Ratings based on 543 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Melbourne

Convenient and comfortable

Posted Jul 29, 2016
Pros: Comfortable, great location, free wifi
Cons: The rooms were little small, but this is HK after all
Location: great location, walking distance to everything
we stayed for 3 nights and it was great. The staff were so helpful, the room was comfortable and it was so convenient to groovy Soho, Central, the Peak, Wan Chai etc. Breakfast was until 11am, and check out not until 12pm - great. Free wifi too.
4 out of 5
by A verified traveler

Posted Jul 28, 2016
房內的二人梳化略嫌不太乾淨,整體也滿意這次體驗,會考慮月租 早餐方面雖然種類不算很多,但品質不馬虎,員工更非常有禮
4 out of 5
by Thomas

Posted May 5, 2016 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Joey, Hotel Management
Dear Thomas, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at The Mercer Hong Kong, we look forward to welcoming you again at any one of our serviced residences.
4 out of 5
by A verified traveler from 大阪

Posted May 5, 2016
Pros: ちょっと簡易のというのではなくしっかりしたバイキングの朝食がついていたこと。 受付の方が親切だったこと 収納スペースがたくさんあったこと 客室や浴室が広かったこと
Cons: コンセントがもう少しあればいいと思う
Location: 便利なロケーションです。地下鉄のシャンワン駅にも近いし、香港島ならトラムでどこでも行けるので地下鉄の階段を上がったり降りたりも不要で最高です。夏は暑いでしょうけど。 下町の雰囲気で洗練されたショップやレストランはないけれど少しだけ歩くとSOHOのしゃれた感じが味わえます。
セントラルに近いところと思い探したホテルで初めての滞在でした。この辺りはごちゃごちゃしていてわかりにくく、エアオートエクスプレスの香港駅からホテルの近くまではシャトルバスがあるのですが、迷ってしまいました。それでも大きなキャリーを持っていると階段があって大変とかは全くなかったです。町並みは薄汚く少し不安でしたが、ホテルは清潔感があり快適でした。客室は広く浴室も広くバスタブもゆったりでした。シャワーの勢いはあまりなく、手洗いなどできるボールはありましたが、シャンプーボールとしては使用できないタイプです。 受付スタッフはどの方も大変親切でした。 地下鉄のシャンワン駅に近く便利です。私はトラムで移動したので地下鉄に乗る必要もなかったですが。 あたりには下町感のあるユニークなショップがたくさんあります。
Comment from Hotel Management
May 14, 2016 by Joey, Hotel Management
Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at The Mercer Hong Kong, we look forward to welcoming you again at any one of our serviced residences.
4 out of 5
by A verified traveler

Posted May 3, 2016 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Joey, Hotel Management
Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at The Mercer Hong Kong, we look forward to welcoming you again at any one of our serviced residences.
5 out of 5
by Anetra

Posted May 2, 2016 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Joey, Hotel Management
Dear Anetra, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at The Mercer Hong Kong, we look forward to welcoming you again at any one of our serviced residences.
5 out of 5
by A verified traveler

Posted May 1, 2016 on Hotels
非常好的地點跟格局!
Comment from Hotel Management
Jul 16, 2016 by Joey, Hotel Management
感謝您選擇香港尙環服务公寓!很高興收到您給予的支持和評價,我們竭誠歡迎您再次光臨我們的服務公寓。
5 out of 5
by A verified traveler from Manchester, UK and KL, Malaysia

Excellent location

Posted Apr 29, 2016
Pros: Boutique hotel. Rooms a good size. Well equipped and furnished. Staff friendly. Good breakfast
Cons: Somewhere to get drink/snack/coffee, outside breakfast hours
Off the main drag, in more authentic back street; but 10 minutes walk to financial quarter, Landmark centre etc
Comment from Hotel Management
May 13, 2016 by Joey, Hotel Management
Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at The Mercer Hong Kong, we look forward to welcoming you again at any one of our serviced residences.
4 out of 5
by A verified traveler from Los Angeles

Posted Apr 20, 2016
Professional staff. Quick check in and clean room.
Comment from Hotel Management
May 13, 2016 by Joey, Hotel Management
Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at The Mercer Hong Kong, we look forward to welcoming you again at any one of our serviced residences.
4 out of 5
by A verified traveler

Lovely boutique hotel

Posted Apr 17, 2016
This hotel is in a great location. Super convenient for public transport and great dim sum around the corner ! The upper floors will offer a more quiet experience from the hustle and bustle below and the included breakfast is a perfect start of the day.
Comment from Hotel Management
May 13, 2016 by Joey, Hotel Management
Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at The Mercer Hong Kong, we look forward to welcoming you again at any one of our serviced residences.