Ratings based on 997 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Great location

Posted Apr 21, 2017
Pros: fine
Cons: Hard to find hotel entrance Hard to find lobby, need sign when exit elevator onto lobby level.
Location: Great location
Very good, private but services are there if needed.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Bend, IN

Nice hotel in great location

Posted Mar 22, 2017
Pros: Location, staff, amenities
Cons: It needs more places to casually sit and relax outside of your room.
Location: In the middle of Tsim Sha Tsui in same building as shopping mall. Subway access across street. Park nearby. Restaurants and bars closeby.
Stayed a week at this hotel for business in Hong Kong. It was in a great location for shopping, dining and nightlife. There is subway access across the street from the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Thailand/Germany

Exelent Hotel with great location

Posted Mar 20, 2017
Great Room, not the cheeperst on worth it. Location is great above K11 shoping mall and subway.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Perfect location, everything around what you need.

Posted Mar 17, 2017
Very nice hotel with excellent view and location . Close to everything MTR Station,restaurant,Star ferry and lots of shopping Malls. Hotel staff also nice . No issues in my 3 night stay with family.
3 out of 5
by A verified traveler from jakarta

Posted Mar 14, 2017
check in was terrible...concierge too. Transfer to port was expensive but terrible driver...
2 out of 5
by A verified traveler from Jakarta

Bad staff

Posted Mar 13, 2017
Staff were unhelpfull and everything went wrong...very sad for a such 5star hyatt regency
5 out of 5
Recommended
for Everyone
by A verified traveler

great location

Posted Mar 12, 2017
prefect location for shopping and eating as the same building of K11 shopping mall where have lots of restaurants and shop.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great choice

Posted Feb 9, 2017
Hotel is new, very pleasant, upscale and clean. Will definitely stay here again. And it's connected to a great mall if you have free time.
5 out of 5
Recommended
for Everyone
by A verified traveler from Watson Lake, Yukon

accessibility in many ways

Posted Jan 27, 2017
Airport train took you basically to the front door, great access to the museums, and other tourist attractions, access to the mall, hotel has great dining
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 8, 2017 on Hotels