Premium Room, 2 Queen Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews of The Harrison Hotel Downtown Hollywood

3 out of 5
The Harrison Hotel Downtown Hollywood
1925 Harrison St, Hollywood, FL

Reviews

5.8
Rating 10 - Excellent. 191 out of 1006 reviews" "
Rating 8 - Good. 190 out of 1006 reviews" "
Rating 6 - Okay. 178 out of 1006 reviews" "
Rating 4 - Poor. 173 out of 1006 reviews" "
Rating 2 - Terrible. 274 out of 1006 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashkan

Stayed 5 nights in Apr 2024

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing else to add
Stayed 1 night in Mar 2024
Response from Daniel GM on Apr 17, 2024
Thank you Nadine for choosing our hotel for your lodging needs. We currently are renovating our hotel and we hope you will return once all of the updates and upgrades are finished.

2/10 Terrible

Latoya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what was advertised....ourside looks scray as well as the parkibg garage
Stayed 1 night in Apr 2024
Response from Daniel GM on Apr 7, 2024
Thank you Latoya for staying with us during our renovations. We are sorry for any issues you experienced. We hope to serve you again when all of our updates are.complete.so you can enjoy our hotel as it is mean't to be enjoyed.

10/10 Excellent

Charme

Liked: Amenities
Due to all the construction..there's a lot of noise, and dirt everywhere.. otherwise staff was wonderful!!🙂
Stayed 4 nights in Apr 2024
Response from Daniel GM on Apr 5, 2024
Thank you Charme for staying with us during our renovations. My team and I appreciate you and look forward to seeing you again next time you are in the Hollywood, Fort Lauderdale and Miami area.

8/10 Good

juan, Bountiful

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Daniel GM on Apr 2, 2024
Thank you Juan for staying with us. My team and I appreciate you and look forward to seeing you again.

2/10 Terrible

Ivan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Daniel GM on Apr 1, 2024
Hello Ivan Thank you for choosing our hotel for your lodging needs. We are sorry your stay did not warrant a better rating. We are currently renovating our entire hotel and we hope you will visit us again once our renovations are complete.

10/10 Excellent

Gregory

Stayed 1 night in Mar 2024

4/10 Poor

Elvira

Stayed 7 nights in Mar 2024
Response from Daniel GM on Apr 17, 2024
Thank you Elvira for staying with us during our renovations. We are sorry for any issues you experienced during our transition. We hope you will visit us again once our renovations are complete.

2/10 Terrible

Jossy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing like the pictures. A bunch of homeless and constructions
Stayed 1 night in Mar 2024
Response from Daniel GM on Mar 26, 2024
Hello JossyWe are sorry for any issues with your reservation that the airline made for you and others because of the downed flight. We are renovating our entire hotel and there is construction as mentioned on the websites. This was Ultra Music Festival weekend. The guests this weekend were diversified but we were.not aware of a."bunch of homless". We do hope you will give us a chance in the future once our renovations are complete so you can enjoyour hotel as it is mean't to be enjoyed.

6/10 Okay

Courtney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Daniel GM on Mar 26, 2024
Thank you Courtney for staying with us during our renovations. My team and I look forward to serving you again.

10/10 Excellent

corwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Daniel GM on Mar 25, 2024
Thank you Corwin for staying with us. My team and I appreciate you and we look forward to seeing you again.

