Ratings based on 1,007 Verified Reviews

4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great hotel, great staff and great location

Posted Jan 19, 2017
Great hotel. My fiancé and I truly enjoyed our stay and will stay there again when we return to Hong Kong. The staff was great and always helpful with a welcoming smile. Very clean and well maintained. Great location about a 5 minute walk to the subway‎ and great local eateries. Take a nice little stroll down the streets early evening and check out the sites and sounds. One place that really stood out was a nice little restaurant called Always Gathering. Great food and friendly service I highly recommend it.‎ We dined there about 5 times during our stay.
Comment from Hotel Management
Jan 23, 2017 by Bonnie, Hotel Management
Dear Romeoscg, Thank you for such a detailed review and the perfect rating which is very encouraging. I am glad to hear that you have enjoyed friendly service during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing quality service to our guests. May we look forward to welcoming you back again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2017
enjoyable and will come back again. Good, Good, Good and Good
Comment from Hotel Management
Jan 17, 2017 by Bonnie, Hotel Management
Thank you for staying at Island Pacific Hotel and taking the time to post the perfect rating which is very encouraging. I am glad to hear that you have enjoyed friendly and helpful service from our Concierge team during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing quality service to our guests. May we look forward to welcoming you back again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the MTR and convenience stores

Posted Dec 28, 2016
Pros: We like this hotel because it is clean, near the mtr and has a good fitness centre.
Cons: The sink was a bit clogged.
The hotel staff were very friendly and helpful. We arrived in Hong Kong early in the morning and asked for early check in. They were able to accommodate our request. The room is clean. The fitness centre is well equipped and clean. The breakfast buffet has a good spread.
Comment from Hotel Management
Jan 5, 2017 by Bonnie, Hotel Management
Thank you for such a detailed review and the rating which is very encouraging. I am glad to hear that you have enjoyed friendly and helpful service during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing quality service to our guests. With regard to your constructive comments on the sink, me and my team will certainly look into this area for improvement. May we look forward to welcoming you back again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 27, 2016
Very nice seaview! Spacious room! Good location!
Comment from Hotel Management
Jan 5, 2017 by Bonnie, Hotel Management
Thank you for staying at Island Pacific Hotel and taking the time to post a review. I am happy to hear that you have enjoyed the room during your stay and the distinctive neighbourhood of the hotel, which many guests found it unique and authentic. In the meantime, we look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC, Canada

Nice clean and convinience boutique hotel

Posted Dec 17, 2016
We have a pleasant stay in Island Pacific Hotel. It is walking distance from MTR, bus, electric tram and ferries station. There are local markets nearby and many local restaurants steps away from the hotel. We booked a full harbour view room with a beautiful view and room is clean and comfortable. Staffs are professional. The swimming pool and gym looks clean and nice but we did not have time to use the facilities . Surely we will stay in this hotel again when we visit HK next time.
Comment from Hotel Management
Dec 23, 2016 by Bonnie, Hotel Management
Dear Ruth, Thank you for such a detailed review and the perfect rating which is very encouraging. I am glad to hear that you have enjoyed friendly and helpful service during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing quality service to our guests. May we look forward to welcoming you back again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sunnyvale, California

Nice hotel at a budget price.

Posted Dec 15, 2016
Pros: See above.
Cons: Nothing really.
Location: You can get tons of information from the web. Try the "My HK Guide" website hosted by the Hong Kong Tourist Association.
The writer is very familiar with Hong Kong, having lived there for many years. The hotel is in Sai Ying Pun, an area next to and within 10 minutes walking distance to the Central District, the city financial center. The hotel is about 3 minutes away from the Sai Ying Pun MTR station. We had a room with harbor view and our stay was enjoyable. Of course the hotel location cannot be compared to a hotel in the the Central District, Wan Chai or Causeway Bay, but the price was one-third to half as much. The hotel has all conveniences nearby. Since Hong Kong has an excellent subway system and the hotel is close to a MTR (subway) station, commuting is easy. Overall, considering the location, nearby conveniences, hotel facilities and commute, this hotel is an excellent choice for the price.
Comment from Hotel Management
Dec 21, 2016 by Bonnie, Hotel Management
Dear Ruth, Thank you for such a detailed review and the perfect rating which is very encouraging. I am glad to hear that you have enjoyed friendly and helpful services during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing quality service to our guests. May we look forward to welcoming you back again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from SG

Close to many shops & near the MTR

Posted Dec 7, 2016
The hotel is conveniently located and there are many shops (money exchange, convenience stores, restaurants, dried goods, wet market, desserts shop & Mcdonalds) around it. Finding food and other services is not a problem. The hotel's deco is tastefully done and the rooms are clean. It was a short walk to the MTR. It was overall a pleasant experience.
Comment from Hotel Management
Dec 19, 2016 by Bonnie, Hotel Management
Dear CS, Thank you for such a detailed review and the rating is very encouraging. I am glad to hear that you have enjoyed friendly and helpful service during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing quality service to our guests. May we look forward to welcoming you back again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ellesmere England

This was a central location, staff very good,

Posted Nov 24, 2016
Pros: very relaxed atmosphere
Cons: Nothing
Location: Good access to the HK MTR
Every time I asked a question I got a good reply, I really could not fault the staff, room was very clean.
Comment from Hotel Management
Nov 28, 2016 by Bonnie, Hotel Management
Dear John, Thank you for staying at Island Pacific Hotel and taking the time to post a review. I am glad to hear that you have enjoyed friendly and helpful service from our teams during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing quality service to our guests. In the meantime, we look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB

Modern, clean hotel with a great location

Posted Nov 22, 2016
Pros: Clean, helpful staff, good view.
Cons: Bedsheets were clean but old, had some holes in them. TV image was unclear, had some static.
Location: Close to MTR and Macau terminal. Lots of local restaurants and cafes nearby. Can also train to HKU or Kennedy Town for even more options.
Our experience was very good from beginning to end. The hotel room was very clean and we had a pleasant view of the harbour. Only taking off a point because the TV image was a bit unclear. Not sure if it was an issue with the TV or the cable connection. Staff were very helpful and responsive to requests. The hotel is just a 5-minute walk from the Sai Ying Pun MTR station so getting around was a breeze. Also very close to the Macau ferry and a 10 minute cab ride from the Airport Express MTR (Hong Kong station).
Comment from Hotel Management
Nov 28, 2016 by Bonnie, Hotel Management
Dear Andrew, Thank you for such a detailed review and the perfect rating which is very encouraging. I am glad to hear that you have enjoyed friendly and helpful services from us during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing quality service to our guests. With regard to your constructive comments on bedsheets and TV images, me and my team will certainly look into this area for improvement. May we look forward to welcoming you back again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in central and near MTR

Posted Nov 17, 2016
Pros: Dry goods shopping within walking distance.
The hotel is at a great location within walking distance to MTR and food. The Airport Free shuttle bus takes you directly to the hotel. Good Choice. Good service from the staff. My choice of hotel whenever I visit Hong Kong. However, during this recent trip, realised that the frequency of the hotel shuttle bus schedule (to Shun Tak and Hong Kong MTR) has been reduced and the departure time is later.
Comment from Hotel Management
Nov 22, 2016 by Bonnie, Hotel Management
Thank you for staying at Island Pacific Hotel and taking the time to post a review. I am happy to hear that you have enjoyed the service and the distinctive neighbourhood of the hotel, which many guests found it unique and authentic. With regard to your constructive comments on shuttle bus issue, me and my team will certainly look into this area for improvement. May we look forward to welcoming you back again in the near future.