Ratings based on 1,122 Verified Reviews

4.0 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from turks and caicos

hotel is undergoing big renovations,

Posted Jan 18, 2018
this hotel should not be open to the public while undergoing such major renovations. Excessive dust, expose insolation, even the room numbers are ducktaped to the walls.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2018
Comfortable. They only have a few accessible rooms, which were all booked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in renovation

Posted Jan 13, 2018
Because of past storm damage, the hotel is being revovated. Room was clean and comfortable. Staf very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from mt

Posted Jan 7, 2018
Of course there was hurricane damage. Despite that all was well. The bed needs replaced. Staff was excellent and friendly
Comment from Hotel Management
Jan 8, 2018 by Angele B, Hotel Management
Thank you Dave for your kind words and taking the time to share your feedback. We will pass on your comments to our team. Come back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Detroit, mi

Nice hotel

Posted Jan 3, 2018
Clean and comfortable . Good breakfast . Nice to have the shuttle service.
Comment from Hotel Management
Jan 5, 2018 by CJames, Hotel Management
Thank you for taking the time to give us your feedback on your recent stay with us. Happy to hear that you were able to take advantage of our complimentary shuttle service. We look forward to you visiting with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, QC

On our way to the Bahamas!

Posted Dec 24, 2017
We only stayed one night but really enjoyed our stay. Everyone was super friendly and rooms great. Kids loved the pool and iguanas! Free shuttle was perfect and walking distance to a mall with lots of restaurant options. Highly recommended!
Comment from Hotel Management
Jan 5, 2018 by CJames, Hotel Management
Thank you so much for your kind words. The Iguanas are always a big hit with the kids! Hope to see you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2017
Nice place. Close to the airport with shuttle service. Everyone was very friendly.
Comment from Hotel Management
Jan 5, 2018 by CJames, Hotel Management
Thank you for your feedback. We appreciate your business and are that you enjoyed your stay with us. We look forward to having you as our guest in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

my birthday stay

Posted Oct 10, 2017
Pros: The room and bed was so great!!
Cons: They should advise customers of the damage and that they were in fixing mode. I pre paid and even then, it should be my decision at that time.
Location: the airport
Stayed here just over night from getting in from the airport. Got in about 12:30am and they were great. Ready with our room. In the morning the breakfast is GREAT! I loved it. It was my birthday and I had the best breakfast to start my day! Thanks Room was amazing. I know they had damage from the hurricane, but they had everything as nice as they could and it was fine!!
Comment from Hotel Management
Oct 13, 2017 by Angele, Hotel Management
Karen, Thank you so much for sharing your feedback. We are pleased to here your stay was enjoyable. We hope you had a great birthday! Your comments and kind words will be passed on to our team. We are still in process of repairing the damages from the hurricane. We look forward to welcoming you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ankeny, IA

Good spot.

Posted Oct 7, 2017
Pros: Sits right by water; they have palm trees :)
Cons: Nothing
Location: Don't know; our stay was brief.
We arrived a few days after Hurricane Erma came through, but found our accommodations to be very good. The staff was friendly and helpful. We could not reach them before our arrival because the phones were out. We were able to contact them through their main phone number and understood that they were ready for us, and they were. I would definitely recommend this place.
Comment from Hotel Management
Oct 9, 2017 by Angele B, Hotel Management
Thank you so much for your feedback and comments. We are so pleased that despite the Hurricane damage we were able to provide you with a pleasant experience. Please come back and visit us again.
4 out of 5
by Jhon

This traveler left a rating score only Posted Oct 3, 2017 on Hotels