6/10 Okay

Ryan

Traveled with family
Disliked: Staff & service
We stayed at this property twice last week, and when we initially checked in the women who worked the front desk was one of the rudest receptionists we ever met. Despite saying she could see 2 rooms booked, she refused to give us our second room which we booked and paid for through expedia. She also refused to look at my receipt that I had from expedia stating that I had purchased 2. it was until about 15 minutes later that she decided to look at the rest of the bookings and see that the second room was put in with my last name first (should not have happened because I booked both rooms at the same time through expedia). If it wasn't for the nice man working the front desk the day we checked out, we would not have returned nor would we recommend. Thank god for this hotel that he was working or I would NEVER recommend this place to anyone after how we were treated from the older women who was working reception.
Stayed 1 night in Mar 2024
Response from Daniel GM on Mar 25, 2024
Hello RyanThank you for choosing our hotel for your lodging needs. We are sorry for the confusion experienced during check in. We have shared your review with our front desk team and have reiterated the procedures to check for reservations. We hope your travels will bring you back to our area and you try us again. We are sure your check in experience will be better than the one you had.

2/10 Terrible

Leonid, Marysville

Stayed 1 night in Mar 2024
Response from Daniel GM on Apr 17, 2024
Hello LeonidThank you for choosing our hotel during our transition period. We are sorry for any inconvenience you experienced during our renovations and we hope you will visit us again once they are complete.

10/10 Excellent

DOMINGO, HOLLYWOOD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Daniel GM on Mar 19, 2024
Thank you Domingo for staying with us at The Harrison Hotel Downtown Hollywood. We appreciate you and look forward to serving you again.

4/10 Poor

Ana

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Daniel GM on Mar 18, 2024
Hello AnaThank you for choosing our hotel for your lodging needs. We are sorry your experience did not warrant a better rating. We currently are renovating our entire hotel and we hope your travels will bring you back to our area and you can enjoy all of the changes once they are complete.

8/10 Good

Alex

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FRIENDLY STAFF AND CLEAN SAFETY ENVIRONMENT
Stayed 3 nights in Mar 2024
Response from Daniel GM on Mar 13, 2024
Thank you Alex for staying with us and taking the time to review your experience. My team and I appreciate you and look forward to serving you again.

6/10 Okay

Reina

Liked: Cleanliness, staff & service
The property location is prime. Walking distance from downtown Hollywood restaurants. Nice nightlife. minutes to the beach.
Stayed 2 nights in Mar 2024
Response from Daniel GM on Mar 12, 2024
Thank you Reina for choosing our hotel for your lodging needs. We currently are renovating our entire hotel and we hope you will visit us again once they are complete.

6/10 Okay

curtis, kissimmee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not like the picture show..building under construction..
Stayed 1 night in Mar 2024
Response from Daniel GM on Mar 10, 2024
Hello CurtisThank you for staying with us during our renovations. We sorry for any confusion you experienced. We hope you will visit us again once our renovations are complete.

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the stay! The facility under construction! Thank you very much to you all! 🙏😊
Stayed 3 nights in Mar 2024
Response from Daniel GM on Mar 10, 2024
Thank you Yan for staying with us at The Harrison Hotel Downtown Hollywood and for taking the time to tell everyone about your experience. We look forward to serving you again.

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms we're very nice and staff was great.
Stayed 2 nights in Mar 2024
Response from Daniel GM on Mar 8, 2024
Thank you Joseph for choosing our hotel and taking the time to review your stay. My team and I appreciate you and look forward to serving you again!

2/10 Terrible

alexandra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they are renovating but everything looks like a scene from a horror movie. Dirty. dusty. boarded. Even the renovated rooms are dirty with mold on the shower curtains. They should not be open
Stayed 2 nights in Feb 2024
Response from Daniel GM on Mar 5, 2024
Hello Alexandra Thank you for the opportunity you gave my team and I. As sited on all of the websites we are currently renovating our entire hotel. We apologize for any issues and inconvenience you experienced during your stay. Had we had known about the shower curtain while you were here for your 2 day stay, we would have made every effort to make it right. We hope to see you again once our renovations are complete so you can enjoy our hotel as it is meant to be enjoyed.

10/10 Excellent

Eduardo, Leander

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Daniel GM on Mar 5, 2024
Hello EduardoThank you for stay with us at The Harrison Hotel Downton Hollywood and for taking the time to rate your experience.We look forward to seeing you again next time you are in the Hollywood, Fort Lauderdale and Miami area!

