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Reviews of Kew Green Hotel Wanchai HK

4 out of 5
Kew Green Hotel Wanchai HK
41-49 Hennessy Road, Wanchai, Hong Kong

Reviews

8.4

Very Good

Rating 10 - Excellent. 424 out of 1001 reviews" "
Rating 8 - Good. 416 out of 1001 reviews" "
Rating 6 - Okay. 110 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Rupert, St Peter Port

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Condition of room felt more like a Hostel rather than a “boutique hotel”. It was convenient and cheap though and the staff were nice
Stayed 7 nights in Apr 2024

10/10 Excellent

Hui Ling, SINGAPORE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient area in Wanchai. A few minutes walk from the station. Room was quite big. Good for 2 people. Bed was comfortable, toilet was clean and spacious. We had a problem with the key card access for lift and room a few times. But the counter staff managed to resolve it quickly.
Stayed 2 nights in Mar 2024
Response from Assistant Manager on Mar 27, 2024
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

10/10 Excellent

Gabby

Stayed 6 nights in Mar 2024

10/10 Excellent

andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Assistant Manager on Mar 14, 2024
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

8/10 Good

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities
Fair, good for price. As a VIP they didn’t even acknowledge it or offer my drinks I was entitled to
Stayed 4 nights in Mar 2024
Response from Assistant Manager on Mar 11, 2024
Dear Valuable Guest,Warm greetings from Kew Green Hotel Wanchai Hong Kong!We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you had a pleasant experience. In addition, we are very much sorry to learn that the VIP welcome drinks did not meet your expectation. We treat your comments with the highest priority; rest assured that measures will be made by concerned parties to areas for further rectification.We look forward to serving for you in the near future and provided the best service to you again! Best regards,Assistant Manager

10/10 Excellent

Yiwen

Stayed 1 night in Dec 2023
Response from Assistant Manager on Mar 4, 2024
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai Hong Kong.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your good ratings regarding your recent stay. It is extremely important and great motivation for us to know that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards,Assistant Manager

10/10 Excellent

Dimitrios, Norfolk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Easy check in. Very friendly. Great value for the area.
Stayed 1 night in Feb 2024
Response from Assistant Manager on Mar 2, 2024
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

10/10 Excellent

Enkhtamir, Stafford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location. Pretty hotel with all necessary amenities.
Stayed 3 nights in Feb 2024
Response from ASSISTANY MAAGER on Feb 23, 2024
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

10/10 Excellent

Wong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 2 nights in Feb 2024
Response from ASSISTANT MANAGER on Feb 23, 2024
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

8/10 Good

victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel!
Stayed 3 nights in Feb 2024
Response from Assistant Manager on Feb 19, 2024
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

10/10 Excellent

Keith

Stayed 6 nights in Feb 2024
Response from Assistant Manager on Mar 20, 2024
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai Hong Kong.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your good ratings regarding your recent stay. It is extremely important and great motivation for us to know that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards,Assistant Manager

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Wan Chai district. Very close to Wan Chai stations exits. Plenty of good local Hong Kong food and shopping. Good shower and bathroom amenities. Comfortable bed. Kind and helpful front desk staff. Thanks!
Stayed 1 night in Feb 2024
Response from Assistant Manager on Feb 6, 2024
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

10/10 Excellent

YY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple luxury
Stayed 3 nights in Jan 2024
Response from Assistant Manager on Jan 19, 2024
Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

10/10 Excellent

Chisato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place！
Stayed 3 nights in Jan 2024
Response from Assistant Manager on Jan 18, 2024
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

6/10 Okay

LAURA, RALEIGH

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was very responsive. Amenities and setup were weaker than most properties at which I have stayed recently.
Response from Assistant Manager on Jan 15, 2024
Dear Valuable Guest,Warm greetings from Kew Green Hotel Wan Chai Hong Kong.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. In addition, your valuable comments about in room amenities was well received, those were shared with the concerned departments for further rectifications. Please rest assured that the hotel has put all efforts on continuous improvement for the hardware and in-room amenities in order to strive for the pleasant staying experiences for all our guests. We look forward to serving for you in the near future and provided the best service to you again! Best regards Assistant Manager

8/10 Good

link

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Dec 2023
Response from Assistant Manager on Jan 15, 2024
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
no comment
location is good. friendly, clean. coffee and tea bags supply not enough, no fresh milk, especially when we checked in nearly midnight.
Stayed 9 nights in Dec 2023
Response from Assistant Manager on Jan 9, 2024
Dear Valuable Guest,Warm greetings from Kew Green Hotel Wanchai Hong Kong!We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you had a pleasant experience. In addition, we are very much sorry to learn that the supply of coffee and tea bags did not meet your expectation and you prefer a shower for safety reason. We treat your comments with the highest priority; rest assured that measures will be made by concerned parties to areas for further rectification.We look forward to serving for you in the near future and provided the best service to you again! Best regards,Assistant Manager

