Ratings based on 481 Verified Reviews

4.0 out of 5
78% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Nice hotel on the lake

Posted Aug 30, 2017
Pros: Lakeside view villas are very nice with screened in patios. All linens and cooking utensils are provided. Close to the marina and the water.
Cons: Of course it is too late now but the walls should have been insulated for sound transmission.
Our stay was very nice. Our only real concern was with the paper thin walls in our villa. We could hear people in the adjoining villas talking as if they were in the same room with us. In addition, one can hear people walking around in the second floor villa. This would be enough to keep us from coming back to this hotel in the future. It must be said that the marina that is associated with the hotel is quite nice and the in and out service at $20 per day is very useful if you have a boat with you.
Comment from Hotel Management
Sep 1, 2017 by Westgate_CustomerCare, Hotel Management
Thank you for taking a moment to share your experience with us. We are delighted to hear that you enjoyed our resort's location, and that you found your room accommodations so comfortable. Your comments regarding the noise level in our resort is very helpful, as we are always looking for ways to keep our guests comfortable throughout their stay. It is our hope you will stay with us again soon! Sam
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Beautiful Condo Resort

Posted Aug 23, 2017
Beautiful condo resort. Gorgeous lake views! Well appointed units, furnished and supplied with dishes, dishwasher, washer/dryer. Perfect for family vacation. Be aware that this is a time share facility and you'll be pressured at check-in to attend a presentation. Once we gave a firm, "no," we weren't bothered about it again.
Comment from Hotel Management
Aug 24, 2017 by Westgate Customer Care , Hotel Management
We are delighted that you had a great stay with us at the Westgate Branson Lakes. We look forward to seeing you again next time you travel into this area. Allie
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful view, nice rooms, but loud

Posted Jul 27, 2017
Air conditioner was right by the porch and was loud. View was beautiful but the sound kind of ruined it. Also the noise between floors and rooms was loud. Needs more sound insulation.
Comment from Hotel Management
Aug 21, 2017 by Sam, Hotel Management
Thank you so much for the 4-star review! We are so glad you enjoyed your stay overall, but we regret to hear of any issues you may have had with the noise level in the resort. We hope that our management was made aware of any issues to be addressed. We realize you may not be inclined to visit us again, but please give us another chance to exceed your expectations. 
3 out of 5
by A verified traveler from Kansas City

OK hotel - nothing special

Posted Jul 10, 2017
Cons: Lake activities
The good - comfortable beds, lovely views of the lake, nice screened patio. Great games like pools, basketball etc The OK - Room wasn't spotless, the kids were sleeping on the sofabed which was covered in crumbs. I discovered this when I was putting the kids to sleep, rang the housekeeping explained the situation and they arrived to clean it 2 hours and 30 minutes later - not ideal for kids bedtime The bad - was expecting access to the lake to swim etc. - no access that I could find. Picked this hotel as it had a boat house attached, couldn't hire a boat from there however. Also no activities for the lake itself
Comment from Hotel Management
Aug 21, 2017 by Sam, Hotel Management
Anna, thank you so much for taking the time to share your thoughts. We are glad you enjoyed the resort amenities, but we are disappointed to see that you may have had some concerns with your stay. We regret to hear of any inconveniences you may have had with the state of your room upon arrival. We realize you may not be inclined to visit us again, but please give us another chance to exceed your expectations. 
5 out of 5
Recommended
for Everyone
by A verified traveler from Chanute, KS

Very nice place to stay.

Posted Jul 4, 2017
Very comfortable and clean. Had everything we needed for a fun weekend!
Comment from Hotel Management
Jul 8, 2017 by Sherri Pool Front Desk Supervisor, Hotel Management
Thank you so much, we appreciate all of your comments!
4 out of 5
Recommended
for Everyone
by A verified traveler

Really nice property

Posted Jun 26, 2017
The only inconvenience is the time share sale they attempt to do. Guests should be able to choose if this is something they wish to do versus not being given their room keys prior to being bombarded with a sales pitch to which you have to decline several times. Also, we returned on day 2 around 6pm to find our room hadn't been cleaned yet. We notified the staff and when we returned again around 11pm it had finally been cleaned. The room was really nice but the walls are paper thin so you could hear everything going on in the neighboring room.
Comment from Hotel Management
Aug 21, 2017 by Sam, Hotel Management
Thank you so much for the 4-star review! We are glad you enjoyed your stay overall, but we regret to hear that you may have had some concerns. Participating in our timeshare presentation is voluntary; this option is available for our guests who are interested in purchasing. It is definitely not our intention to make you feel pressured in any way from anyone on our staff. We also apologize for any inconvenience you may have encountered due to the state of your room upon arrival. We realize you may not be inclined to visit us again, but please give us another chance to exceed your expectations. 
5 out of 5
by Shannon

Excellent

Posted Jun 21, 2017 on Hotels
These are condos. Really nice condos with a washer and dryer and a full kitchen and separate bedroom. I had no idea. There is a nice pool, sand pit volleyball, shuffleboard, basketball. Best of all it is right on Table Rock Lake. We only stayed one night but if we had stayed longer I would have upgraded to a lake view condo ($40 more, you call the hotel to upgrade if you book on hotels.com). Those units have screened in porches and a gorgeous view. Best of all, it is outside of Branson. You do not even have to go near Branson if you don’t want to, but it is close if you do want to. Loved it.
Comment from Hotel Management
Aug 21, 2017 by GuestRelations, Hotel Management
Shannon, thank you so much for the excellent review! We are so glad you enjoyed your stay. It pleases us to know that you appreciated the room accommodations and resort amenities. We invite you back, and hope to see you again soon! Sam
5 out of 5
by Jerammie

Good time

Posted Jun 17, 2017 on Hotels
We really enjoyed ourselves.
Comment from Hotel Management
Aug 21, 2017 by GuestRelations, Hotel Management
Jerammie, thanks so much for the great review! We invite you back and hope to see you again soon! Sam
5 out of 5
by A verified traveler

Absolutely perfect

Posted Jun 16, 2017 on Hotels
Everything about Westgate was absolutely perfect,from the greeting we received upon arrival to the absolutely beautiful view from our private balcony. Would recommend Westgate if your looking for luxury and comfort at a less than luxury price,perfect!
Comment from Hotel Management
Aug 21, 2017 by GuestRelations, Hotel Management
Thank you so much for the excellent review! We are so glad you enjoyed the resort, and it pleases us to know that our staff provided you with the highest level of service. We invite you back , and we hope to see you again soon! Sam
5 out of 5
by John and Lauri

Amazing views of Table Rock Lake

Posted May 16, 2017 on Hotels
This is our second stay in the one bedroom suite with a lake view. It was amazing! The unit is extremely clean, tidy and comfortable. The kitchen is stocked with utensils & dishware as well as a washer/dryer. It's off the strip (which is what we prefer) but still only about 15-20 minutes from many attractions including Branson Landing, Big Cedar Top of the Rock & Silver Dollar city. They also have outdoor and indoor pools, basketball court and other things to do on the grounds. We will stay definitely here again.
Comment from Hotel Management
May 30, 2017 by GuestRelations, Hotel Management
Thank you for the review! We are glad to hear that you enjoyed your room accommodations and the great location close to many Branson attractions. We are thrilled you enjoyed your stay with us and hope to see you again the next time you are in the area! Nicole