Outdoor pool

Reviews of Harbour Grand Kowloon

5 out of 5
Harbour Grand Kowloon
20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 1010 reviews" "
Rating 8 - Good. 351 out of 1010 reviews" "
Rating 6 - Okay. 96 out of 1010 reviews" "
Rating 4 - Poor. 35 out of 1010 reviews" "
Rating 2 - Terrible. 37 out of 1010 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Yuchai, Buena Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to water and scenery is beautiful
Stayed 4 nights in Mar 2024

10/10 Excellent

Kwai Hing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Mar 2024

10/10 Excellent

Hui Wendy Woon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view
Stayed 1 night in Mar 2024
Response from Harbour Grand Kowloon Management on Mar 25, 2024
Dear Valued Guest, Thank you for staying with us and sharing your kind review of our hotel. We are pleased to know that you appreciate the amazing harbour view just as we do. Located adjacent to Victoria Harbour, it allows us to provide the breathtaking harbour view to our guests for fabulous experience. Thank you again and we cannot wait to welcome you back soon.Best wishes,

10/10 Excellent

patrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view
Stayed 2 nights in Mar 2024
Response from Harbour Grand Kowloon Management on Mar 25, 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that your stay with us was pleasant. We look forward to welcoming you back next time. Best wishes,

10/10 Excellent

Raymond, Lakewood New

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet safe area with super convenient transportation
Stayed 5 nights in Mar 2024
Response from Harbour Grand Kowloon Management on Mar 15, 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that your stay with us was pleasant. We look forward to welcoming you back next time. Best wishes,

10/10 Excellent

Yew Hwa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Value for your money 😆
Stayed 5 nights in Feb 2024
Response from Harbour Grand Kowloon Management on Mar 15, 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that your stay with us was pleasant. We look forward to welcoming you back next time. Best wishes,

10/10 Excellent

Raymond, Lakewood New

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all satisfaction excellent
Stayed 8 nights in Feb 2024
Response from Harbour Grand Kowloon Management on Mar 15, 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that your stay with us was pleasant. We look forward to welcoming you back next time. Best wishes,

8/10 Good

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Just their bathroom is not perfect. The edge of the tub is like one foot wide. It is not easy and can be dangerous to get in and out when slippery. And there isn’t enough hooks for 2 towels and clothes.
Stayed 7 nights in Feb 2024
Response from Harbour Grand Kowloon Management on Mar 4, 2024
Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services.Thank you once again for choosing us and we sincerely hope that we will have the pleasure of

2/10 Terrible

david

Business traveler
Disliked: Amenities
Bunch of morons
Stayed 3 nights in Feb 2024
Response from Harbour Grand Kowloon Management on Mar 1, 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

10/10 Excellent

louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were courteous and helpful. The cleaning staff did a wonderful job in our room each day. We had a late evening flight, but checked out the morning and the hotel was accommodating in holding our luggage until we departed for the airport. Hope to stay here again.
Stayed 3 nights in Feb 2024
Response from Harbour Grand Kowloon Management on Feb 20, 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

8/10 Good

Xiaoming, Rolla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and confortable. The harbor view is nice. The living room of the harbor view suite is ok, but the bedroom and bathroom are small, not like a suite level.
Stayed 3 nights in Dec 2023
Response from Harbour Grand Kowloon Management on Feb 6, 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. In response to your compliment towards our staff, we are most pleased to learn of your appreciation. We are much obliged to your kind words which serve as an encouragement and impetus in our pursuit of excellence. We look forward to having the pleasure of welcoming you back again in the future.

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, no complaints at all. Room service food was fine, but not great, specially considering the meaning great alternatives around the area. Pool was closed due to weather, so can’t judge that.
Stayed 5 nights in Jan 2024
Response from Harbour Grand Kowloon Management on Feb 6, 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. In response to your compliment towards our staff, we are most pleased to learn of your appreciation. We are much obliged to your kind words which serve as an encouragement and impetus in our pursuit of excellence. We look forward to having the pleasure of welcoming you back again in the future.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views
Stayed 2 nights in Jan 2024
Response from Harbour Grand Kowloon Management on Jan 29, 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

6/10 Okay

Nasib

Stayed 1 night in Jan 2024
Response from Harbour Grand Kowloon Management on Jan 22, 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

10/10 Excellent

Divini

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 13 nights in Dec 2023
Response from Harbour Grand Kowloon Management on Jan 22, 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

10/10 Excellent

Oi Yee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 16 nights in Dec 2023
Response from Harbour Grand Kowloon Management on Jan 22, 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

8/10 Good

Kirsty

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was nice, comfortable and we had a great view from our room but the bathroom was not as clean as we would have liked and we did find a used bottle of KY that had been left behind. One of the reasons we booked this hotel was for the pool and we should have been told on booking that the pool and spa would be out for annual maintenance
Stayed 2 nights in Jan 2024
Response from Harbour Grand Kowloon Management on Jan 22, 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

6/10 Okay

Louies

Traveled with family
整體算起來都合格
Stayed 10 nights in Dec 2023
Response from 九龍海逸君綽酒店管理層謹啟 on Jan 9, 2024
尊敬的客人:感謝您入住九龍海逸君綽酒店。謝謝您的評價和讚賞,我們期待您再次光臨,並將努力提供稱心滿意的服務,謝謝!

