Ratings based on 45 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2016
Awesome staff would stay again.
Comment from Hotel Management
Jan 18, 2017 by Patrick B, Hotel Management
Thank you for the kind words about our team! I will pass them along in our next meeting! Best Regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from Clinton Michigan

One of the best hotels I've stayed. Love the kitch

Posted Dec 19, 2016
We went to Holland Michigan for our anniversary. The minute we walked in we were treated wonderfully. The manager was outstanding. She was professional & very helpful. She even marked up a map with some places we wanted to go.
Comment from Hotel Management
Dec 19, 2016 by Patrick Baum, Hotel Management
Good Afternoon Maria, Thank you so much for your awesome review! Thank you for the kind words about our Manager, she truly is outstanding! I hope that you were able to try some of her suggestions and that you enjoyed your time not only here at the hotel but in Holland as well. Happy Holidays!
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Second Time Around

Posted Dec 2, 2016
Pros: Clean, comfy, great breakfasts.
Cons: It was raining, so a canopy to park under while loading and unloading our car would have been nice :-)
Location: Perfect location, and of course, many things to do.
We stayed here three years ago when our son got married on the beach. It was clean and comfortable then, and it was clean and comfortable this time as well. Breakfasts were delicious and plentiful.
Comment from Hotel Management
Dec 3, 2016 by HW, Hotel Management
Thank you for making us your home away from home. We are so glad to hear you enjoyed your stay three years ago and again this time around! We appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Detroit

Clean facilities nice staff

Posted Aug 30, 2016
Pros: Nice quiet hotel. Friendly staff, clean room with good appointments
Cons: There was a little trouble with television cutting out, however this could have been due to storms.
Location: Hotel is away from main areas however town it not too large and things were not that far.
Nice quiet hotel. Friendly staff, clean room with good appointments.
Comment from Hotel Management
Sep 10, 2016 by Rachel Kammer, Hotel Management
Thank you for choosing our hotel for your accommodations while in Holland! I am happy to hear that you enjoyed the clean suites and friendly staff. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Evanston, IL

Posted Aug 21, 2016
Friendly staff, excellent room. This is a great hotel!
Comment from Hotel Management
Aug 23, 2016 by Rachel Kammer, Hotel Management
Thank you for taking the time to leave a review! The whole staff works incredibly hard to ensure a smooth operation. We hope to see you again next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

close to restaurants, events and family

Posted Jan 8, 2016
Pros: The beds were the best. It is great to be able to get a good nights sleep. We had a studio room which is great, it is like being at home.
Cons: nothing
Location: Close to Holland. Lots of Dutch influence, beach areas at the lake, boating, skiing , wine tasting tours, Tulip Festival and many restaurants .
My husband and I travel to this area, at least, once a year, to visit family. We usually eat at one of many excellent restaurants in the area. This trip we went to Fennville. This area is close to Lake Michigan. There are many wines and beer crafting . In the spring Holland has a tulip festival, in the winter there is a ski area close by.
Comment from Hotel Management
Jan 9, 2016 by Assistant General Manager, Hotel Management
We are so glad to hear you had a good night sleep just like at home and enjoyed your stay! Thank you for sharing your experience with us. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice quite location, very nice rooms

Posted Dec 18, 2015
We had a great time in Michigan and the hotel location close to the interstate was very convenient.
Comment from Hotel Management
Dec 21, 2015 by Rachel, Hotel Management
Thank you for the 5 star review! I am happy to hear that you had a great time in Michigan. We certainly have a lot to offer from sandy beaches and beautiful sunsets to local restaurants and attractions. We hope to see you again next time you are in Holland!
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet area and comfortable

Posted Nov 17, 2015
This is in an industrial but very quiet area close to downtown holland. We like the hotel because it offers suites with private rooms and baths in addition to kitchen/eating areas. Works great when traveling with family esp. Teenagers. Clean and updated interiors.
Comment from Hotel Management
Nov 19, 2015 by Rachel, Hotel Management
Thank you for taking the time to leave a review! The suites are a definite benefit for traveling families because they allow for additional privacy and limit noise for those that are trying to sleep while the night owls are still up. We hope to see you next time you are in Holland!
2 out of 5
by A verified traveler from buffalo grove il

Disappointed

Posted Sep 22, 2015
. It was in the middle of an industrial area, pool was freezing, the market wasn't stocked. There were stains on the mattress cover(blood...disgusting) Kitchen floor was sticky. The room had a funky smell. Definitely not what I expect from a Marriott and wouldn't go back. One good thing staff was great!!!
Comment from Hotel Management
Sep 24, 2015 by Rachel, Hotel Management
Thank you for taking the time to leave feedback. Feedback like this helps to constantly improve our hotel. Please know that I will be following up with the housekeeping and maintenance departments to insure that these issues are cleared up immediately.
1 out of 5
by A verified traveler

Never again!

Posted Apr 20, 2015
Pros: NOTHING this time.
Cons: electronics, new mattress, new alarm clock, new appliances.
Location: NOTHING
2nd time I have stayed here. It is noisy, nothing works correctly and the hotel staff have no idea how to fix it... nor do they care.
Comment from Hotel Management
May 7, 2015 by Rachel, Hotel Management
I am so sorry to hear that you did not enjoy your stay. I hope we can regain your trust and you will give our hotel another try next time you are in Holland.