Ratings based on 825 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Great location to experience the city

Posted Aug 9, 2016
Rooms are small. Great location close to bars, dining and the escalator. Lots of construction noise during the day. Wifi was terrible.
Comment from Hotel Management
Aug 10, 2016 by Cherrie Ng, Hotel Management
Thank you for your review. Please accept my apology for the disturbance during your stay which ruined your experience but much appreciated your constructive comments which is essential for our improvement. The above-mentioned defect is well-noted and has been addressed with my Engineering Team for immediate remedial work. Again, my sincere apologies for your disappointment and hope you would stay with us again in the future. Yours sincerely Cherrie Ng Front Office Manager
3 out of 5
by A verified traveler

ロケーション◎

Posted Jul 22, 2016
今回2回目の滞在。ホテルスタッフの対応が不満足。 感じが良くなかった。wifiが不安定で、ほとんどつながらなかった。 ただとても便利な場所にあるので、宿泊しました。
Comment from Hotel Management
by Cherrie Ng, Hotel Management
あなたのための多くのおかげで、私たちのホテルでの滞在のあなたの貴重な経験をあなたのその後の投稿。 私たちは、あなたが一般的に私たちと一緒に楽しんでいることを知って喜んでいます。無線LANサービスに個人の特定のコメントについては、我々はそれに応じて速度や収集を改善するために、サービスプロバイダーと協力しています。 ここでも、ウェリントンに蝶をいただきまして誠にありがとうございます。我々は戻って、近い将来にお越しをお待ちしております。 敬具 チェリー・呉 フロントオフィスマネージャー
5 out of 5
by A verified traveler

Nice hotel for business trip

Posted Jul 8, 2016
Had a nice experience there. Rooms and staff were as we expected. No problem there. Would recommend.
Comment from Hotel Management
Jul 13, 2016 by Cherrie Ng, Hotel Management
Thank you so much for recommending us! We are glad to know you thoroughly enjoyed your stay. We are so glad having offered you a great experience here, and we are truly grateful hearing your encouraging words. It's wonderful to hear that our services, room and location are to your liking. Thank you once again and we look forward to welcoming you back in the future! Yours Sincerely Cherrie Ng Front Office Manager
4 out of 5
by A verified traveler from Paris

hôtel calme dans un endroit plein de vie

Posted Jun 19, 2016
Pros: calme, personnel professionnel et sympathique
Cons: mieux indiquer la réception quand on arrive.
Location: quartier très vivant et central
L'arrivée à l'hôtel est un peu bizarre car la réception est au premier étage et petite, mais le personnel de l'hôtel est très sympathique, professionnel et accommodant. L'hôtel est au calme en plein central ce qui est un plus.
Comment from Hotel Management
Jun 30, 2016 by Cherrie Ng, Hotel Management
Nous vous remercions d'avoir choisi notre Hôtel. Nous apprécions vos commentaires et nous sommes heureux que vous avez apprécié votre séjour! S'il vous plaît nous garder à l'esprit lorsque vous revenez à Hong Kong. Cordialement Cherrie Ng chef de réception
5 out of 5
by A verified traveler from sydney, Australia

Great hotel in Fab location

Posted Jun 14, 2016
Pros: Clean modern rooms. Handiphone Staff
Location: In the heart of everything.
We stayed here for 4 nights last week. A friend who loves in HK recommended it, and we also read about it on TA. Location is perfect. Right in the heart of things in Central. No restaurant but stacks of places around to choose from. Rooms were small, but I think that is just standard in HK. Everything was new and super clean. They give you a handiphone when you arrive which is fabulous to get around. And an adaptor if you need one. Highly recommend. Staff were great. Only con- we booked on this site and weren't told about 10% service charge that is added on at end which was a shame as we had to put it on our credit card instead of the travel card (which we didn't have enough on after this was added)
Comment from Hotel Management
Jun 19, 2016 by Cherrie Ng, Hotel Management
Many thanks for your stay at Butterfly on Wellington and your subsequent posting of your valuable experience of the stay in our hotel. We are delighted to learn that you have generally enjoyed the stay with us. As our location, facilities, handy mobile and room cleanliness, everything made your trip to Hong Kong both easy and memorable. In response to your comments about the 10% service charge, the service charge is showed on the online travel agency's webpage which you booked through. Once again, thank you for your valuable comments and we are looking forward to serving you better in the near futu. Yours sincerely Cherrie Ng Front Office Manager
4 out of 5
by A verified traveler from 東京

