Excellent. Wish I could give 6 stars!
Posted Oct 19, 2016
This hotel is the best Price/Performance around. Huge mini suite (for Hong Kong). Big refrigerator with FREE mini bar restocked daily (no liquor, but beer, snacks, soft drinks). Breakfast was very good and accomodating to western food tastes. Great location - 2 minute walk to MTR. 1station to Central. 10 minute walk to Macau ferry. Staff and management could not be more accomodating. Provided us with umbrellas to use. Checked out in morning and stored bags. We were leaving on cruise ship in evening. Invited us to come back later, use gym and shower, prior to trip to cruise terminal. Cyclone was in full force on Departure day. No cabs being dispatched as everyone in town wanted cab. Manager put on rain coat in tropical downpour and was walking two blocks to main road to personally hail cab and bring to hotel. Got lucky and cab showed up with arriving guest. I was short HK Dollars to pay cab fare (no credit cards accepted) , manager changed dollars out of personal money so we would not have to stop at exchange. We were treated as if we were family. Could not be more pleased to actually find an establishment that practices old fashioned, I will actually go out of my way, CUSTOMER SERVICE!