8/10 Good

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Assistant Manager on Jan 29, 2024
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

4/10 Poor

PHEE

Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy and unacceptable
Terrible noisy room 1106 Worst hotel ever stayed
Stayed 6 nights in Dec 2023
Response from Assistant Manager on Jan 9, 2024
Dear Valuable guest,Warm greetings from Kew Green Hotel Wanchai Hong Kong!Thank you for taking your precious time to give us valuable feedbacks in regard to your stay. We are very much sorry to learn that soundproof of the room did not meet your expectation. We treat your comments with the highest priority; rest assured that measures will be made by concerned parties to areas for further rectification.We look forward to serving for you in the near future and provided the best service to you again! Best regards,Assistant Manager

6/10 Okay

Maggie

Traveled with partner
Disliked: Cleanliness
Stayed 6 nights in Dec 2023
Response from Assistant Manager on Jan 9, 2024
Dear Valuable guest,Warm greetings from Kew Green Hotel Wanchai Hong Kong!Thank you for taking your precious time to rate us in regard to your stay.We treat guest comments with the highest priority as they are extremely important for our continuous improvements. We look forward to serving for you in the near future and provided the best service to you again! Best regards,Assistant Manager

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Assistant Manager on Jan 7, 2024
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

8/10 Good

Erica

Stayed 2 nights in Dec 2023
Response from Assistant Manager on Dec 28, 2023
亲爱的宾客，感谢您选择入住香港湾仔睿景酒店并留下宝贵点评。香港湾仔睿景酒店位于香港繁华的核心地段，从港岛线湾仔地铁站B1出口步行只需3分钟即可到达，附近有热闹的酒吧街，百年历史的有轨电车【叮叮】和很多不同风格类别的餐厅，并且邻近香港有名的金紫荆广场，维多利亚港，大型购物中心，香港艺术中心和香港会议展览中心等。湾仔集传统、艺术与商业于一身，是喜欢购物、艺术文化、夜生活、或夜景的人不能错过的地段。再次感谢阁下选择入住香港湾仔睿景酒店，期待香港湾仔睿景酒店始终是您出行香港的首选。祝安好，客务部助理经理谨启 客务部

10/10 Excellent

vidal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Assistant Manager on Dec 22, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

10/10 Excellent

Nigel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good
Stayed 1 night in Dec 2023
Response from Assistant Manager on Dec 20, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

8/10 Good

Choh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is narrow, no stand shower, but bath tub. Cleaneness is excellence
Stayed 4 nights in Dec 2023
Response from Assistant Manager on Dec 19, 2023
Dear Valuable Guest,Warm greetings from Kew Green Hotel Wanchai Hong Kong!We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you had a pleasant experience. Achieving guest satisfaction is our No.1 goal and we thank you very much for your comment which served as catalyst for our improvement. We have immediate enhancement to our Front Desk staff on room pre-assignment with standing shower in order to meet guest’s room preferences at any time. In regard to the room size, we also have rooms in larger size and different layouts namely Executive room, Executive Studio and Executive Suites that may cater for different needs and budgets. All these come with considerable room space and upgraded in-room facilities & amenities that you will find it a better experience next time.We look forward to serving for you in the near future and provided the best service to you again! Best regards,Assistant Manager

6/10 Okay

Chin Tek

Business traveler
Liked: Amenities
Disliked: Staff & service
I stayed in a room with a tap that when u turned on the faucet, the water comes splashing down, making it impossible to wash anything without wetting the front of your body; it was also from a very high point, exacerbating the splashing I fed this back to the staff the next morning, not wanting to be disturbing people when the hotel is at bare skeletal staff at night, but was told that all the rooms of that type were like that When I checked out of that room (thankfully I did not book a whole stretch, precisely because I thought staff may be unwilling to entertain requests and attempt to gloss over what constitutes basic customer ease of mind), and checked into another room, fortunately the tap was ok, in a Family Suite I actually did move again and thankfully, the tap was OK too I am a loyal Expedia customer and hope others will not suffer
Stayed 2 nights in Dec 2023
Response from Assistant Manager on Dec 17, 2023
Dear Valuable Guest,Warm greetings from Kew Green Hotel Wanchai Hong Kong!We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you had a pleasant experience. In addition, we are very much sorry to learn that the shower did not meet your expectation. We treat your comments with the highest priority; rest assured that measures will be made by concerned parties to areas for further rectification.We look forward to serving for you in the near future and provided the best service to you again! Best regards,Assistant Manager

