Overall a good hotel in a good location
Posted May 1, 2016
I stayed at the Conrad before many years ago. It is a pretty good and comfortable hotel. The location is very convenient, in a central part of Hong Kong with direct access to the Pacific Place shopping mall.
The rooms are beginning to show their age. The toilet was old and needs to be replaced - it wouldn't stop flushing and nothing would go down. There is a separate shower and bathtub... When I was taking a shower, the water was building up and almost flooded out. The beds are comfortable. The curtains are blackout but let in light at the edges. The sound proofing was good. I like that they have a "pillow menu". And I still like the teddy bear in bed and rubber duck in bathroom extra touches. The service was overall friendly and helpful.
For some reason they only had 1 breakfast included for my twin bedroom, and additional breakfast costed over 300HKD. It was crowded, our table was basically combined with another table (I personally did not want to share a table, especially when paying 300+ HKD for one breakfast). It was noisy. The experience was not worth even half of 300HKD.
Comment from Hotel Management
Aug 19, 2016 by Thomas Hoeborn General Manager Conrad Hong Kong, Hotel Management
Thank you for your recent stay at Conrad Hong Kong and sharing your valuable feedback with us. We are pleased to know that you'd love our strategic location, personalised service and lovely Conrad bear. I appreciate your comments towards our rooms and service at restaurant, and I would definitely share your feedbacks with the team for optimizing our offerings. We hope to welcome you again soon, if your travels bring you back to Hong Kong.
Conrad Hong Kong