Ratings based on 664 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Problem

Posted Apr 20, 2017
Prostitutes hanging around the elevator late at night without any management action being seen to be taken
Comment from Hotel Management
Apr 24, 2017 by Thomas Hoeborn, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at Conrad Hong Kong for your recent visit to Hong Kong. Your comment is much appreciated, I would definitely discuss with my team for optimization. We look forward to welcoming you again. Warm regards, Thomas Hoeborn General Manager Conrad Hong Kong
3 out of 5
by A verified traveler

Posted Apr 18, 2017
A little tired around the edges. Staff were lovely enough but sadly the rest of the hotel is expensive for what it is.
Comment from Hotel Management
Apr 20, 2017 by Thomas Hoeborn, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at Conrad Hong Kong for your recent visit to Hong Kong. Your candid comments are much appreciated, I would definitely discuss with my team for optimization. We look forward to welcoming you again. Warm regards, Thomas Hoeborn General Manager Conrad Hong Kong
5 out of 5
Recommended
for Families
by A verified traveler from Bangkok

Great hotel - with the superb location.

Posted Feb 20, 2017
Cons: The corridor and the lobby had too strong a smell of the hotel perfume which affected my pregnant wife and me a bit.
Location: Right above Pacific Place. Superb location.
This hotel is very well located and is right above the shopping complex with direct lift access. Its very clean and true to the conrad brand. The room size was surprisingly big for hk standard. The toilet was extremely clean. I would stay here again for sure.
Comment from Hotel Management
Mar 1, 2017 by Thomas Hoeborn, Hotel Management
Dear "Suneet", Heartfelt thanks for staying at Conrad Hong Kong. I'd wish you have a great stay with us in terms of the convenient location and comfortable room. Thank you for informing us the smelling issue of the hotel. I would discuss with my team for optimization. We wish to see you again at Conrad Hong Kong for another inspired stay. Best Regards, Thomas Hoeborn General Manager Conrad Hong Kong
4 out of 5
Recommended
for Everyone
by A verified traveler from shanghai

Hotel in great location

Posted Feb 7, 2017
Very large hotel in great location. Room wa comfortable and all the restaurants and facilities are in great shape. I enjoyed our dinner in the main dining room.
Comment from Hotel Management
Feb 17, 2017 by Thomas Hoeborn, Hotel Management
Dear "joe", A huge thanks for staying at Conrad Hong Kong. I'd wish you have a great stay with us in terms of the ideal location, luxury facilities and luxury facilities. We wish to welcome you again for another inspired stay. Best Regards, Thomas Hoeborn General Manager Conrad Hong Kong
5 out of 5
by David

This traveler left a rating score only Posted Jan 2, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from YK

Nice hotel with good location.

Posted Dec 26, 2016
Pros: Location is poerfect
Cons: more spacious lobby
Location: shopping at the pacific place and surrounding..
Good location, easy access to Pacific place. Helpfull staff..
Comment from Hotel Management
Feb 17, 2017 by Thomas Hoeborn, Hotel Management
Dear "Jackie", Thank you for choosing to stay at Conrad Hong Kong. We are more than happy to learn that you'd love our convenient location and personalised service. We hope to welcome you again in the near future. Best Regards, Thomas Hoeborn General Manager Conrad Hong Kong
4 out of 5
by Yip

This traveler left a rating score only Posted Dec 23, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 18, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Brilliant location, luxurious & superb service

Posted Dec 9, 2016 on Lastminute
Location: Fantastic shopping at Pacific Place, central with easy access via the MTR to everything and a great running track on the doorstep!
We just loved our stay at The Conrad, one of the loveliest hotels in the world. Thank you Ken in the Executive Lounge for all your great shopping and dining tips.
4 out of 5
by A verified traveler

Posted Nov 20, 2016 on Hotels
What is not acceptable is no wifi access from the room. With this kind of hotel and the costs then they must be able to provide free wifi.