10/10 Excellent

Wing Sze

Stayed 8 nights in Dec 2023
Response from Assistant Manager on Dec 18, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

2/10 Terrible

Lingfeng

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old hotel. Very smelly and humid. The interior looks dusty( it is clean but looks like thousand years old) Cannot tolerate such conditions even though the room is spacious.
Stayed 2 nights in Dec 2023
Response from Assistant Manager on Dec 16, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai Hong Kong.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. In addition, your valuable comments about our room condition was well received, this was shared with the concerned departments for further rectifications. Please rest assured that the hotel has put all efforts on countinuous improvement for the hardwares and in-room amenities in order to strive for the pleasant staying experiences for all our guests. We look forward to serving for you in the near future and provided the best service to you again! Best regards

6/10 Okay

Y

Traveled with family
An average 3* at best
Positives, Location is very convenient. We especially booked Exec spacious room that has a bath as we were traveling with a toddler. Aircon worked well. Room was well sound proofed, a must for HK. House keeping lady was very accommodating. Negatives, traveling with a stroller/buggy, beware that lobby has 2 sets of steps to get to lifts. They become quite tiresome. Rooms were tired and dusty. Gold members that are expecting member perks such as free room upgrade, inclusive drink, continental breakfast - don't bother. When we enquired, we were told that we already had a room upgrade to an Exec spacious room, even though that is what we booked, the inclusive drinks for gold members were part of the mini bar, even though the mini bar was a part of the booking and not a gold member perk. The inclusive continental breakfast was not part of the booking even though we showed them a screenshot from the hotel.com site when we booked. This was one of the main reasons for staying here as our little boy may eat breakfast. I contacted hotels.com who were quick to respond but got fobbed off by the hotel too.
Stayed 7 nights in Dec 2023
Response from Assistant Manager on Dec 14, 2023
Dear Valuable Guest,Warm greetings from Kew Green Hotel Wanchai Hong Kong!We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you had a pleasant experience. In addition, we are very much sorry to learn that the room condition, the lobby design did not meet your expectation. We treat your comments with the highest priority; rest assured that measures will be made by concerned parties to areas for further rectification.Please rest assured that the hotel has put all efforts on countinuous improvement for the hardwares and in-room amenities in order to strive for the pleasant staying experiences for all our guests. We look forward to serving for you in the near future and provided the best service to you again! Best regards,Assistant Manager

10/10 Excellent

Danny, Richmond Hill

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, upscale facility in a great areas that has great access to public transportation. Easy to get everywhere via subway and tram. The VIP upgrade was a pleasant surprise. Will definitely go back.
Stayed 2 nights in Dec 2023
Response from Assistant Manager on Dec 13, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai Hong Kong.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards, Assistant Manager

8/10 Good

Laura

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very comfortable hotel.
Stayed 3 nights in Dec 2023
Response from Assistant Manager on Dec 8, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from Assistant Manager on Dec 5, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

10/10 Excellent

Marci

Stayed 5 nights in Nov 2023
Response from Assistant Manager on Dec 14, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Assistant Manager on Nov 16, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

8/10 Good

Mia

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Assistant Manager on Nov 13, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai Hong Kong.Thank you very much for giving us good ratings following your recent stay with us. We would like to express our gratitude for your good ratings regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

10/10 Excellent

Dimitrios, Norfolk

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had to arrive for business here before. They always get you in a room even if your arrival time is off the normal hours. I have left items behind by accident. They have held them and returned to me. Outstanding and friendly staff. Unusual to find in the big cities.
Stayed 1 night in Nov 2023
Response from Assistant Manager on Nov 7, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

6/10 Okay

Conrad

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed earlier in October was fine, this last stay was opposite. Ridiculous request to show passport etc all over again to get room keys after already going through that process. Asked to speak to manager, to which some lady at front desk pretended she was. Finally someone with common sense gave keys, to go up to wrong room type. Was really a comedy of errors…VIP access was said for all 3 rooms booked, of which nothing was supplied. Possibly would stay again but with plenty of other options in area wouldn’t be first choice anymore.
Stayed 1 night in Oct 2023
Response from Assistant Manager on Oct 27, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai Hong Kong.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. In addition, your valuable comments about our room arrangement and handling were well received, those were shared with the concerned departments for further rectifications. Please rest assured that the hotel has put all efforts on countinuous improvement for the pleasant staying experiences for all our guests. We look forward to serving for you in the near future and provided the best service to you again! Best regards Assistant Manager

8/10 Good

Simon, Henderson

Stayed 5 nights in Oct 2023
Response from Assistant Manager on Nov 13, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Assistant Manager on Oct 24, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

