Convenient to highways yet quite location.Posted Jul 29, 2017
Clean, comfortable and the staff was terrific! Especially the gentleman who worked in the breakfast area. Sorry, I do not know his name. Pool and hot tub were not hot enough. Yummy cookies available in the afternoon. We would stay again. Thank you Holiday Inn Express!
by A verified traveler from Z
Bed bugs! Dirty floors!Posted Jul 20, 2017
We stayed there for two nights. On the morning we were supposed to leave and noticed a big on the wall in the bathroom. It was a bed bug and has been so annoying to go through all of the steps to try and keep them out of our house. The floors were so dirty that all of our feet were black after walking on them. My wife washed the tile floor and her rag continued to come up black. I will not be staying there again. The staff was extremely friendly throughout.
for Familiesby A verified traveler from Cleveland, OH
Met expectationsPosted Jul 5, 2017
Pros: The pool was fantastic, completely swamped by kid sports teams but otherwise really nice.
Cons: Could bump overall cleanliness up a little.
Location: Interesting town to walk around. We took sand dune rides and visited the 200+ year old windmill.
No surprises here, decent everything. Lots of shopping nearby. Interesting little town.
for Everyoneby A verified traveler from Indpls
Very nice place to stay!Posted Jul 5, 2017
Great room, very clean. Very friendly and helpful front desk staff! We will return for sure!
Great place for teensPosted Jun 12, 2017 on Hotels
I took my teenage nephews for a short weekend trip and they loved this hotel. Basketball court and nice big pool were all they needed to be entertained for hours!
Posted Jun 12, 2017 on Hotels