Get an overview of this hotelDeluxe Hong Kong hotel with 8 restaurants and pool

Crowning Pacific Palace

Island Shangri-La occupies the top floors of Pacific Palace, a high-end shopping mall. Admiralty MTR Station is below the center, and Hong Kong Park is a few steps away. Guests can dance the night away on party street Lan Kwai Fong, a 15-minute walk from the hotel.

8 restaurants plus health center

Guests can start the day with a swim in the pool or a free yoga class. When it's time to dine, 8 restaurants offer something for every taste, from casual bites at Waterside Terrace to an indulgent meal at Michelin-starred Summer Palace. Deep relaxation awaits in the steam rooms.

Tub-side TV, free WiFi

Stately guestrooms feature silk throws and crystal chandeliers, and offer sweeping views of Victoria Peak or Victoria Harbour. High-tech touches like a tub-side LCD TV, butler call buttons, and curtain controls make it hard not to take it easy. WiFi is free throughout the hotel.

Hotel Amenities

Hotel Amenities

In addition to a health center, Island Shangri-La features an outdoor pool and a spa tub. Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

This 5-star property offers access to a business center, limo/town car service, and meeting rooms. 8 meeting rooms are available. This luxury hotel also offers a fitness center, a sauna, and a steam room.

Island Shangri-La has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 565 
  • Babysitting or childcare 
  • Bar/lounge 
  • Number of floors - 22 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Designated smoking areas 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Meeting rooms 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Number of restaurants - 8 
  • Sauna 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Supervised childcare/activities 
  • Outdoor pool 
  • Wedding services 
  • Tours/ticket assistance 
  • Free WiFi 
  • Library 
  • Luggage storage 
  • Number of meeting rooms - 8 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • DVD player 
  • Pay movies 
  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Blackout drapes/curtains 
  • Phone 
  • Free local calls 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Slippers 
  • Shower/tub combination 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Satellite TV service 
  • Desk 
  • Private bathroom 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 
  • In-room safe 
  • Free WiFi 
  • Free wired high-speed Internet 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Restaurant Petrus - Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch, and dinner.

Cafe TOO - This café specializes in international cuisine and serves breakfast, lunch, and dinner.

Summer Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Lobster Bar and Grill - This seafood restaurant specializes in seafood and serves lunch, dinner, and brunch. Guests can enjoy drinks at the bar.

Nadaman - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

  • Body wraps 
  • Aromatherapy treatments 
  • Thalassotherapy treatments 
  • Body treatments 
  • Facial treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 660 per day.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

Guests must contact this hotel in advance to reserve a rollaway bed. Please contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: HKD 1150 per vehicle (one way)
  • Valet parking fee: HKD 500 per day
  • Rollaway bed fee: HKD 660 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Island Shangri La Hotel
  • Island Shangri-La Hong Kong
  • Island Shangri-La Hotel
  • Island Shangri-La Hotel Hong Kong
  • Shangri-La Island
  • Hotel Island Shangri La
  • Shangri La Hotel Hong Kong
  • Island Shangri-La

Awards & Affiliations

  • This hotel is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.

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4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
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The place needs a remodel

2 out of 5
by
Posted Feb 16, 2017
Very disappointed with this hotel. The hotel needs a refresh and the rooms lacked any type of charm or refinement.
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Luxury Hong Kong Hotel

5 out of 5
by from Detroit, MI
Posted Dec 20, 2016
Great location, service, and staff. High end bath products along with a well appointed mini bar.
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Outstanding overall

5 out of 5
by from London
Posted Nov 26, 2016
Simply fantastic! Staff attentiveness, facilities, location and the personalised touches make this a wonderful place for a HK business or leisure traveler. Horizon club facilities are definitely worthwhile if you can stretch to afford. Pool/health centre are excellent. Location above Admiralty MTR makes connectivity very easy. Overall incredible!
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Top Shelf on Hong Kong Island

5 out of 5
by from Vancouver, BC
Posted Nov 2, 2016
Pros: Measured up to Shangri-la standards. Exellent room. Fantastic view. Very attentive staff.
Cons: The location is about a block up the hill. As a result, there are not any restuarants or stores outside the front door. One has to navigate down to the Queensway mall.
Location: Although the location is central, everything is at least a block or two walk away.
Comment from Hotel Management
Nov 21, 2016 by Best regards, Franz Donhauser, General Manager
Thank you for sharing your review with us. It was indeed a pleasure to have you stay with us, and we look forward to welcoming you back soon.
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5 out of 5
by
Posted Oct 30, 2016
Great location and nice room. Key entry is a bit of fiddle and coffee machine with no coffee cups. Otherwise can't fault it
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5 out of 5
by from Toronto, Canada
Posted Sep 24, 2016
Pros: Hospitality, Food, Cleanliness and desire to accommodate the requests of guest.
Cons: Check in process is too chaotic.
Location: Very nice location but expensive.
Great hotel and amenities as well as authentic restaurants especially the coffee shop.
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Meeting expectations

5 out of 5
by from Moscow, Russia
Posted May 20, 2016
Very good location in the heart of Hong Kong, especially for business. Only negative - swimming pool looks dated
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Central to important activities

5 out of 5
by from boston
Posted May 9, 2016
Staff was particularly solicitous and all facilities are first rate.
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Loved, loved, loved my stay at the Shangri-La!

5 out of 5
by from Vancouver, Canada
Posted Feb 15, 2016
Pros: The hotel personnel are professional and genuinely friendly and helpful.
Cons: Staying at Shangri-La Island Hong Kong was perfect and memorable.
Location: Connected to Pacific Place Shopping Mall was a bonus. Star Ferry to go s to Kowloon is within walking distance and there is a MTR station in close by
I love Hong Kong and have stayed at a few hotels. This time I stayed at Shangri-La Island HK and thoroughly enjoyed my stay. Upon arrival we were greeted by a number of Shangri-La personnel, each seemed genuinely friendly and attentive. During our stay, whenever we had questions and/or required help, they were very eager and happy to assist. Our room had the most amazing view of the harbor and the location is in close proximity to all means of transit, mall and a grocery store. And lastly, we were very impressed with the housekeeper's good work and attention. Over the years I have stayed at numerous hotels and at this hotel the cleaning of the room exceptional. A spotless room, and I mean spotless was always left for us to come back to. They even noticed that from the fruit bowl, we liked the small green pears than most of the other fruit, so they left us extra. Its details like this that make me love this hotel so much.
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Perfect for centeral

5 out of 5
by
Posted Feb 2, 2016
Although it maybe a little older hotel it has aged gracefully class cleanliness outstanding service from doormen to cleaning staff. the rooms size bathroom size harkens back to when a hotel room was made with comfort in mind not the dollars and pennies per square foot. Awesome property.
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