Ratings based on 750 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Aug 23, 2015
just a simple room, nth special! it dun worth paying at that rate in HK
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 19, 2015
เดินทางจากโรงแรมไปMTR ไกลไปหน่อย พนักงานต้อนรับน่ารัก เรียบร้อย
3 out of 5
Recommended
for Everyone
by A verified traveler from tokyo

立地だけは良いホテル

Posted Aug 19, 2015
ハリウッドロードにあり、周りにはお洒落なお店やカフェがあり、立地はとても良いです。 部屋が狭いのは気になりませんでしたが、防音は殆どなく、隣の部屋から人が喋る声が聞こえてきてうるさかったです。 快適な空間ではありません。
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京都杉並区

上環駅に近い清潔なホテル

Posted Aug 18, 2015
ハリウッド通り沿いにあり上環駅まで10分弱、中環まで20分弱。清潔でスタッフの対応も好感を持てました。
3 out of 5
Recommended
for Everyone
by A verified traveler

清潔感のあるホテル

Posted Aug 18, 2015
良かった点 ⚫︎建物や部屋は清掃が行き届いており、アメニティーも毎日補充してくれた。 ⚫︎スタッフが親切だった。 ⚫︎立地が良く、地元の食べ物屋さんやおしゃれなカフェが近くにあった。 悪かった点 ⚫︎防音設備が不十分で廊下や隣の部屋の話し声やシャワーを使う音が気になった。 ⚫︎駅から多少坂を登った所にあるので、荷物が多いと大変。
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Great hotel for everyone

Posted Aug 13, 2015
Pros: Handy location, cleanliness, comfortable bed
Location: 15 min walk from Macau terminal & 20 min walk from IFC shopping mall. Across the road there is very nice Italian restaurant "208 - Duece otto ".
Staff is really helpful - opening entrance door for you & taking your bag close to lift. I stayed there for 3 nights & enjoyed it very much.
Comment from Hotel Management
Aug 17, 2015 by Mabel Chan, Hotel Management
Thank you very much for your time to review our hotel. It's extremely excited reading your wonderful comment, we can't be more pleased than having you impressed so much by our helpful guest services team. Your pleasant compliments will be shared amongst the team and will share as the best motivation for our staff’s continuous improvements. Please do come back and stay with us again soon, we hope to bring yet another wonderful time the next time you visit! With much appreciation, Mabel Chan Assistant Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Australia

Beautiful hotel in a great location

Posted Aug 12, 2015
Everything you expect. Rooms a little small but it is Hong Kong.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location, great price and helpful staff

Posted Aug 12, 2015
Pros: central location, helpful staff, handy cell phone and great price
Cons: expedia has to better explain the options for the various room types to eliminate confusion - every room comes with a phone!
Location: definitely get a massage from www.healthwell.com.hk -- i went to wilson when the spa was near the escalator but they moved so close to the hotel!
I had a great stay while on a business trip to HK. I stayed 4 nights and could not have been happier. I booked on expedia that failed to indicate that EVERY room comes with a cell phone that can be used as a wireless hotspot to guests. I chose the PUR room because it was marketed as coming with the phone, but all rooms come with the phone. This was a handy feature and eliminated a lot of expensive toll calls. The hotel was well situated and easily accessible to the Seung Wan subway and a short walk to the Central subway and other parts of town including the mid level escalator. The neighborhood is much quieter than the LKF area but just as easy to get to everything. The staff was super helpful and I give special commendation Fiona who helped me many times with the things I needed. The hotel does not have a restaurant - it is an efficient lobby with great rooms appointed with a hollywood theme but it is all I needed. Great water pressure, great shower and wonderful coffee in the room with lots of TV channels
Comment from EPC
Aug 17, 2015 by Mabel Chan, EPC
Thank you for choosing Butterfly on Hollywood. We are very glad to hear that you had such a memorable first time stay in Hong Kong. Fiona is very delighted to hear you appreciate her services as our staff team put in a lot of effort to ensure all of our guests have a remarkable time! Our neighbourhood is definitely ideal for travelers that enjoy convenience and a peace of mind, as we are walking distance to the actions in Central while situated near the quite and peaceful antique streets of Central at the same time. We hope you had a great time and we loved to welcome you back soon. With much appreciation, Mabel Chan Assistant Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in central Hong Kong

Posted Aug 3, 2015
Pros: It was in a good location and the room was pretty
Location: Walkable to the elevated escalators and the IFC and the Landmark mall.
The hotel was centrally located in the Sheung Wan district and walkable to the Central Midlevel Escalators. The rooms were very clean, sleek, and modern. They were working on the front of the building when we were there which caused some leaking around the windows when there was heavy rain, but the staff came by to clean it up as soon as I notified them. I would stay there again the next time I'm in Hong Kong.
Comment from EPC
Aug 17, 2015 by Mabel Chan, EPC
Thank you for sharing your experience at Butterfly on Hollywood. Your support is our great motivation and we are pleased that you are satisfied with our location, clean room and guest services. However, I am regretful for the experience you encountered with the leaking issue. We will definitely review the case with our engineering team and we will put more effort on maintaining great standard in different area as well. Thank you once again and we look forward to welcoming you back in the future! Yours sincerely, Mabel Chan Assistant Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Guam / Manila

Good hotel. Cramped room but expected. Recommended

Posted Jul 31, 2015
Overall the hotel was a pleasant experience. The young and professional staff were helpful and accommodating. The location was decent with the closest MTR subway entrance being about a 10-15 minute walk. Some local restaurants and small grocery store nearby. Good value and satisfied.
Comment from Hotel Management
Aug 17, 2015 by Mabel Chan, Hotel Management
Thank you for such great comments! Our guest services team at Butterfly on Hollywood are delighted to hear your kind words and that you enjoyed staying with us so much. It is always great to hear our guests enjoyed our hotel and exploring the neighbourhood as there are much to see and do around. Our hotel does offer rooms with different layout for meeting different guest's preference. Next time when you are planning to visit us again, please do not hesitate to contact us and we are more than happy to provide you details and characteristics of different room types for making your stay more comfortable. Thank you once again and we look forward to welcoming you back in the future! With much appreciation, Mabel Chan Assistant Front Office Manager