10/10 Excellent

Zulema

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very nice. Clean and neat
Stayed 1 night in Mar 2024
Response from Daniel GM on Mar 4, 2024
Thank you Zulema for choosing our hotel for your lodging needs. My team and I look forward to seeing you again next time.

10/10 Excellent

EVELT

Location
Stayed 3 nights in Feb 2024
Response from Daniel GM on Mar 3, 2024
Thank you Evelt for staying with us and taking the time to rate your experience. My team and I appreciate you and look forward to serving you again.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic little area! Great area restaurants in walking distance❤️
Stayed 1 night in Feb 2024
Response from Daniel GM on Feb 27, 2024
Thank you Robin for choosing our hotel and for taking the time to review your stay. My team and I appreciate you and look forward to serving you again.

6/10 Okay

Gregery, Dallas

Liked: Amenities
Disliked: Property conditions & facilities
Nice location in heart of town. The property is under remodeling pool is being rebuilt, deck around the pool is the construction site.
Stayed 1 night in Feb 2024
Response from Daniel GM on Feb 24, 2024
Thank you Gregery for choosing our hotel for your lodging needs during our transition. We are excited about all of the updates and upgrades we look forward to sharing the experience with you when they are complete.

4/10 Poor

Mark

Stayed 3 nights in Feb 2024
Response from Daniel GM on Mar 20, 2024
Hello Mark Thank you for staying with us during our transition. As you saw we are updating and upgrading our hotel. We hope your travels will bring you back to our area so you can enjoy all of the changes once they are complete.

2/10 Terrible

Corrina

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Daniel GM on Feb 23, 2024
Hello CorrinaThank you for the opportunity you gave us. We are sorry for any issues and inconveniences you may have experienced. We currently are renovating our hotel and we hope you will visit us again once they are complete.

2/10 Terrible

Michael

Disliked: Staff & service
Horrible stay. I was not informed that the pool was under construction. Dirty room. TV didn't work. I was woken up to construction noises at 8 am. Never again.
Stayed 1 night in Feb 2024
Response from Daniel GM on Feb 22, 2024
Thank you Michael for choosing our hotel. We are sorry for any issues you experienced during your stay. We are renovating our entire hotel and we hope you will try us again once they are complete.

2/10 Terrible

Martha

Business traveler
Dusty under construction Had an asthma attack Not staying here
Stayed 1 night in Feb 2024
Response from Daniel GM on Feb 20, 2024
Thank you Martha for choosing our hotel during our renovation/construction. We hope you will try us again when our renovations are complete so you can enjoy our hotel as it is meant to be enjoyed.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under construction but other than that it’s a great affordable stay
Stayed 1 night in Jan 2024
Response from Daniel GM on Feb 16, 2024
Thank you Lee for choosing our hotel for your lodging needs and for taking the time to review your experience. We look forward to seeing you again next time you are in our area.

2/10 Terrible

Shelley

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The condition of the room was absolutely disgusting - there was shaved hair around the sink, crumbs on the floor and meat left in the fridge (not sure how long it had been there for). I tried to contact the hotel to get some sort of refund and to give back some feedback but all my emails and enquiries have been ignored and I have not heard back from the hotel since. The area around was nice but consider it's much closer to Fort Lauderdale than it is Miami. Don't really recommend but hopefully you have a better experience than we did!
Stayed 2 nights in Jan 2024
Response from Daniel GM on Feb 12, 2024
Hello Shelley.Thank you for the opportunity you gave us to provide you with your lodging needs. We are sorry for any issues you experienced during your stay. Our records do not show any reporting of these issues. Had we have been notified while you were here we would have made every effort to change you to another room or have someone come in and correct any problems. This is the first information about anything pertaining to your stay. We have not received any emails or enquires about your reservation. The issues you described are not normal occurrences. We do hope to be of service to you again in the future.