10/10 Excellent

Angel, Markham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy with our stay at this hotel. Super convenient with all the restaurants around the area, and MTR station is a 2 minute walk from the hotel.
Stayed 10 nights in Dec 2023
Response from Harbour Grand Kowloon Management on Jan 9, 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

10/10 Excellent

Choon cher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Harbourview. Can see New year fireworks
Stayed 4 nights in Dec 2023
Response from Harbour Grand Kowloon Management on Jan 9, 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

8/10 Good

MAY SIM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Harbour Grand Kowloon Management on Jan 9, 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

10/10 Excellent

Chee minh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Harbour Grand Kowloon Management on Jan 2, 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

8/10 Good

Julie

Stayed 1 night in Dec 2023
Response from Harbour Grand Kowloon Management on Jan 2, 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

10/10 Excellent

DOUGLAS, VANCOUVER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Harbour Grand Kowloon Management on Jan 2, 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

10/10 Excellent

hui rong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From my room took picture nice view
Stayed 3 nights in Dec 2023
Response from Harbour Grand Kowloon Management on Jan 2, 2024
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that your stay with us was wonderful and that you enjoyed the stunning harbour view of your room. We look forward to welcoming you back next time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff quality
The staff is not professional. The greeting front desk personnel is not very polite and not quite willing to assist... then my shoulder was hit badly by the elevator doors.. complain to the front desk... all they did is offering me ice.....
Stayed 2 nights in Nov 2023
Response from Harbour Grand Kowloon Management on Dec 1, 2023
Thank you for choosing to stay with us, and we appreciate you taking time to give us the feedback. We will take immediate actions for further improvement regarding the areas you mentioned. Your comments are very much appreciated and certainly do assist us in maintaining the standards we require. We look forward to welcoming you again in the near future.

6/10 Okay

Brian

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location. Lovely good sized rooms
Stayed 2 nights in Nov 2023
Response from Harbour Grand Kowloon Management on Dec 1, 2023
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tower room extra walking not good for seniors
We were assigned a tower room which required extra walking, and the room was much smaller, we went back to checkin and requested a room not in the tower and a bigger room, not sure why we had to go through the hazzle as we stayed a week ago. As senior and difficulty in walking, we were a bit upset
Stayed 8 nights in Nov 2023
Response from Harbour Grand Kowloon Management on Dec 1, 2023
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

6/10 Okay

Natalia, Berkeley

Traveled with partner
Disliked: Staff & service, amenities
Nice promenade outside the hotel. Limited dining in the area.
Stayed 3 nights in Nov 2023
Response from Harbour Grand Kowloon Management on Dec 1, 2023
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

6/10 Okay

Sheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Internet access is very poor. I have never stayed at a hotel where I could not log in to my business VPN or where regular internet access was so slow. Get another internet plan if you plan on working while staying at this hotel If you are just vacationing it is a 5 star property
Stayed 4 nights in Nov 2023
Response from Harbour Grand Kowloon Management on Dec 1, 2023
Dear Valued Guest,Thank you for choosing to stay with us, and we appreciate you taking time to give us the feedback. We will look into the areas you mentioned immediately and share your comments with our concerned department for continued improvement. Thank you again and we look forward to welcoming you back in the future.

10/10 Excellent

Constance

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was lovely and extremely well organized. We arrived early in the morning from a 20 hour flight from the US. They allowed us early check-in to our room and even gave us a room upgrade for no extra charge. I lost my iPad charger and was given directions to a store to get a replacement. The store was walkable so I set out on my own and was successful finding and replacing my lost adapter. We had the fixe price dinner in the restaurant and we’re very happy with both the quality of food and the service. I would definitely stay here again and recommend this hotel to my friends.
Stayed 1 night in Nov 2023
Response from Harbour Grand Kowloon Management on Dec 1, 2023
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 1 night in Oct 2023
Response from Harbour Grand Kowloon Management on Nov 11, 2023
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Harbour Grand Kowloon Management on Oct 27, 2023
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Harbour Grand Kowloon Management on Oct 24, 2023
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

