Ratings based on 1,284 Verified Reviews

3.9 out of 5
90% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Salt Lake City, Utah

Easy to locate but smelled bad

Posted Nov 4, 2017
The Qualiry Inn was easy to drive to and plenty of restaurants in the area but the room smelled really bad. It was a combination of chemical cleaner and smoke. We were with three other couples and they said their rooms smelled the same. We only stayed one night, I don't think I could stand the smell any longer than one night. The staff was very nice and helpful.
Comment from Hotel Management
Nov 5, 2017 by Manager, Hotel Management
Thank you for taking the time to share your comments regarding our staff and area. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Great. Place for access to all sights

Posted Oct 1, 2017
Nice place with great staff, Roda on reception was lovely and helped with all local sights, great value for money
Comment from Hotel Management
Oct 5, 2017 by Manager, Hotel Management
Our ultimate ambition is to provide a five star experience, and we are very happy to learn that we have succeeded. Thank you for your kind feedback and we look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL.

Good conditions, excellent customer service

Posted Sep 24, 2017
My stay was after Hurricane Irma. Although the hotel was same day opened after hurricane, everything was nice and clean. Customer services was excellent and room was clean, price was right, a/c working perfect and bed was very comfortable. I recommend this hotel to everyone.
Comment from Hotel Management
Sep 29, 2017 by Manager, Hotel Management
It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! We are all pleased to learn that we were able to make you feel at home and our accommodations lived up to your expectations. We look forward to serving you again in the future!
3 out of 5
by A verified traveler from Ec

Cleaness

Posted Sep 21, 2017
Cons: Cleaning carpet
Location: Nice
Room carpet was extremely dirty, we can´t walk without shoes our feet got black inmediately. Urgently refurbishment needed, several areas didn´t have paint or well dirty. Location was nice.
Comment from Hotel Management
Sep 25, 2017 by Manager, Hotel Management
I am very sorry to hear that you experienced such unusual setback finding the clean in the room you stayed in quite poor. Your feedback is reported to our management, this is addressed accordingly. I apologize for the discomfort.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Good hotel but problem

Posted Sep 15, 2017
The only problem we had was that there was a group of people talking outside of our room from 10:30pm to 1:00 am and after calling reception, nothing changed. Also, the AC unit in the room was leaking water and the carpet in that area was always wet, but they didn't know about this until we left.
Comment from Hotel Management
Sep 25, 2017 by Manager, Hotel Management
I am sorry for the inconvenience. Indeed, our staff should have called the attention of those guests causing disturbance. Thank you for taking the time to give us feedback from your stay with us. This helps us improve the service that we give to future guests and also understand aspect we need to maintain, rectify to provide better experience here at our hotel. We appreciate your insightful feedback. Warm regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Family trip to see Miami and Keywest

Posted Sep 9, 2017
Pros: Very good Staff, excellent breakfast with lot of options, neat rooms
Location: central location to see Everglades park, air boat tour, Key west and Miami - coconut grove, coral gables, key Biscayne
Good staff, quick check-in, neat big room, neat pool, excellent breakfast with lot of options, very good central location to see Everglades park, Key west and Miami. lot of restaurants around that place for dinner. The Staffs were kind and gave good guidance which helped us visit lot of places to tour around Key West, Miami, Everglades. We will stay next time with my family in this hotel.
Comment from Hotel Management
Sep 14, 2017 by Manager, Hotel Management
Thank you so much for taking the time to share you review and rating to our hotel.It is heartwarming that our services and accommodation lived up to your expectation leaving us an excellent rating. We are all looking forward to your next visit, and we'll make sure it will be just as enjoyable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very pleasant rooms.

Posted Sep 6, 2017
Pros: I appreciated prompt service and the hot breakfast that was included with the room price.
Location: The Quality Inn is near many restaurants and a outlet shopping mall.
The staff was very courteous. The rooms were very nice and clean.
Comment from Hotel Management
Sep 11, 2017 by Manager, Hotel Management
Many thanks for staying here at Quality Inn Florida City - Homestead. It is our goal to consistently provide superior service and accommodations at our hotel and your comments regarding your stay with us is truly appreciated. We utilize all comments for improvement of our product and services and will continue to work towards the highest standards for our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from Caracas, Venezuela

Nice Hotel, Great Services

Posted Sep 2, 2017
It was a great experience, friendly staff. Very Professional, the hotel of choice in the area.
Comment from Hotel Management
Sep 8, 2017 by Manager, Hotel Management
I am extremely delighted you have enjoyed your stay with us. Do call us to book your next stay, our friendly staff will ensure you will again enjoy your stay with us. Kind regards.
4 out of 5
by Whitney

Posted Aug 31, 2017 on Hotels
Definitely a hidden gem! I would recommend for anyone looking for an affordable stay close to the Florida Keys
3 out of 5
by Wendy

This traveler left a rating score only Posted Aug 27, 2017 on Hotels