Ratings based on 929 Verified Reviews

2.5 out of 5
39% of guests recommend
2.7 Room cleanliness
2.6 Service & staff
2.7 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Alabama

Don't believe the pictures!

Posted Oct 16, 2017
Pros: The employees!
Cons: Everything!
The employees were awesome! I feel sorry for them having to work in such a dump. The owners of this hotel should be ashamed. The Central Air conditioning doesn't work so they have portable floor units in the rooms. The common areas smell of mold and mildew and the windows look like they haven't been washed in years. I would not recommend anyone staying at this hotel.
Comment from Hotel Management
Oct 20, 2017 by GM, Hotel Management
Dear Geoff, It was a pleasure to welcome you and we thank you for your comments. It warms us to read that our employee left such a lasting impression, however, it is with regret that we learned that we fell short of your expectations in other aspects of your stay. Please accept our apologies and know that we are taking your comments to our team in an effort to elevate the experience of our future guests. On behalf of all of us, thank you for your stay. Warm regards, Historic Hollywood Beach Resort
1 out of 5
by A verified traveler from Apalachin NY

Ruined Anniversary stay

Posted Oct 9, 2017
Pool was out Cable was out Air conditioning was out Staff was unfriendly and we were still charged a resort fee with no amenities. We tried to can el as we were there for our Anniversary and were told we would be charged the first night anyway we couldn't afford that so we TYed till we we're able to find a different hotel for the last day there. Terrible experience and we will not book again, this should have been published it's not like people can go on trips often sometimes and when they do they should get the most out of them. Everything advertised on your sight was incorrect.
Comment from Hotel Management
Oct 12, 2017 by GM, Hotel Management
Dear Trista, It was our pleasure to welcome you to charming Hollywood Beach, and we thank you for taking the time to share your detailed review. It is with great concern that we read of your experience and extend our humblest of apologies. We agree, anniversaries and vacations are important times to be shared with loved ones, and the Historic Hollywood family strives to provide cherished memories. On behalf of all of us, we are sorry that we fell short of this, and we hope you were able to enjoy all that Hollywood Beach had to offer. Kind regards, Historic Hollywood Beach Resort
1 out of 5
by A verified traveler

Rude, staff horrible, room spell like wet carpet

Posted Oct 6, 2017
Rude, staff horrible, room spell like wet carpet Rude, staff horrible, room spell like wet carpet
Comment from Hotel Management
Oct 11, 2017 by GM, Hotel Management
Dear Guest, Thank you for your comments and we appreciate you choosing us for your sunny, beachfront vacation. It is with great concern that we learn of your experience. Please accept our sincerest of apologies as this is not representative of our hospitality. Be assured we will be reviewing this with our Historic Hollywood team, and we thank you for your time. Sincerely, Historic Hollywood Beach Resort
2 out of 5
by A verified traveler from Florida

Not such a resort

Posted Oct 1, 2017
Hallways smelled and nothing in the room worked. Beds were comfortable. When I was in the restroom I did notice a roach or 2. Was a great site on the beach but the rooms and amenities were disappointing. Bed was comfortable at least
Comment from Hotel Management
Oct 4, 2017 by GM, Hotel Management
Dear Barbara, Greetings from Hollywood Beach and thank you for sharing your impressions. It delights us to read our location and comfortable beds were a highlight of your recent beach getaway, however, regret to learn that other aspects of your stay did not meet your expectations. Please accept our humblest of apologies and be assured we will use the information to elevate our guest experience in the future. We hope you were able to enjoy and experience all that Hollywood Beach had to offer. From the charming boardwalk to the beach, we have everything guests need for a tranquil and memorable stay. Best wishes, Historic Hollywood Beach Resort
1 out of 5
by A verified traveler

Horrible experience

Posted Sep 28, 2017
Arrived at the hotel and was told there were no rooms left even though I made a reservation. Then they brushed me off when I started to ask questions.
Comment from Hotel Management
Oct 3, 2017 by GM, Hotel Management
Dear Guest, We appreciate you taking the time to review your experience. Please accept our humblest of apologies for the situation you faced. At times there is confusion with reservations, however, our guest should never feel disregarded and, on behalf of all of us, we are truly sorry. We hope you were able to have a memorable beach vacation regardless. Sincerely, Historic Hollywood Beach Resort
1 out of 5
by A verified traveler from Coral Springs FL

They have the worst staff in the world!!!!

