Get an overview of this hotelHong Kong Hotel with rooftop pool, next to MTR HKU Station.

Popular property highlights

Free WiFi
Restaurant
Outdoor pool
Business center
Laundry facilities

Hotel surroundings

Located in the Western District neighborhood, this hotel is close to the MTR HKU Station B2 exit, the Macau ferry terminal, and the Soho district. The University of Hong Kong is within 10-minute walk and The International Finance Center and the Lan Kwai Fong are within 1 mile.

Hotel facilities

The hotel offers a seasonal rooftop pool and a 24-hour fitness facility overlooking Victoria Harbour. Free WiFi in public areas and a free shuttle service to IFC are available. Cafe Malacca features Malaysian cuisine. The Club Lounge is on the 28th floor, with spectacular views Victoria Harbour.

Hotel features

All 283 individually decorated rooms face the city, harbour, or mountain. All rooms include LCD TVs and come with premium cable channels, free WiFi, coffee/tea makers, complimentary bottle water, and electronic safes.

Hotel Jen Hong Kong by Shangri-La

Renovations & Closures

The property will be renovating from 13 December 2017 to 28 February 2018 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

This 4-star hotel is in the center of Hong Kong in a colorful Western District neighborhood, slightly removed from the tourist crowds. Shops and eateries frequented by local residents are within a short walk. It's easy to reach central Hong Kong's famous attractions via metro, tram, taxi, or the hotel's own shuttle.

A rooftop outdoor pool is open seasonally. The 24-hour fitness facility overlooks Victoria Harbour. Breakfast available (surcharge). Cafe Malacca serves Malaysian cuisine in a convivial setting with communal tables and an exhibition kitchen. The Lobby Bar serves drinks, light fare, and afternoon tea. Perched the 28th floor overlooking the harbor, Traders Lounge is open exclusively to Club Room and Club Suite guests till 7:30 PM, and to the public after that.

This Hong Kong hotel also offers room service (limited hours), a business center, free WiFi in public areas, a currency exchange, complimentary shoeshine service, and airport transportation for a surcharge.

  • Express check-in 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Babysitting or childcare 
  • Elevator/lift 
  • 24-hour front desk 
  • Business center 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 2 
  • Restaurant 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Self parking (surcharge) 
  • Free WiFi 
  • Babysitting or childcare (surcharge) 
  • Free wired Internet 
  • Outdoor pool 
  • Limo or Town Car service available 
  • Smoke-free property 
  • Outdoor seasonal pool 
  • Free area shuttle 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 96 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Conference space size (feet) - 1033 
  • Laundry facilities 
  • Parking (limited spaces) 
  • Total number of rooms - 283 
  • 24-hour fitness facilities 
  • Television in common areas 
  • Number of floors - 28 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge), Parking (limited spaces)

Room Amenities

  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Free bottled water 
  • Private bathroom 
  • Shower only 
  • LCD TV 
  • Cable TV service 
  • Blackout drapes/curtains 
  • In-room childcare (surcharge) 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Free toiletries 
  • Desk 
  • Hair dryer 
  • Daily housekeeping 
  • In-room safe 
  • Iron/ironing board 
  • Free wired Internet 
  • Free newspaper 
  • Premium TV channels 
  • Slippers 
  • Room service (limited hours) 
  • Free cribs/infant beds 
  • Separate bedroom 
  • Rollaway/extra beds (surcharge) 
  • Free WiFi 

Where to Eat

Cafe Malacca - Open early morning till late evening, Cafe Malacca features popular Malaysian cuisine. À la carte menus are also available.

Lobby Bar - Drinks and light meals are served here. Open late morning till late night.

Club Lounge - Located on the top (28th floor), this stylish lounge offers spectacular harbor views. Open exclusively to Club room and Suite guests till 7:30 PM; open to the public afterwards.

Room service is available during limited hours.

Nearby Things to Do

Hotel Jen Hong Kong by Shangri-La offers a rooftop outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 350.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: HKD 162.80 for adults and HKD 75.9 for children (approximately)
  • Airport shuttle fee: HKD 820 per vehicle (one way)
  • Self parking fee: HKD 350 per night
  • Rollaway bed fee: HKD 350.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hong Kong Traders
  • Hong Kong Traders Hotel
  • Traders Hong Kong
  • Traders Hong Kong Hotel
  • Traders Hong Kong Shangri-La
  • Traders Hotel Hong Kong
  • Traders Hotel Hong Kong Shangri-La
  • Traders Hotel Shangri-La Hong Kong
  • Traders Shangri-La Hong Kong
  • Traders Shangri-La Hotel Hong Kong
  • Hotel Jen
  • Jen Hong Kong
  • Jen Hotel Hong Kong

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Club Level Benefits

Book a stay in a Club level room category and receive the following benefits: Club Lounge access with express personalized check-in and check-out service; complimentary breakfast, afternoon snacks, and evening cocktails at the 28th-floor Club Lounge; complimentary in-room WiFi; free use of the fitness center and seasonal rooftop outdoor swimming pool; complimentary scheduled city shuttle bus service to MTR Hong Kong Station; and complimentary PressReader access (more than 2,500 newspapers and magazines) via hotel WiFi.

Must book Club level room category to receive benefits. Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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