Ratings based on 1,999 Verified Reviews

3.8 out of 5
81% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, if your on a budget it's real value.

Posted May 21, 2017
Hotel is situated across the road from happy Valley race course, Wanchai is a 10 minute walk away, the other way for 10 minutes brings you to time square and causeway bay MTR station. Rooms on the small side but are ok for two, clean and well served. All things considered its a 8/10 hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Nice hotel close to Causeway Bay and Wanchai

Posted May 15, 2017
Pros: Breakfast and free Shuttle is very good.
Location: very close to Causeway Bay and Wanchai.
Hotel room is small. Breakfast is nice. Hotel staff are very nice too. Hotel free Shuttle is very convenience. Will stay again next trip.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, OH

Niicepace to stay for few days

Posted May 14, 2017
Pros: Location, friendly and accommodating staff, convenient shutttle service throughout the city, cost/benefit ratio, good breakfast, good service
Cons: Thank you
Location: Thank you
I stayed at the Cosmopolitan Hotel few years ago and decided to stay there again this time. It appppears that Cosmopolitan has been. rebranded into the DORSETT Wanchai, and COSMO is its sister property located very close. In fact, its shuttle buses etc depart from the Dorsett and it is very convenient because of the proximity. I like our stay at Cosmo, even that executive rooms are very small. Hotel is conveniently located, and has shuttle service throughout the city. Hotel personnel is accomodating which makes this hotel a good place for short time visit..
4 out of 5
Recommended
for Everyone
by A verified traveler from Japan

Great Hotel

Posted May 5, 2017
A little bit of a walk from Wan Chai Station, but the hotel itself was great. Fun atmosphere, and great places to hang out. The Breeze patio was a really neat surprise! And my pillow was incredibly soft! It was really easy to fall asleep.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mauritius

Convenient for what we wanted to do

Posted May 4, 2017
Location: Excellent front desk and room service. Rooms compact but adequate.
Excellent front desk and room service. Rooms compact but adequate. Shuttle bus service to key locations. Breakfast facilities only.
2 out of 5
by A verified traveler

Room smells like urine and garbage

Posted May 2, 2017
Bad smelling room. Things falling apart. They do bring you free bottled water. Staff is helpful and friendly.
Comment from Hotel Management
May 11, 2017 by Stephanie , Hotel Management
Dear guest, thank you for your comment. We are sorry that your stay was not as pleasant as expected. Rest assured that room hygiene is always our top priority, and we will inform our housekeeping staffs to take note of that and never let it happen again. Thank you.
4 out of 5
by A verified traveler from Bangkok, TH

Nice but old and next to a scary graveyard

Posted Apr 24, 2017
- Room is slightly small - Had problems with room key a few times - Room overlook graveyard - Bed is comfortable - Close proximity to public transport
4 out of 5
Recommended
for Everyone
by A verified traveler from SG

Good central location

Posted Apr 17, 2017
Quite mobile access with great shuttle service from Sister hotel and to different locations plus lots of frequency. Excellent choice for those want to go to Times Square too. Within minutes you will be there in no time. Hassle free
3 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Posted Apr 17, 2017
Hotel was fine to stay in but the room was extremely small and nothing like the pictures shown.
Comment from Hotel Management
Apr 24, 2017 by Stephanie, Hotel Management
Dear Andy, thank you for your comment. We are sorry that your stay was not as pleasant as you expected this time. Room-wise, we suggest you to check out our other room types like the Studio Triple or Studio Quad that measure up to 300sq.ft to enjoy a more spacious environment. Thank you.
3 out of 5
by A verified traveler

Hotel close to city and stadium

Posted Apr 12, 2017
Hotel room is not spacious as shown in pictures. Looking down from your room could see cementry and at one stage burial taking place. The bath use to get filled with water when showering . Not really happy.
Comment from Hotel Management
Apr 24, 2017 by Stephanie , Hotel Management
Dear Sam, thank you for your comment. We are sorry that your stay was not as pleasant as you expected. Room-wise, we suggest you to check out our other room types like the Studio Triple or Studio Quad that measure up to 300sq.ft to enjoy a more spacious environment. Your comment regarding the bath is also well noted, and we will pass this on to our engineering team for inspection. Thank you.