Posted Sep 28, 2017
Pros: Nothing
Cons: Blow it up
Location: ?????
I walked in with my reservation confirmation and all I got in return was rudeness from the girl behind the check in counter.... They had my information, but I was told they have no room for me.... I was given no explanation and when I asked how I can get my money back... I was told I don't know, try calling the place where you reserved the room.... They ruined my anniversary.... They even made me pay for parking and when I called Expedia in order to get a refund.... Expedia called the hotel and they told Expedia that I was a no show and they didn't want to return my money. Lucky for me I wrote the rude girl's name down that I saw on her name tag.... This is a scummy organization....
Comment from Hotel Management
Oct 3, 2017 by GM, Hotel Management
Dear James, Thank you for your stay and taking the time to share your detailed experience. We hope you are able to accept our sincerest apologies, and we thank you for bringing our attention to the situation with our hospitality team member. Be rest assured we have internally shared this information in order to elevate our future guest's experience and that no one leaves our hotel with the same impression. On behalf of all of us, we are truly sorry and wish you a happy anniversary. Best wishes, Historic Hollywood Beach Resort
1 out of 5
by A verified traveler from florida

The hotel is condemned

Posted Sep 25, 2017
The hotel had been condemned by fire marshal there fire warning signs. They shouldn't be renting any rooms here. Worst expiriance
Comment from Hotel Management
Oct 2, 2017 by GM, Hotel Management
Dear E, Thank you for choosing to stay with us. At Hollywood Beach Resort, the comfort and safety of our guests is our top priority. We have been experiencing issues with our fire sprinklers, and the fire department has been notified to ensure the issue was properly resolved, tested, and approved. While this occurs, it is our responsibility to post the appropriate signage. As an extra step, we have deployed our own security team to monitor the situation as well. We appreciate your concern and want to assure you and others that the building is still considered safe to welcome guests. From the boardwalk to the beach, we provide everything our guests need to have a memorable vacation. Sincerely, Historic Hollywood Beach Resort
3 out of 5
Recommended
for Everyone
by A verified traveler

It was a right

Posted Sep 22, 2017
It was fine, sad because Irma huracán affected this place
Comment from Hotel Management
Sep 23, 2017 by GM, Hotel Management
Dear Guest, Thank you for your review; we are delighted to have had the opportunity to welcome you to Hollywood Beach. Of course, we wish it would have been under different circumstances, however, we appreciate you acknowledging the events which were out of our control during this time. We hope you allow us the opportunity to welcome you again the next time you find yourself in Hollywood Beach, as we would love to charm you with a true Historic Hollywood Beach Resort experience. Warm Wishes, Historic Hollywood Beach Resort
2 out of 5
by A verified traveler from Miami, Fl

very very very very OLD

Posted Sep 6, 2017
Pros: NOTHING
Cons: THE BUILDING
Location: BEACH
it was clean inside the room but the building itself was very run down and needs a renovation, the staff was rude when you would ask for something, they would say no or they are out, the beach towels were very old, one pull and they brake. the hotel has no parking space you have to use a public parking if you can find one, if you find one they don't give you a discount just because you are staying at the hotel, full price parking. the carpet in the halls are so old and have stains they are also long and make you feel like you are in the shinning. FYI the building was build in 1924. DO NOT STAY, SPEND YOUR MONEY AT A BETTER LOOKING PLACE.
Comment from Hotel Management
Sep 18, 2017 by GM, Hotel Management
Dear Arleen, It was a pleasure to welcome you to Hollywood Beach, and we are grateful for your feedback. While we are delighted to read you enjoyed your clean room, however, we regret to read that our customer service fell short of your anticipations. We apologize as this does not reflect our goals for each guest experience. We enjoy providing an economic beach front option to our guests, and we hope you were able to enjoy all that our vibrant neighborhood has to offer. We would appreciate the opportunity to host you again, hopefully soon. Warm regards, Historic Hollywood Beach Resorts
3 out of 5
Recommended
for Everyone
by A verified traveler from florida

On the beach

Posted Sep 4, 2017
Beach views from the room. Board walk with plenty of shopping. variety of eateries to choose from. Good listening music. The parking is pricey , after paying for the hotel room and fees. Hotel shop is overpriced also. Staff was pleasant and they did work to make sure everything thing was to our desire.
Comment from Hotel Management
Sep 7, 2017 by GM, Hotel Management
Dear Sis, Greetings from Hollywood Beach! Thank you for your stay and taking the time to share your beautiful photograph and comment. Our staff is overjoyed to read you appreciated their attention to detail and hospitality. We also agree, our location is fantastic. With the boardwalk, shopping, and the beach, we are delighted to read you took advantage of all that Hollywood has to offer. We trust you will return, and look forward to hosting you again. Kind Regards, Historic Hollywood Beach Resort