Ratings based on 135 Verified Reviews

4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by Jeanne

Wonderful weekend get away!

Posted Feb 6, 2017 on Hotels
Hotel was very nice!
Comment from Hotel Management
Feb 9, 2017 by General Manager, Hotel Management
Thank you so much for taking the time in letting us know about your recent stay! We always appreciate hearing from our guests. I will be sure to pass along your review to the team.
5 out of 5
by A verified traveler

Posted Jan 17, 2017 on Hotels
Amenities were excellent. Was nice to be able to cook myself or stop in for breakfast or evening light meals provided by the hotel. Staff was friendly. Great place to use for work and personal business stays.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Thank you for sharing your feedback with us! We are glad to hear you felt right at home while you were here on business. At Residence Inn we strive to provide a good balance of work and play so you can be successful. We hope to see you again the next time you're in the area. Residence Inn
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2016
Awesome staff would stay again.
Comment from Hotel Management
Jan 18, 2017 by Patrick B, Hotel Management
Thank you for the kind words about our team! I will pass them along in our next meeting! Best Regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from Clinton Michigan

One of the best hotels I've stayed. Love the kitch

Posted Dec 19, 2016
We went to Holland Michigan for our anniversary. The minute we walked in we were treated wonderfully. The manager was outstanding. She was professional & very helpful. She even marked up a map with some places we wanted to go.
Comment from Hotel Management
Dec 19, 2016 by Patrick Baum, Hotel Management
Good Afternoon Maria, Thank you so much for your awesome review! Thank you for the kind words about our Manager, she truly is outstanding! I hope that you were able to try some of her suggestions and that you enjoyed your time not only here at the hotel but in Holland as well. Happy Holidays!
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Second Time Around

Posted Dec 2, 2016
Pros: Clean, comfy, great breakfasts.
Cons: It was raining, so a canopy to park under while loading and unloading our car would have been nice :-)
Location: Perfect location, and of course, many things to do.
We stayed here three years ago when our son got married on the beach. It was clean and comfortable then, and it was clean and comfortable this time as well. Breakfasts were delicious and plentiful.
Comment from Hotel Management
Dec 3, 2016 by HW, Hotel Management
Thank you for making us your home away from home. We are so glad to hear you enjoyed your stay three years ago and again this time around! We appreciate your feedback.
5 out of 5
by A verified traveler

Nice place

Posted Nov 25, 2016 on Hotels
Nice enough, friendly service. Just minutes from everything but nothing within walking distance. Breakfast was only ok.
5 out of 5
by A verified traveler

Posted Oct 21, 2016 on Hotels
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
Thank you for your 5 star review! We hope that you will stay with us again!
2 out of 5
by A verified traveler

Tasty breakfast options

Posted Oct 16, 2016 on Hotels
The property was clean. Breakfast buffet was significantly above par. However the room smelled terrible and the bed and bed pillows were most uncomfortable. Disappointed.
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
Thank you for taking the time in writing a review about your recent stay. I am so sorry that you were not able to enjoy your experience due to a strong smell. We take these issues very seriously and have made sure that this is not an issue in the future. Again thank you and I do hope that you will give us another chance in the future.
5 out of 5
by A verified traveler

Posted Sep 5, 2016 on Hotels
Comment from Hotel Management
Sep 10, 2016 by General Manager, Hotel Management
Thank you for the five star rating! We hope to see you next time you are in the area!
4 out of 5
Recommended
for Everyone
by A verified traveler from Detroit

Clean facilities nice staff

Posted Aug 30, 2016
Pros: Nice quiet hotel. Friendly staff, clean room with good appointments
Cons: There was a little trouble with television cutting out, however this could have been due to storms.
Location: Hotel is away from main areas however town it not too large and things were not that far.
Nice quiet hotel. Friendly staff, clean room with good appointments.
Comment from Hotel Management
Sep 10, 2016 by Rachel Kammer, Hotel Management
Thank you for choosing our hotel for your accommodations while in Holland! I am happy to hear that you enjoyed the clean suites and friendly staff. We hope to see you again soon!