10/10 Excellent

Júlio

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Daniel GM on Feb 11, 2024
Thank you Julio for choosing our hotel for your lodging needs and for taking the time to rate your experience. As you know, we are renovating our entire hotel and we look forward to your return so you can enjoy all of the changes.

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities
It was worth the money paid for the room. Staff were very pleasant and assisted my son and I with anything we needed. Didn't feel safe though, because the doors to the room were outside with the windows exposing a little bit. Other than that, enjoyed our stay. The park, and a variety of dining options and grocery store in walking distance.
Stayed 3 nights in Jan 2024
Response from Daniel GM on Feb 6, 2024
Thank you Ashley for staying with us during the our renovations and telling everyone about it. We are an outside corridor hotel. All of our doors have electronic door locks and deadbolts as the majority of hotels do. We hope your travels will bring you back to our area and we can serve you again.

8/10 Good

Luis

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Listing on Expedia made it seem like parking was included with the cost of the room but I later found out it was an extra fee for parking. I was disappointed to say the least.
Stayed 1 night in Feb 2024
Response from Daniel GM on Feb 5, 2024
Hello Luis Thank you for choosing our hotel for your lodging needs. We are sorry for any confusion you experienced about parking on Expedia's website. It does state parking is available for a fee. Parking is 15.00 per day. You can enter and leave our garage as many times as you want without incurring additional costs. We hope to be of service to you again next time you are in our area.

10/10 Excellent

Johanna

Liked: Staff & service
Disliked: Cleanliness
Excellent!
Stayed 1 night in Feb 2024
Response from Daniel GM on Feb 4, 2024
Thank you Johanna for choosing our hotel for your lodging needs. My team and I appreciate you and look forward to seeing you again.

6/10 Okay

Robert

Stayed 1 night in Jan 2024
Response from Daniel GM on Mar 20, 2024
Hello RobertThank you for choosing our hotel for your lodging needs. We currently are renovating our entire hotel and we are sorry for any inconvenience and or issues you experienced. We hope you will visit us again once our renovations are complete so you can enjoy all of the changes.

4/10 Poor

Abraham

Stayed 1 night in Jan 2024
Response from Daniel GM on Mar 20, 2024
Thank you Abraham for staying with us during our renovations. We are sorry for issues you experienced. We hope to see you again when our renovations are complete so you can enjoy all of the updates and upgrades!

4/10 Poor

MELODY

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
property was under construction no amenities......terrible for price
Stayed 1 night in Jan 2024
Response from Daniel GM on Jan 29, 2024
Hello MelodyThank you for staying with us during our renovations. We are working hard to update and upgrade our hotel and we hope to see you again once our renovations are complete.

10/10 Excellent

Maria D

Liked: Cleanliness, staff & service, property conditions & facilities
The only issue was that the fire alarm was tested at 10:00 in the morning when the checkout is at noon. I had to wake up an hour early due to that.
Stayed 1 night in Jan 2024
Response from Daniel GM on Jan 25, 2024
Thank you Maria for staying with us. We are sorry for any issues you experienced. FYI our check out time is 11am. We researched your stay dates and we did not have any alarm testing nor did the alarm go off. We wonder what you heard. Regardless we are sorry you were disturbed. My team and I appreciate you and look forward to seeing you again.

