Ratings based on 1,047 Verified Reviews

3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Hollywood

Horrible

Posted Oct 12, 2017
I booked a night via Expedia on 10/9 at around 11:40pm and didn’t realize that it was for 10/10-10/11. I got to the hotel and the useless front desk person said I would have to wait until 3pm 10/10!!!! So I decided to just cancel it. Expedia nor this “hotel” denied my refund. Overall, the front desk person was extremely useless and awkward. It was just garbage service all around.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 21, 2017
Good experience clean place no issues paitient and understanding staff
Comment from Hotel Management
Sep 22, 2017 by Pam Garcia, Hotel Management
Dear guest, it would be a pleasure to have you with us again. Thank you kindly for your awesome review. Thank you for taking the time to write it. Looking forward for your next visit. Kind regards,
2 out of 5
by A verified traveler

Posted Sep 15, 2017
not a place to take the family. jam packed with people outside and inside the building. had to make way thru a group of guys with pot smoke spewing about it.
Comment from Hotel Management
Sep 26, 2017 by Pam Garcia., Hotel Management
Dear tompink3, Let me apologize for the experiences that you described in your review. Let me assure you, none of us at the Hollywood beach suites would ever want any of our guests to have a negative time here at our property. We are a believer in the concept of creating and maintaining relationships with all of our guests. Should you ever come back to stay with us, you and your significant other will be taken care of according to your needs and preferences. I will make it happen that way. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice local hide out.

Posted Jul 18, 2017
Is a nice place to escape from the day to day extress. Convenient and close to any local fun . Remember, this is a boutique hotel. Not a resort.
Comment from Hotel Management
Jul 21, 2017 by Pam Garcia., Hotel Management
Awesome! Hi there and thank you! We are very happy you loved your recent visit to us. We appreciate you mentioning all of the fantastic details you encountered. Come back again soon. Warm regards, Pam G.
5 out of 5
by A verified traveler

Posted Jul 17, 2017 on Hotels
It was great! Very centrally located to all the action and a few steps from the beach.
Comment from Hotel Management
Jul 23, 2017 by pamela, Hotel Management
Hello there, Thank you for sharing your recent experience with the world. We are beyond thrilled to know you love our fantastic location! We cannot wait to have you again! :) Warmest regards, Pam Garcia
1 out of 5
by A verified traveler

Posted Jul 14, 2017 on Hotels
Comment from Hotel Management
Jul 16, 2017 by pamela, Hotel Management
Thank you for your recent visit. I am truly sorry for the experience you had during your stay at Hollywood Beach Suites wasn't a 5 stars one as we usually do. We hope you can give us another opportunity in the future. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

We love it here and visit once a year.

Posted Jul 12, 2017
Pros: Location, staff, condition of the hotel and rooms
Cons: Parking....isn't guarantee which is truly a bother and a hassle.
Location: Pleasant walk to Mamacitas, Margaritaville, Bandshell Theater, Nick's Bar...
The hotel is seconds away from the beach and a pleasant short walk from the action. The Taco Shack has the best tacos anywhere and across from it you can got to OPA, GG's Waterfront Giorgino's Bakery - Truly phenomenal stay.
Comment from Hotel Management
Jul 15, 2017 by Pam Garcia., Hotel Management
Thank you kindly for that awesome 5 star review. We work hard to make sure you have a great time with us. I will share with my staff and let them know our efforts were appreciated and noticed. Please come back and stay with us again. if I can be of any assistance please let me know. Tell your friends and family. Come and have some fun again and again! Regards, Pam Garcia
4 out of 5
by Joseph

Posted Jul 6, 2017 on Hotels
Comment from Hotel Management
Jul 16, 2017 by pamela, Hotel Management
Dear Joseph, Your kind feedback is greatly appreciated! Thank you for taking your time to share it with us! I am very glad to read that you had a great time while staying with us!
1 out of 5
by Terri

Hot & Thirsty Weekend Nightmare

Posted Jul 5, 2017 on Hotels
We've stayed at this hotel numerous times and have referred it to many friends. It's a cute little place in a great location. Nicely updated, clean rooms and have always had a good experience with the service... until this weekend. What a nightmare.. This was probably the hottest weekend of the year or at least if felt like it and the room we were given had 2 tiny window A/Cs which looked like they've seen better days. Unless you were standing less than a foot away from them you felt nothing. A nice lady came by to look at it, as if it's news to her that the A/C is completely inadequate for the size of the room and confirmed the obvious which was.. yes it's very hot. Nothing they could do but provide a fan. The next day we were offered another room with central A/C however the thermostat was not in the room. We called several times to the office for the next 2 days and nothing could be done. If the non-cooling AC issues were not enough, the mini fridge was also broken. Vacations should be about comfort and relaxation but in this case I couldn't wait for it to be over. Very disappointing hot and thirsty weekend.
Comment from Hotel Management
Jul 12, 2017 by pamela, Hotel Management
We appreciate you taking the time out of your day to write to us and share your feedback on Hollywood Beach Suites. It's a true bummer to hear you don't feel you were treated with the 5 star service we aim for. We do thank you for your honesty. Our sincerest apologies if you felt the front desk did not attend to your complaints in a professional manner. We did upgrade you to a bigger with working central AC unit, we regret that it didn't meet your expectations. We do hope you will give us another opportunity to accommodate you again the next time you are here in Hollywood Beach. Regards,
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice room! Terrible staff

Posted Jul 5, 2017
Room was okay, the hotel staff was just awful. We found dead spiders under the microwave stand & the fact that there is no broom to sweep the sand you bring in is annoying also. Front desk NEVER answers the phone and they were not very helpful.
Comment from Hotel Management
Jul 12, 2017 by Pam Garcia., Hotel Management
We thank you for your feedback on our place. What a bummer to hear your time with us wasn't perfectly 5 star- as we aimed for. We do hope you will understand this is not our norm. We hope you will choose us again in the future, should your travels return you to us. All of my best, Pam Garcia