Ratings based on 221 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Breakfast was great!

Posted May 30, 2017
Pros: Breakfast
Location: We were going to the BJCC and the mall so it was about 1/2 way between them.
The first room smelled bad. They came in and sprayed but it didn't help. Management was very nice about changing our room. The room and bathroom needs some updating. The breakfast was very good. I was disappointed because I paid over $100 for the night.
2 out of 5
by A verified traveler

Hotel a few miles from UAB

Posted May 28, 2017
Cons: Deodorizing rooms and making sure hotel staff report these types of problems to management before renting rooms. Price was too high for the quality.
I chose this hotel due to the positive reviews, and paid more than other similar hotels in the area because I thought it would be a better experience. I checked into my room kind of late after a long drive, and was instantly greeted by a strong foul odor in the room, almost like cat urine; though my first instinct was to request another room, I decided to wait it out, hoping that the room was just musty or something from not having been used recently. However, the smell lasted throughout the night and greeted me each time I walked in, up to the point when I went back to gather my belongings after breakfast the next morning. I don't usually write reviews, but the room's odor put a damper on my whole experience. Breakfast was alright (about what I expected from a hotel of this quality), and the staff I encountered were fine. I let the person on duty know about the smell when I left, and he said it probably needed to be deodorized and that it "happens sometimes". If they would stay on top of that problem, the hotel would be much better off. I opted to spend just a little more at another hotel the next night, and had a much better experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2017
Enjoyed our stay. Would recommend if you want to stay just outside of the Birmingham city.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2017
Very close to UAB, nice breakfast and pleasant staff.
1 out of 5
by A verified traveler from Chattanooga TN

Room reaked of smoke

Posted Apr 27, 2017
Hotel room 401 reaked of smoke. It was so bad we went and bought febreeze to spray it down. The staff was nice but this hotel was old and could use some cosmetic updating. I will not recommend it.
4 out of 5
by Daniel

Posted Apr 25, 2017 on Hotels
Check in and check out was effortless, the service was great and room was cheap.
4 out of 5
by A verified traveler

Posted Apr 23, 2017 on Hotels
Room smelled when we got there. Musky. Bathroom floor was sticky.
4 out of 5
by JoAnn

This traveler left a rating score only Posted Apr 23, 2017 on Hotels
3 out of 5
by Brian

Clean

Posted Apr 21, 2017 on Hotels
Place was clean but I could of gotten a better price by myself instead of using the site.
5 out of 5
by Carah

This traveler left a rating score only Posted Apr 14, 2017 on Hotels