Ratings based on 629 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Brisbane
Double upgradePosted Aug 27, 2015
Pros: It smells beautiful. The staff are amazing. It is in a good location and has easy access to the MTR.
Location: Close to MTR transport and cafes. Short walk to Nathan Road. Great location.
Our room made our stay in Hong Kong all the more special. The view of the entire harbour was amazing! We had originally booked the standard room, however upon arrival, not only did we get to enter our room 5 hours before normal check in time, they offered us a room upgrade by two standards.
for Everyoneby A verified traveler from London
Warm welcomePosted Aug 10, 2015
Pros: Excellent service. Wonderful views.
Cons: It would be good to have a bigger, nicer pool. Restaurants were expensive - it'd be good to have affordable options, but then it is a luxury hotel.
Location: Great location - next to the Avenue of Stars and short walk to the ferry.
A lovely hotel - well located with wonderful views of Hong Kong Harbour. We arrived at 6.30am for a 2pm check in and the receptionist was very helpful and welcoming to us. We upgraded to a room with a Harbour View - really well worth it - a fantastic view through the day. Lovely big, comfortable room. We'd definitely like to return.
for Everyoneby A verified traveler from new york
Posted Jul 21, 2015
The staffs are super friendly n professional. Excellent experience.
for Everyoneby A verified traveler from 東京
アクセスが便利Posted Jul 20, 2015
for Everyoneby A verified traveler from RF. nyc ny
Excellent locationPosted Jul 19, 2015
The hotel staff is very friendly and the breakfast is the best in Hong Kong The location is great and a few steps from the MTR station.
for Business Travelersby A verified traveler from edmonton
I don't know how it could have been betterPosted Jul 11, 2015
Cons: Air conditioner could have been a bit cooler
Location: Museums and galleries a short walk.
Stayed there 17 years ago and it left a very positive memory, so I went back last week and was not disappointed. Great staff, good location, extremely comfortable. It isn't cheap, but sometimes you get what you pay for.
for Everyoneby A verified traveler from Houston, Tx
Excellent experiencePosted Jun 21, 2015
Pros: Close to where you need to be for business or pleasure
Cons: I'm sure there is something that can be improved but I did no see it on this trip
Location: I think I covered this in my opening
After checking in we were greeted by Tina one of the hotels staff, who guided us to our room and explained all the features. After which she told us about the actitives that would be taking place over the weekend. Took out the local map to show where and the easy way yo get there. I'm hard to impress I do travel internationally, but she went over and beyond. As well as the bell men who also took the time to go over some of be night life. It's also in a great location close to the subway and shopping. Also a eay walk to the nightly light show. I've been to HK many times and this hotel is worth the money.
for Everyoneby A verified traveler from 韓国ソウル
サービスは高水準、立地・ヴューも良いが、建物およびファシリティーは今一つPosted Jun 10, 2015
従業員のホスピタリティーは高水準で、home away homeとしてはよい。立地およびヴューも良く滞在は総じて快適であるが、建物・ファシリティーの状況は今一つであるが、価格対比でそれなりといったところ。
for Business Travelersby A verified traveler
Posted Jun 1, 2015 on Hotels
for Everyoneby A verified traveler
Top-notch hotel with great views of Hong Kong.Posted May 31, 2015
Top-notch hotel with great views of Hong Kong. Save time and money and take the Airport Express to Kowloon Station then cab it to hotel.