8/10 Good

Conrad

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, in a great location. Rooms are nice and check in easy. Lots of food options around. A
Stayed 3 nights in Oct 2023
Response from Assistant Manager on Oct 20, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wanchai Hong Kong. Thank you very much for giving us comments following your recent stay with us.We would like to express our gratitude for your kind words regarding your recent stay. It is an extremely important and great motivation for us to hear that you had a pleasant experience. In addition, we are very glad to hear that you liked the hotel facilities, hotel room and good service. This encourages our belief in striving for excellence and exceeding guest expectations, in which we will continue to ensure maintaining quality service with certainty for our guest to have the experience of home away from home. We look forward to being of service to you in the near future! Should any further comments or assistance be required, please feel free to let us know, we will be most glad to assist you. Best regards, Assistant Manager

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Ok but nothing special
Stayed 4 nights here and would describe it as very average. Rooms quite small and could do with a revamp and nothing really by way of amenities. The area is also ok but I would recommend others to stay in either the Central district or Kowloon, not a lot near this hotel.
Stayed 4 nights in Oct 2023
Response from Assistant Manager on Oct 14, 2023
Dear Valuable Guest,Warm greetings from Kew Green Hotel Wanchai Hong Kong!We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you had a pleasant experience. In addition, we are very much sorry to learn that the room size and in room amenities did not meet your expectation and you prefer a shower for safety reason. We treat your comments with the highest priority; rest assured that measures will be made by concerned parties to areas for further rectification.We look forward to serving for you in the near future and provided the best service to you again! Best regards,Assistant Manager

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and room
Great hotel in a really central location. Staff were really friendly and room was clean.
Stayed 3 nights in Sep 2023
Response from Assistant Manager on Oct 6, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

10/10 Excellent

sook yee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed staying at Kew Green as the staff were very friendly and patient and there were many delicious dining places nearby. It was near to many bus stations and MRT stations nearby as well. Even though the room was quite dirty as we found a used slipper under the bed and the lobby was smelly, the housekeepers were amazing as they cleaned up the room even with a flood. The channels were sufficient
Stayed 1 night in Sep 2023
Response from Assistant Manager on Oct 6, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai Hong Kong.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. In addition, your valuable comments about our room cleaningless and the lobby smell were well received, those were shared with the concerned departments for further rectifications. Please rest assured that the hotel has put all efforts on countinuous improvement for the hardwares and Housekeeping service in order to strive for the pleasant staying experiences for all our guests. We look forward to serving for you in the near future and provided the best service to you again! Best regards

8/10 Good

Wael

Stayed 6 nights in Sep 2023
Response from Assistant Manager on Oct 6, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This is a great hotel with staff that aim to make your stay an enjoyable one.
Stayed 3 nights in Sep 2023
Response from Assistant Manager on Oct 6, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards

8/10 Good

Adi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Assistant Manager on Oct 6, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards

10/10 Excellent

Ka Ming Victor, Kowloon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was very good with the price being affordable.
Stayed 2 nights in Sep 2023
Response from Assistant Manager on Oct 6, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards

6/10 Okay

Sydney

Traveled with family
Disliked: Property conditions & facilities
Location perfect but hotel is tired
Stayed 5 nights in Aug 2023
Response from Assistant Manager on Aug 29, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wanchai Hong Kong!We would like to express our gratitude for your kind words regarding the hotel location. In addition, we are very much sorry to learn that the room conditions did not meet your expectation. We treat your comments with the highest priority; rest assured that measures will be made by concerned parties to areas for further rectification.We look forward to serving for you in the near future and provided the best service to you again! Best regards,Assistant Manager

8/10 Good

siow

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2023
Response from Assistant Manager on Aug 17, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai Hong Kong.Thank you very much for giving us a good ratings following your recent stay with us. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay at Kew Green. The staff was very professional and friendly. I'd like to commend Timothy at the front desk and the lady (didn't catch her name) responsible for our floor. Our rooms in the SHE floor were spacious by HK standards although the design palette was "unusual". The gym was small but clean. The hotel is a short walk to the Wanchai MTR and is surrounded by restaurants, bars and groceries.
Stayed 2 nights in Jul 2023
Response from Assistant Manager on Jul 29, 2023
Dear Valuable guest,Warm greetings from Kew Green Hotel Wan Chai Hong Kong.Thank you very much for giving us comments following your recent stay with us. We would like to express our gratitude for your kind words regarding your recent stay. It is extremely important and great motivation for us to hear that you enjoyed your stay with us. We look forward to be of service to you again soon! Best regards Assistant Manager