Front of property

Reviews of Hollywood Gateway Inn

2 out of 5
Hollywood Gateway Inn
2900 Polk St, Hollywood, FL

Reviews

6.2
Rating 10 - Excellent. 209 out of 1003 reviews" "
Rating 8 - Good. 226 out of 1003 reviews" "
Rating 6 - Okay. 191 out of 1003 reviews" "
Rating 4 - Poor. 131 out of 1003 reviews" "
Rating 2 - Terrible. 246 out of 1003 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisyanira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good.
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Traveled with group
Liked: Staff & service, amenities
Good is that it was very close to a train station and bus stop. Bad is that there were questionable guests.
Stayed 1 night in Apr 2024

6/10 Okay

Frank

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It did its job for a night n day before flying out but need some update in pool chairs the smell In hallway n little nervous on stay there
Stayed 1 night in Mar 2024

10/10 Excellent

Shamara

Stayed 1 night in Mar 2024

8/10 Good

Edson Hercule

Liked: Property conditions & facilities
Not really bad
Stayed 2 nights in Mar 2024

4/10 Poor

Bebe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Roaches and sketchy area
Stayed 1 night in Mar 2024

2/10 Terrible

Narayanan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t even have a restroom near the lobby area
Stayed 1 night in Mar 2024

8/10 Good

Frederico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Hollywood.
Stayed 4 nights in Mar 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the room very much, it was clean and comfortable. The breakfast had cereal, donuts and breads, and coffee and orange juice. The coffee was much better than what you usually get. I would stay here again. It was reasonably priced
Stayed 1 night in Mar 2024

4/10 Poor

Deniz

Disliked: Cleanliness, amenities, property conditions & facilities
Staff is nice and friendly. Bathrooms are new. Other than that there is not much to say good about this place. It looked dirty. The carpets are terrible. Everything is too old. AC noisy. Etc etc
Stayed 2 nights in Mar 2024

4/10 Poor

Luiz Henrique Alves

Stayed 1 night in Mar 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

4/10 Poor

Hezbullah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

4/10 Poor

Quincy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was denied my cash deposit because my girlfriend got a little makeup on one (1) of the pillow cases. Surely (1) pillow case cannot cost $100 the full amount of deposit. The attendant at the front desk was completely unreasonable.
Stayed 2 nights in Mar 2024

8/10 Good

jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Worked perfectly for what we needed. To sleep. Rooms clean, bugfree. I would uber, not cab. Area sketchy. But free breakfast nice too! Would stay ahain
Stayed 1 night in Mar 2024

6/10 Okay

Yassine

Stayed 4 nights in Mar 2024

2/10 Terrible

Shamara

Stayed 1 night in Mar 2024

2/10 Terrible

Daniel E, Houston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very dirty and the rooms, the bathroom sinks are broken, there is no stop in the sink, the hygiene of the bathrooms, the beds, the sheets are dirty and the mattress is very bad, they sink in the middle, in short, terrible, very bad experience.
Stayed 3 nights in Feb 2024

2/10 Terrible

Jose

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor quality!!! The room was dirty !!! The bathroom unfinished,
Stayed 3 nights in Feb 2024

2/10 Terrible

Jennifer

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t even stayed at this place. It was nothing as pictured so I had to pay for a full day even if we didn’t stayed there waste of money and all. Disgusting how you promote something that it’s not even real if I could give less than one star I would. I had to go and book a last minute place ofc very expensive but I couldn’t stay with no place unbelievable
Stayed 3 nights in Feb 2024

8/10 Good

Matthew, Iselin

Stayed 1 night in Feb 2024

6/10 Okay

Domingo

Stayed 1 night in Feb 2024

10/10 Excellent

John, Buffalo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are really enjoying our stay. Everyone is very helpful and friendly. Room is very nice, clean, and comfortable. Perfect for what we are here for.
Stayed 2 nights in Jan 2024