10/10 Excellent

Citania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Harbour Grand Kowloon Management on Oct 24, 2023
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pillow is a little soft
Stayed 5 nights in Oct 2023
Response from Harbour Grand Kowloon Management on Oct 20, 2023
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are concerned of the areas which failed to meet your expectations and we will share with the management for further possible enhancement. Please accept our apologies for the inconvenience caused to you. We appreciate your valuable feedback as it is only through your comments we would be able to improve our service standards. We look forward to welcoming you back in the future. Best wishes,Harbour Grand Kowloon Management

10/10 Excellent

SIU MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Sep 2023
Response from Harbour Grand Kowloon Management on Oct 16, 2023
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We can in during a typhoon and the city was a mess. They were helpful and quick during check-in, lobby was nice, cafe had good food and drinks and service. They were helpful with transportation issues.
Stayed 2 nights in Oct 2023
Response from Harbour Grand Kowloon Management on Oct 13, 2023
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that your stay with us was pleasant. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management

4/10 Poor

yi

Stayed 1 night in Oct 2023
Response from Harbour Grand Kowloon Management on Nov 11, 2023
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly , check in and out easy . Room was really spacious and cleaned daily . We didn’t get a room with view of harbour but end of day wasn’t staying there to stay in room all day !
Stayed 6 nights in Sep 2023
Response from Harbour Grand Kowloon Management on Oct 9, 2023
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that your stay with us was pleasant. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management

6/10 Okay

Gary

Stayed 5 nights in Sep 2023
Response from Harbour Grand Kowloon Management on Oct 9, 2023
Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services.Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.Best wishes,Harbour Grand Kowloon Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfull location
Great location and an excellent service. Although we did not have bathrobe tre room was really great added with an ocean view. We would habe liked to have an iron an iron board. The rest was fine although the bed was a little stiff, but thi last point is really a personnal one.
Stayed 3 nights in Sep 2023
Response from Harbour Grand Kowloon Management on Oct 3, 2023
Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services.Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.

10/10 Excellent

Sukhan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
My stay at the hotel was great. Easy access to everything I need and the room is spacious.
Stayed 13 nights in Sep 2023
Response from Harbour Grand Kowloon Management on Oct 3, 2023
Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services.Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.

10/10 Excellent

Hong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a stunning view, right next to Victoria Harbour.
Stayed 3 nights in Sep 2023
Response from Harbour Grand Kowloon Management on Sep 29, 2023
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that your stay with us was wonderful and that you enjoyed the stunning harbour view of your room. We look forward to welcoming you back next time.

8/10 Good

Angela KaYing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convenient located in the residential area. Easy access! Lots of restaurants around.
Stayed 13 nights in Sep 2023
Response from Harbour Grand Kowloon Management on Sep 25, 2023
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that your stay with us was pleasant. We look forward to welcoming you back next time. Best wishes,Harbour Grand Kowloon Management

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Great hotel, attentive staff - great location
Stayed 6 nights in Sep 2023
Response from Harbour Grand Kowloon Management on Sep 22, 2023
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. In response to your compliment towards our staff, we are most pleased to learn of your appreciation. We are much obliged to your kind words which serve as an encouragement and impetus in our pursuit of excellence. We look forward to having the pleasure of welcoming you back again in the future.

6/10 Okay

Nick

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
decent hotel but services lacking
Stayed for 4 nights, was in town for a conference. The hotel has some amazing views over the harbour and has plenty of shops, restaurants and cafes around. Service was fine and the room was comfortable. What I didn't like about this hotel was 1) the gym only opened at 7am each morning (weird), 2) there was nowhere to get a coffee or anything before 7am and 3) the hotel has no bar which is incredible given it's size. We were heading to the conference centre by the airport each day so was a bit of a trek as the hotel is not so close or well connected to Kowloon train station. Will be looking somewhere else for next stay
Stayed 3 nights in Sep 2023
Response from Harbour Grand Kowloon Management on Sep 11, 2023
Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services.Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future.

2/10 Terrible

Yifei

Disliked: Staff & service
Response from Harbour Grand Kowloon Management on Sep 14, 2023
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.

10/10 Excellent

Tin Shing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff to help guest staying there, nice view right outside the hotel and it is good place for morning walk and looking at the views across the Hong Kong Island area. lots of eating places and shopping around the area. Closed to MTR, about 2-3 minutes walk.
Stayed 13 nights in Aug 2023
Response from Harbour Grand Kowloon Management on Aug 25, 2023
Dear Valued Guest,We thank you for taking the time to share your very detailed review with us. We are glad that you are satisfied with our services and location. Thank you once again for your compliments, and we look forward to welcoming you for another enjoyable stay again in the near future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Harbour Grand Kowloon Management on Aug 21, 2023
Dear Valued Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We look forward to welcoming you back next time.