Ratings based on 609 Verified Reviews

2.9 out of 5
66% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
2.4 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Good Convenient Reasonably Priced Hotel on HK

Posted Mar 14, 2017
Pros: The room was spacious, the room rate was very competitive, the staff were friendly and helpful
Cons: The shower cubicle could be bigger in size.
Location: The hotel is located on the western side of Hong Kong island with lots of restaurants nearby and is well served by public transportation.
The hotel is located on the western side of Hong Kong island. It is not brand new but has been well maintained. It is conveniently located - right next to tram and bus stations (routes A10 and A12 connects the hotel directly to the Airport) and a short 10 minutes walk from two MTR stations (Sai Ying Pung and HKU). A store of the Wellcome supermarket chain is located only a few minutes' walk from the hotel. There are lots of eateries that are relatively cheap nearby. The front desk staff and the housekeeper were friendly and helpful. There are three lifts which means that one does not have to wait a long time to go to/from one's room. The Superior room we stayed in was large by Hong Kong standards (23 sq. m.). It was clean and bright (during the day as well as at night because it has many ceiling down lights), equipped with a high-definition TV, has a large writing desk, a good size coffee table, two comfortable sofas, good free Wi-Fi connection, a big wardrobe, lots of storage, spacious bathroom (big enough to be equipped with a dressing table). The two beds were firm but comfortable. The pillows were supportive. We have no complaints at all and will definitely stay in the hotel in future visits to Hong Kong.
Comment from Hotel Management
Mar 16, 2017 by Hotel MK, Hotel Management
Thank you for your comment, we look forward to serving you soon.
2 out of 5
by A verified traveler from Singapore

Really a budget hotel.

Posted Jan 9, 2017
Really a budget hotel. Shock! Super expected small room and toilet. No extra chair for luggages, no wardrobe, only hangers. Toilet can't move around, dirty. Will not stay there again.
Comment from Hotel Management
Jan 12, 2017 by Hotel MK, Hotel Management
Thank you for your comment. We suggest to reserve our Deluxe Family Room for your next visit. Look forward to seeing you soon.
1 out of 5
by A verified traveler

Dirty and small rooms, does not fit for human!!!

Posted Dec 18, 2016 on Hotels
Overall stay was sucks. Total we have booked 6 family rooms however the rooms looked like it was for 'one night stand'. All our rooms given was at different levels. The reason given was there are only one family rooms in each level. Rooms was extremely small and dirty, with only a few amentities, room phone (one of the room was spoilt), 3 dirty cups w/o spoons, dirty kettle, extra small TV, in-room slippers, toothbrush and toothpaste. At room 1705, we had killed one cockrach and room 0705, one of the bed was full of bed bug which my cousin had suffered from bed bug bite. The bed was extremely dirty with strand of hairs and dirt. The toilet was extremely small and dirty without enough space to move around. The toilet door was so translacent that could see someone bathing inside. No privacy at all. The staffs and concierge was extremely inpoilte too. The concierge was very irresponsible as after we check out, we wanted to placed our luggages at the concierge. He told us that there was no guarantee and we might lost our luggages. Even when one of the room's toilet light was spolit, they came to change the light bulb but was told that there was something wrong with the electrical cable. Afterwhich they did not do anything about it. Overall this hotel was a disappointment and would never ever recommend anyone to book their rooms.
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Thank you for your comment. We have taken note of your concerns on the hotel room and have shared it with the concerned department to review for immediate improvement. We hope to have the chance of serving you again in the future
1 out of 5
by A verified traveler

Posted Dec 4, 2016 on Hotels
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Thank you for your comment. Kindly provide more details and booking reference number for follow up and improvement. Look forward to hearing from you.
3 out of 5
by A verified traveler

A Rabbit House

Posted Nov 22, 2016 on Hotels
I was surprised by the room size, it's called rabbit house.
Comment from Hotel Management
Nov 24, 2016 by General Manager, Hotel Management
Thank you for your choosing Hotel MK. Please reserve superior family room or deluxe family room for your next visit. Look forward to seeing you soon.
4 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
Great location convenient transportation but the room is small
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Thank you for your comment, look forward to seeing you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from SG

Cross road to ladies street and between 2 MTR

Posted Oct 23, 2016
Great staff and location, cross street ladies street and between 2 MTR. Down side it extremely small room. It really what you pay for.
Comment from Hotel Management
Oct 25, 2016 by Hotel MK, Hotel Management
Thank you for your valuable comment. please reserve superior family room or deluxe family room for next visit. Look forward to seeing you soon.
1 out of 5
by A verified traveler

Posted Sep 22, 2016 on Hotels
The hotel room is very small which don't have space to put luggage, no cupboard to hang clothing, no refrigerator in the room, toilet space too small especially the area for toilet bowl and no toilet roll hanger.
Comment from Hotel Management
Sep 28, 2016 by General Manager, Hotel Management
Thank you for your comment, please reserve superior family room or deluxe family room because both 2 room types is more spacious than others. Look forward to seeing you again.
2 out of 5
Recommended
for Everyone
by A verified traveler

Small

Posted Sep 19, 2016
The room is good for maybe one kid. But it is livable because this is how HK people live, very small!
Comment from Hotel Management
Sep 22, 2016 by Hotel MK, Hotel Management
Thank you for choosing Hotel MK as your stay. Please reserve our superior family room or deluxe family room for your next visit because the size both 2 room types is bigger than normal room.
4 out of 5
by Voon from Singapore

Good stay

Posted Jul 20, 2016 on Hotels
The room was small but this is Hong Kong. Everything was good except I didn't like the new towels with blue stains, but still clean, and there was a HK$500 deposit I was not told about before I got there. I also noticed that housekeeping was not consistent, different ways of arranging things, but that didn't bother me.
Comment from Hotel Management
Jul 23, 2016 by Hotel MK, Hotel Management
Thank you for choosing Hotel MK as your stay. First of all, please accept our sincere apologies for the linen issues in your room. Please rest assured that we take all comments very seriously and will definitely take further steps to ensure improvement are made. Look forward to seeing you soon. Hotel MK