Ratings based on 2,958 Verified Reviews

4.0 out of 5
79% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from montreal, canada

Nice hotel. Clean. Well situated

Posted Dec 17, 2017
Thank you Cynthia for letting me check in early. Red eye flight had me tired so that comfy bed was great!! Will come back again!
Comment from Hotel Management
Dec 17, 2017 by Director of Operations, Hotel Management
Stefano, it seems like you had a great stay with us at the DoubleTree Resort by Hilton Hollywood Beach in every way, and that makes us very happy. I will share your compliments with Cynthia, and on behalf of everyone here, we invite you to stay with us again the next time you visit Hollywood Beach. Sincerely, Sanar Unal Director of Operations
3 out of 5
by A verified traveler from Cambridge

Comfortable hotel - beware huge building site!

Posted Dec 7, 2017
Pros: Modern, up to date hotel with comfortable room.
Cons: Preparing their customers for the noise and dust from next door and an offer to make up for this, given that many are staying there to relax!
Location: It is near the beach and a 10 min walk to a Walmart and further stores and restaurants.
Smart comfortable hotel and spaceous, clean room. Sadly a massive construction site ruins the idea of sitting on the balcony and there appears to be no quiet area outside to sit down, only the bar or the busy poolside loungers.
Comment from Hotel Management
Dec 7, 2017 by Sanar, Hotel Management
Dear Jay, Thank you for choosing to stay at our hotel. We are pleased that you were happy with our great location and your clean and comfortable room. We are sorry that you were not able to enjoy a relaxing stay due to construction noise. We hope you will stay with us another time for a more satisfying experience. Sincerely, Sanar Unal Director of Operations
1 out of 5
by A verified traveler

Posted Dec 4, 2017
Inflexible management. Won’t book there again. Will stay somewhere else.
Comment from Hotel Management
Dec 7, 2017 by Sanar, Hotel Management
Thank you for being our guest. We are very sorry that you were disappointed with your stay. Your satisfaction is very important to us, and we hope to provide a better experience in the future. Sincerely, Sanar Unal Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveler from atlanta

Great experience

Posted Nov 30, 2017
Clean facilities very nice staff! Very convenient location.
Comment from Hotel Management
Dec 1, 2017 by Director of Operations , Hotel Management
Kevin, many thanks for sharing your 5-star rating of the DoubleTree Resort by Hilton Hollywood Beach. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely,  Sanar Unal, Director of Operations
3 out of 5
by A verified traveler from Washington DC

Nice hotel many hidden fees

Posted Nov 28, 2017
Pros: clean hotel
Cons: accounting system, response to customer inquires
Location: Ok location
disappointed in extra charges after I left the hotel. Hotel accounting is not responsive at all. I need explanation of charges I do not recognize. I will complain to Hilton for mis-management. I have emailed and called and still get no responses as to why I was charged. Will end up disputing the charges if I can not get an answer !! very disappointing with Expedia as well. The confirmation number does not seem to match the Hotel reservation number. Are you running a scham expedia??? why does the confirmation number does not match the hotel reservation number??? Conformation number of Hotel?? or Expedia???
Comment from Hotel Management
Dec 2, 2017 by Director of Operations, Hotel Management
Thank you for your feedback, kamran. We are glad your overall stay was enjoyable, however, we are sorry there were fees that came as a surprise to you. We realize you must be frustrated, and we would be happy to discuss your concerns, if you would like to contact us directly. Sincerely, Sanar Unal Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the cruise port & airport

Posted Nov 28, 2017
Very nice clean hotel with an excellent restaurant and other facilities. Staff was very nice and helpful. Overall very happy and would stay there again.
Comment from Hotel Management
Nov 28, 2017 by Director of Operations, Hotel Management
Many thanks for taking time to review your stay at the DoubleTree Resort by Hilton Hollywood Beach. We are pleased you liked everything that we offer and loved our location in the proximity of cruise and airport. On behalf of everyone here, we invite you to stay with us again. Sincerely, Sanar Unal, Director of Operations
4 out of 5
by A verified traveler from ny

Spacious room, great pool, short walk to beach

Posted Nov 27, 2017
Parking is NOT free as advertised on this site; the room's a/c unit was not functioning and it was too hot to sleep; it was fixed but not until later the next day. The hotel's restaurant is pricey (beware that gratuity is ALREADY included in your bill; bill), has limited offerings if one is a vegetarian, none for Vegans; the only other restaurant options are in other hotels. 2 cups of coffee from the restaurant: $7.51! This was NOT room service, I got that to bring to our room! No complimentary coffee in lobby, like most hotels offer. The room was spacious, clean and the beds were comfortable. The pool's setting was lovely!
Comment from Hotel Management
Nov 28, 2017 by Director of Operations, Hotel Management
Thank you for being our guest at the DoubleTree Resort by Hilton Hollywood Beach. We are happy to know you were pleased with our convenient location and had a comfortable time in your room. However, we are sorry we missed meeting some of your expectations while you were here. We value your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, Sanar Unal, Director of Operations
4 out of 5
Recommended
for Everyone
by A verified traveler from Hilton Head

Very nice, closed to the beach!

Posted Nov 26, 2017
Pros: Location,
Cons: Because of a construction there is not self parking.
Location: Beach, shopping centers, restaurants, water taxi
We went to visit family for Thanksgiving, the rooms were clean and comfortable, the staff was very friendly and helpful. I will recommend for families.
Comment from Hotel Management
Nov 27, 2017 by Director of Operations, Hotel Management
Julie, thank you for the review of your latest stay at the DoubleTree Resort by Hilton Hollywood Beach! We are delighted you found our location to be an enjoyable part of your visit with us! It was a pleasure to read we exceeded all of your expectations for a wonderful vacation. We hope to see you again very soon. Sincerely, Sanar Unal, Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveler from nebraska

Great people, great service,great stay!!!!

Posted Nov 26, 2017
Staff are above and beyond in customer service, friendliness, and accommodating. We travel a lot and are considering another trip just so we can stay at hotel. Evening bellman ++++++. Great people great service great stay !!!
Comment from Hotel Management
Nov 26, 2017 by Director of Operations, Hotel Management
Mary, on behalf of our team at DoubleTree Resort by Hilton Hollywood Beach, thanks for the excellent review! We strive to provide outstanding service, and it is encouraging to receive confirmation that our efforts make a difference. We look forward to having you as our guest again in the near future. Sincerely, Sanar Unal, Director of Operations
4 out of 5
Recommended
for Everyone
by A verified traveler

Valet parking

Posted Nov 21, 2017
After recent corporate change from Crowne Plaza to Hilton no self parking available at all. This is my only less than positive comment.
Comment from Hotel Management
Nov 23, 2017 by Director of Operations, Hotel Management
Thank you for being our guest at DoubleTree Resort by Hilton Hollywood Beach. It’s nice to know you enjoyed your time with us, but we are sorry you were unhappy with our parking charges. We value your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, Sanar Unal, Director of Operations