2/10 Terrible

Carlene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting. I would never recommend the Harrison Hotel downtown Hollywood to anyone. Cleanliness for this organization was definitely not a priority. The doors the walls, the hallway the reception area was filthy. The odor as you walk through the mess to get to your hotel room was suffocating. I understand there is some renovation, but they did a poor job in separating that mess from the guests. The room looked ok, However, the floor was not mopped or swept the rugs and curtains were dirty. I could not stay at this hotel I decided to leave, The very rude receptionist refused to refund me for the night, but I just couldn’t stay. Last as I walked to the parking lot to go to my car, there were two unsavory individuals on my car, I literally felt afraid for my life, I quickly got into my car and left. I was shaking as I left the area, needless to say, I would never visit the Harrison hotel downtown Hollywood again, nor would I recommend it to anyone … be warned!
Stayed 1 night in Jan 2024
Response from Daniel GM on Jan 22, 2024
Hello Carlene.Thank you for the opportunity you gave us. We are sorry for any issues and inconvenience you experienced. We are working hard to getting these renovations complete. As you saw we are doing extensive work to our pool and pool deck area as well as all of the other public areas as well.as all of the guest rooms. Put us on your radar because our hotel will be amazing once it is complete. You reserved your room through out valued partner Expedia. As explained by the receptionist, any modifications to their reservations have to be initiated by them. We do hope you will check us out when our renovations are complete so you can see all of the amazing updates and upgrades.

10/10 Excellent

Maria E

Traveled with family
Was wonderful
Stayed 5 nights in Jan 2024
Response from Daniel GM on Jan 22, 2024
Thank you Marie E for staying with us during our transitional period. Our team appreciate you and look forward to serving you again.

8/10 Good

Cory

Would return
Stayed 4 nights in Jan 2024
Response from Daniel GM on Jan 21, 2024
Thank you Cory for choosing our hotel. We appreciate you and look forward to seeing you again.

8/10 Good

Haolin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Daniel GM on Jan 21, 2024
Thank you Haolin for choosing our hotel for your lodging needs. Our team looks forward to seeing you again next time you are in our area.

4/10 Poor

ANNA ROSA

Stayed 3 nights in Jan 2024
Response from Daniel GM on Jan 21, 2024
Hello Anna RosaThank you for staying with us during our renovations. We are sorry for any issues you experienced. We hope you will visit us again once our renovations are complete so you can enjoy all of the changes we are making.

6/10 Okay

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Daniel GM on Jan 18, 2024
Thank you Paul for staying with us during our renovations. We hope you will visit us again once our renovations are complete.

2/10 Terrible

Mary, Belgrade

Stayed 1 night in Jan 2024
Response from Daniel GM on Jan 17, 2024
Hello MaryThank you for the opportunity you gave my team and I. We are sorry for any issues you experienced due to our renovations and construction. We hope you will try us again once our renovations are complete.

2/10 Terrible

Mary, Belgrade

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
MISREPRESENTATION!!! Do not go here if you’re disabled or have limited mobility, because it’s not very accessible. This is a place where people live, not stay. The whole place is torn up and under construction, which wasn’t on the website, nor was the mandatory $15 parking fee. They gave me keys to a room that was the furthest away from the elevator, and when I got there, the keys didn’t work. I’m disabled., so this was a huge issue for me to make the trek back. I saw a couple on the floor below me, they rode up the elevator with me, and they were also standing outside their room with keys that didn’t work.
Stayed 1 night in Jan 2024
Response from Daniel GM on Jan 16, 2024
Thank you Mary for staying with us during our transitional period. As you mentioned, we currently are renovating our entire property. Expedia and it's affiliates are aware and it is on the website along with the parking information. We do not have control over where Expedia places the information but it is there. We are sorry for any issues you experienced and we hope you will return once our renovations are complete so you can enjoy our hotel as it is meant to be enjoyed.

2/10 Terrible

Jawad

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to be more helpful. Price doesn’t reflect the service we’ve received.
Stayed 1 night in Jan 2024
Response from Daniel GM on Jan 16, 2024
Hello Jawad.Thank you for choosing our hotel. We are sorry for any issues and inconveniences you may have experienced during your stay. We hope you will stay with us again when our renovations are complete.

4/10 Poor

zak

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Daniel GM on Jan 15, 2024
Hello ZakThank you for choosing our hotel for your lodging needs. We are sorry for any issues you experienced during your stay. We currently are renovating our hotel and we hope you will visit us once our renovations are complete.