Ratings based on 832 Verified Reviews

3.1 out of 5
61% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
2.8 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from a

Best western hk don't stay there

Posted Jun 25, 2017
Internet never worked. Lots of noisy building work. Breakfast looked like prison food. Lifts slow rooms old and run down. Internet was terrible
1 out of 5
by A verified traveler

AC unit is very noisy and not clean

Posted Jun 23, 2017
AC is very noisy and rooms did not feel very clean and bathroom walls were dirty. WiFi kept dropping off. The staff are nice though and tried there best.
3 out of 5
Recommended
for Everyone
by A verified traveler

good location

Posted May 31, 2017
good location. everything is good except for the mattress which can be softer, it is so hard that its not comfortable sleeping.
4 out of 5
Recommended
for Everyone
by A verified traveler from bkk

รร สะอาด พนักงานเปิดประตูแนะนำดีมาก

Posted May 20, 2017
ต้องการอยากรู้ข้อมูลต่างๆก็สามารถแนะนำได้ พนักงานยิ่มแย้ม รร ใกล้ร้านอาหารและน่านของอร่อย
1 out of 5
by A verified traveler from FLORIDA, USA

Good location

Posted Apr 20, 2017
Pros: Location only
Bad customer service, very small room, very noisy, bad internet, no room service,
3 out of 5
by Rebecca

Posted Mar 22, 2017 on Hotels
Service from staff Mr. Lai very helpful and good. Room really small and not so clean. Location good but still a fair way to the MTR. I will certainly ? to consider to stay there again unless condition change.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 17, 2017 on Hotels
2 out of 5
by A verified traveler

Good location, with low rates, but its dirty.

Posted Mar 17, 2017
Dirty room, that hast been remodeled in 30 years. Bed is hard.
4 out of 5
by richard

Good location

Posted Mar 16, 2017 on Hotels
Hotel has good location, close to everything in Kowloon room a bit small and in need of updating but ok beds are firm which was ok for me and bathroom again small but clean and showers were good, l would stay there again.
4 out of 5
by A verified traveler

Posted Mar 15, 2017 on Hotels
Good after got extra bedding to sleep on hard beds