6/10 Okay

ALEXANDER

Traveled with family
Pest problems!
Stayed 1 night in Jan 2024

2/10 Terrible

Marie Adeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
when we approached the hotel, was not in a good area. lady at desk asking everyone for ID, but a resident of the hotel came to the desk asked for a key to a room did not ask him for ID this resident was wearing a ankle police monitoring system, she guy him a room key. while she was checking in other customers, this man was on a do not rent to him(not sure how you get on that list). The pictures of hotel very deceiving, when we arrived my request to stay on ground floor but took the lady behind desk 20 mins to find us a room. they require $150 deposit, but i had already paid in full at time of booking. This hotel is definitely not a safe hotel most people seemed to live there. we did not feel safe. we did not stay there. i put in a complaint with expedia and despite a compliant they were unable to contact manager and therefore would not refund money. despite this, we did not stay at this hotel, nor should anyone else. would have been safer to sleep in car in walmart parking lot, at least my car would still be there in the morning. DO NOT stay here.
Stayed 1 night in Jan 2024

8/10 Good

Noelline

Traveled with family
Liked: Amenities
Stayed 4 nights in Jan 2024

10/10 Excellent

Malki

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and parking
Stayed 1 night in Jan 2024

6/10 Okay

Dallen Michael

Traveled with group
Liked: Staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Diane

Disliked: Staff & service, amenities, property conditions & facilities
Room is clean and comfortable but you get what you pay for. Area seems sketchy and common areas run down. I wanted inexpensive and convenient and that’s exactly what
Stayed 1 night in Jan 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 10 nights in Dec 2023

8/10 Good

MARCO, hyattsville

Stayed 1 night in Jan 2024

10/10 Excellent

Allan

Liked: Cleanliness
Stayed 10 nights in Dec 2023

8/10 Good

Michelet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was real quiet and comfortable. Can be a little more accommodating to first time guest who dont know where to go when given their room key.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we arrived it was late. Got into room door was very loud to open. The bathroom was not cleaned to standard. Walls were nasty/dirty base board looked like they hadnt been clean in months.... found change on the nite stand did not belong to me.....
Stayed 4 nights in Dec 2023

2/10 Terrible

Diane

Disliked: Staff & service, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Marelys

I have booked a king bedroom and when I got to the hotel they only ha
Stayed 1 night in Dec 2023

6/10 Okay

Ngoc

Liked: Staff & service
Stayed 1 night in Nov 2023

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Amenities
There’s no towel in the bathroom for me to drive myself off. There’s no washrag for me to take a bath $126.00 a night I will never come here again
Stayed 1 night in Dec 2023

8/10 Good

LeTicia

Traveled with family
Liked: Cleanliness, staff & service
Overall stay was nice.
Stayed 1 night in Dec 2023

2/10 Terrible

Nestor

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ramses

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Joshua

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a property that only cleans your room for you every 3 days, has cockroaches, domestics fights / arguments, and people who like to play their cars music systems till 2 am this is the place for you. Don't like door handles or locks on a ground floor sliding glass door, then this is the place for you. I would highly avoid this hotel if i were you.

8/10 Good

Ramona

Stayed 2 nights in Dec 2023

2/10 Terrible

Jonathan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room i stayed in i woke up with bedbug bites all over my body
Stayed 1 night in Dec 2023

4/10 Poor

Menalick

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The photos are very misleading and the property and rooms need a major reno. The sheets had stains. It works for some, but it did not work for me.
Stayed 5 nights in Nov 2023

6/10 Okay

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. Did not like the room smell. Odor was similar to weed or smoking smell. Apart from the odor it was fine.
Stayed 1 night in Nov 2023

2/10 Terrible

Peter

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Lady who checked me in talked on her cellphone the whole time, it took too long. She was not paying attention to what she was doing 2. She charged me a "deposit" in case I damaged the room, I'll see what the charges were when I get my credit card bill. 3. Place is very run down and noisy! Don't stay here!
Stayed 1 night in Nov 2023

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Nov 2023

8/10 Good

Jan

Stayed 4 nights in Nov 2023