Ratings based on 588 Verified Reviews

4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2016
Really comfortable room and all the staff made you feel genuinely welcome.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 9, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Great service and great hotel

Posted Nov 7, 2016
Pros: The room was bigger than expected, location was great.
Location: Next to bars, also a quick cab right to LKF.
We got a room with a queen bed that could have fit three people. Also had a nice sofa. Bathroom was clean, staff was friendly. A little bit difficult to get a taxi on the street outside the hotel but the location is great, next to a lot of bars.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Close to Hong Kong government offices, MTR

Posted Nov 7, 2016
Pros: Location.
Staff is experienced, professional, and quick.Location is convenient for going to Central business district or to entertainment area in Causeway Bay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 6, 2016 on Hotels
4 out of 5
by A verified traveler

Clean Hotel

Posted Oct 8, 2016 on Hotels
Hotel rooms in the Wan Chai area seem to be somewhat similar - they are, I would say "practical". That is, not big, not luxurious, but it works for business stays. Not sure if I'd stay in Wan Chai if I were on vacation, though. Anyhow, Gloucester Luk Kwok hotel met my requirement for Hong Kong, which is, despite smaller (compared to other countries), the room doesn't look tired and it's clean. They do have a gym too, so if you like to work out during your stay, you can do it. No swimming pool, though.
4 out of 5
by A verified traveler

Great hotel near Wan Chai MTR station.

Posted Sep 18, 2016 on Hotels
Great location, less than 2 mins walk from Wan Chai MTR station. The hotel room was clean and the staff were friendly. Some rooms may offer a good view. There's also a good Chinese restaurant on the 2nd floor.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Good location

Posted Sep 13, 2016 on Wotif
great location with good facilities and excellent coffee shops nearby
4 out of 5
by A verified traveler from Paringa

Posted Sep 11, 2016 on Hotels
Only negative, the towels are for too small.
5 out of 5
Recommended
for Everyone
by A verified traveler from Charleston

Great hotel in the middle of it all.

Posted Aug 28, 2016
Easy to walk to conventions and train station. Central location makes it nice to use restaurants and eateries and get a flavor for the local scene. Courteous and meticulously attentive staff. Canton Room was great. Breakfast was excellent. Gym can use an upgrade.