様々な場所に行きやすい便利なロケーション

Posted Jun 11, 2016
Cons: 別の部屋の水の流れる音やトイレを流す音が聞こえる。 かなり気になります。
仕事で行くので、便利な場所でいつもホテルを探している。 駅近でとても便利。 1フロアーに部屋数が少ないので、静かに過ごせるし、部屋の中もアンティーク風の家具でまとめられていて落ち着きます。
Comment from Hotel Management
Jun 19, 2016 by Cherrie Ng, Hotel Management
コメントする時間を割いていただきありがとうございます。本当にあなたを提供する私たちの喜びでした。私たちは、あなたがこの特別な機会のために私たちのホテルを選んだことを感謝し、我々は非常に近い将来に再びお会い願っています。 敬具 チェリー・呉 フロントオフィスマネージャー
5 out of 5
by A verified traveler

Zentrales Hotel, Ideal für City Trip Zwischenstopp

Posted Jun 11, 2016
Haben das Hotel genutzt um während eines Zwischenstopps Hongkong zu erkunden - es blieben keine Wünsche offen.
Comment from Hotel Management
Jun 14, 2016 by Cherrie Ng, Hotel Management
Thank you for taking the time to comment. It was truly our pleasure to serve you. We appreciate that you chose our Hotel for this special occasion and we hope we will see you again in the very near future. Yours sincerely Cherrie Ng Front Office Manager
4 out of 5
by A verified traveler from Taiwan

Very nice location!

Posted Jun 10, 2016
Pros: Location, location, location
Cons: Nothing
Location: 鏞記燒鵝,翠華,IFC,中環
This hotel was situated near all the great food locations, the escalator and the metro! The lobby smells really nice and the staff were helpful~
Comment from Hotel Management
Jun 12, 2016 by Cherrie Ng, Hotel Management
I was delighted to read your kind words about our hotel, its location, facilities and our team. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. We hope we will see you again in the very near future. Yours sincerely Cherrie Ng Front Office Manager
4 out of 5
by A verified traveler from macau

近地鐵,房間較細但精緻

Posted May 31, 2016
Pros: 有可外出使用的手機上網
Cons: 但不能共享到自己手機,有些不方便
Location: 蘭桂坊步行十多分鐘便到
舒適,適合短期居住,近蘭桂坊及鏞記,附近亦很多美食,大堂在二樓,門口沒有人,所以花了一些時間才能入住。
Comment from Hotel Management
Jun 5, 2016 by Cherrie Ng, Hotel Management
謝謝您對您的評論。我們非常感謝您抽出寶貴的時間來分享您的經驗。我們希望能有機會再次为您提供更优质的服务。 此致, 吳少茜 前堂經理
5 out of 5
by A verified traveler from Tokyo

One of the best locations in Central area

Posted May 29, 2016
Pros: Many great restaurants in walking distance. And hotel staffs are kind and helpful.
Probably, 3rd time to stay here. We enjoyed SOHO bar till 22:00 and waked back to hotel within 10-min. Very safe and comfy location.
Comment from Hotel Management
Jun 3, 2016 by Cherrie Ng, Hotel Management
Thank you for your five star rating . We are delighted to hear that you enjoyed our service, features and location. To make our guests feel like home is always the goal we strive for. Your compliment is encouraging and we will keep it up. Thanks again for your time writing this great review. We all look forward to your next stay in Hong Kong. Yours Sincerely Cherrie Ng Front Office Manager