Ratings based on 2,538 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful place, great location

Posted Jan 19, 2018
My wife an I went for the weekend and absolutely adored it, worth the cost in our opinion. We dined in one of the nights and really enjoyed the food they had to offer as well. We would highly recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Nice beachfront hotel in Hollywood, FL

Posted Jan 19, 2018
Pros: Beachfront location, pools, proximity to Hollywood Broadwalk.
Cons: 1. Availability of vegan/vegetarian food options, 2. In-room coffee machinery and supplies, 3. Clean towel service
Location: The hotel is within walking distance of the Hollywood Broadwalk and Downtown Hollywood. It's near a state park, shopping, and major roadways.
Overall, the experience at the Diplomat was good. It's probably the nicest, most well-known beachfront hotel in Hollywood Beach, FL but quite expensive for what you get. We traveled in January, during peak season, so the room rates were high (for a pretty standard room), and there are additional costs for the daily resort fee ($30/day) and also self-parking ($30/day), so the trip cost adds up fast. The individual staff members we interacted with were very friendly, but the room service and turnover each day was poor. The coffee maker did not work properly (and never replaced), and the coffee pods and in-room tea supplies were never replenished during our entire 5-day, 4-night stay. Also, one afternoon we called 3 times to request clean towels, waited 45 minutes, and we ultimately went into the hall and got them ourselves from the housekeeping service cart (the towels finally came another 15 minutes later). Lastly, one of us is vegan and there are VERY FEW food choices in the hotel for someone on a plant-based diet.
Comment from Hotel Management
Jan 19, 2018 by Denitsa G, Hotel Management
Dear Juan, Thank you for taking the time to share your feedback and rest assured all will be shared with the rest of our team for future improvements! I do hope to have the opportunity to welcome you back for another pleasant visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Canada

My stay January 10 to 14th

Posted Jan 15, 2018
Room was ready earlier than scheduled, check in and check out was easy and fast. Staff friendly and acomodating, grounds beautiful and clean.
Comment from Hotel Management
Jan 19, 2018 by Denitsa G, Hotel Management
Dear Victoria, Thank you for taking your time to share your feedback on Expedia! I hope to have an opportunity to see you back here soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from long island, ny

Posted Jan 15, 2018
It was a quick stay but it was excellent. We upgraded our room and it couldn't have been more worth it. The food was amazing at prime and at playa. We will definitely be back!
Comment from Hotel Management
Jan 19, 2018 by Denitsa G, Hotel Management
Dear Justine, I am happy to learn that you had a pleasant stay at The Diplomat Beach Resort! Thank you for your kind words and I am expecting to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Expected better standards from this resort

Posted Jan 11, 2018
The hotel staff by the pool were quite rude. Not expected from a hotel of this standard. Also the valet service was cumbersome. Had to wait more than 30 mins at one time to get our car. Again not expected from a hotel that charges $40 per day for valet parking. One of the restaurants, a burger place, was also just too slow to give us our food. We waited like 40 mins after placing order and the waiter was hardly coming over when we tried to them of the delay. Not good if you have hungry kids with you. Other than that the hotel was very nice and a great location.
Comment from Hotel Management
Jan 19, 2018 by Denitsa G, Hotel Management
Dear reshmiaa, Thank you for taking the time to share a detailed feedback of your experience. Please know, that all of your comments will be shared with the rest of our team for future improvements and operational excellence. I am looking forward to welcoming you back here soon so we can properly exceed your expectations,
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Hotel!

Posted Jan 8, 2018
Had a wonderful time with my wife at the Diplomat Beach Resort during our 25th wedding anniversary! Our oceanfront room with a balcony was perfect
Comment from Hotel Management
Jan 8, 2018 by Denitsa G, Hotel Management
Dear guest, Thank you so much for your kind remarks! I am looking forward to welcome you back soon for another memorable experience!
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas TX

Right on the beach!!

Posted Jan 7, 2018
Incredible hotel right on the beach! Pros: Amazing views of you get an ocean view - highly recommend! Staff was incredible throughout the entire hotel. Front desk upgraded my room and servers were super friendly and accommodating. Absolutely wonderful! Five star staff! Cons: Water and snacks were a bit pricey and floors in bathroom need special attention - to be thoroughly cleaned of all hair. (Overall room was very clean though)
Comment from Hotel Management
Jan 8, 2018 by Denitsa G, Hotel Management
Dear Micki, Thank you for taking the time to provide us with your comments! Please know, that all of your feedback will be shared with our upper management for internal resolution!I am looking forward to welcome you back soon for another great experience!
2 out of 5
by A verified traveler from Washington D.C.

No sun on beach after 2pm.

Posted Jan 6, 2018
Pros: Nothing!
Cons: Everything!
Location: Very bad location!
The beach is very narrow, you have one sun bed next to the other and there’s no sun on the beach after 2:00 p.m. To stay here is also an environmentalist’s nightmare - everywhere plastic, straws ,cups and so on... No consideration at all of our environment. And prices for drinks and food are extremely high, even in the little market place! Also, the location is very bad: to downtown Miami you will need at least 40 minutes, and close Hollywood beach is pretty sloppy! So, just forget about this place - we will never stay here again!
Comment from Hotel Management
Jan 8, 2018 by Denitsa G, Hotel Management
Dear Stanley, Thank you for taking the time to share your feedback. I do apologize as all of your comments are very concerning. Please know that your experience is not typical for our resort and all of your comments will be shared with our upper management for internal resolution!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Resort!

Posted Jan 4, 2018
Pros: Very clean room. Wonderful pool area.
Cons: Very pricey food and drinks.
Location: Good location. quick Uber ride away from the boardwalk.
I had a great stay at the Diplomat! Its a beautiful resort with nice amenities. My favorite part about the resort and main reason for staying here was their outside pool area which is beautiful.
Comment from Hotel Management
Jan 8, 2018 by Denitsa G, Hotel Management
Dear Mello, Thank you for your kind words and for taking the time to share your comments! I am looking to welcome you for many more times to come!
4 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, OH

Surprisingly Fabulous

Posted Jan 3, 2018
The staff was very attentive and friendly, especially finding chairs on the very crowded beach. The rooms were good size and very clean and comfortable. I would definitely recommend this hotel and stay there again!
Comment from Hotel Management
Jan 12, 2018 by Front Desk Representative, Hotel Management
Thank you again for taking the time to share you experience with us! We do hope we will have another opportunity to welcome you back in the future.