Grand City Hotel

Photo gallery for Grand City Hotel

Primary image
Minibar, in-room safe, desk, soundproofing
View from room
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Grand City Hotel

Grand City Hotel

3.5 star property

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Temperature checks
Map
338 Queen’s Road West, (MTR Sai Ying Pun Station Exit B1), Hong Kong

Explore the area

  • Popular LocationVictoria Harbour10 min walk
  • Popular LocationHong Kong - Macau Ferry Terminal15 min walk
  • Popular LocationSoho18 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)31 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Fri, Apr 29 - Sun, Jul 31.

About this area

Hong Kong

Grand City Hotel is located in Central & Western District, a neighborhood in Hong Kong, and is near a metro station. Victoria Harbour and Kowloon Bay are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hong Kong Park and Repulse Bay. Check out an event or a game at Happy Valley Race Course, and consider making time for Ocean Park, a top attraction not to be missed.

What's nearby

  • University of Hong Kong - 5 min walk
  • Victoria Harbour - 10 min walk
  • Hong Kong - Macau Ferry Terminal - 15 min walk
  • Soho - 18 min walk
  • Lan Kwai Fong - 11 min drive

Getting around

  • Hong Kong Station - 3 min drive
  • Hong Kong Sheung Wan Station - 16 min walk
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • Ping Pong 129 - 2 min walk
  • Thai Ná - 2 min walk
  • Yuan Is Here - 3 min walk
  • BlackSalt - 3 min walk
  • Locofama - 3 min walk

About this property

Grand City Hotel

3.5-star Hong Kong hotel in Central & Western District, walk to University of Hong Kong
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Grand City Hotel offers 214 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages spoken

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.
For more details, please contact the property using the information on the booking confirmation
Check-in for this property is based on the third floor.

Renovations and closures

This property is closed from April 29 2022 to July 31 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Property is also known as

Grand City Hotel Hong Kong
Grand City Hong Kong
Grand City Hotel Hotel
Grand City Hotel Hong Kong
Grand City Hotel Hotel Hong Kong

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 172 out of 997 reviews
5 - Excellent 17%
Rating 4 - Good. 503 out of 997 reviews
4 - Good 50%
Rating 3 - Okay. 250 out of 997 reviews
3 - Okay 25%
Rating 2 - Poor. 48 out of 997 reviews
2 - Poor 5%
Rating 1 - Terrible. 24 out of 997 reviews
1 - Terrible 2%

3.9/5

Cleanliness

3.8/5

Staff & service

3.3/5

Amenities

3.7/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2020

4/5 Good

Stayed 1 night in Apr 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020

4/5 Good

Stayed 1 night in Feb 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the highlight here: Genuinely thoughtful and helpful, from restaurant, to cleaners, to front desk. I've stayed before. The hotel sits just near the entrance to Sai Ying Pun MRT in a central part of the city. As you'd expect in HK, rooms aren't huge, but smart +clean and higher ones have views of city, peak or sea. Decor and fittings are dated, but there's a bit of old world charm about the place. I'll be back.
Stayed 3 nights in Jan 2020

1/5 Terrible

Traveled with partner
Disliked: Amenities, property conditions & facilities
It really looks like a love hotel. Room is too dark and the bed is hard. Facilities are old. Not recommended at all.
Stayed 1 night in Jan 2020

4/5 Good

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The whole building is the hotel itself, it has 32 floors , the rating is 3 1/2 stars. the reception staffs their manner is so so.
Stayed 5 nights in Dec 2019

2/5 Poor

Disliked: Cleanliness, staff & service
Subpar customer service. room didn't clear well. still had orange peel on the floor under the sink. The cups didn't change and use the same cups for the next customer. Also use towel to dry the cups. I can see the lip mark on the edge of the cup. I cancel my second booking because of these.
Stayed 3 nights in Dec 2019

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location. Front desk people are not friendly at all.
Stayed 4 nights in Dec 2019

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located with subway a 5 minute walk. Consierge helpful with prices and maps.
Stayed 2 nights in Dec 2019