The hotel staffs are extremely friendly and make every effort to connect and get to know you. Their efforts in providing best in class customer service can be seen everywhere and with every member of their staff. From the bellman to the clerk at the front desk including their cleaning staff, they are all courteous and are willing to put their customers first. Serving of tea and fresh fruits in your room when you first arrive at the hotel is a nice touch. The location of this hotel is great, with lots of eating options near by and close to transit terminal are great for vacationers. Across the hotel is a promenade where you can take a nice stroll at night and see the Victoria harbor along with the beautiful Hong Kong skyline.
Comment from Hotel Management
Oct 18, 2016 by Ulf Bremer, Hotel Management
Dear RL, your compliments are the biggest encouragement for us all. We are thrilled to know that you felt well taken care of since the moment you arrived. It is our goal to provide the most pleasant stays to all guests; thus, it is really great to know that you had a thoroughly enjoyable experience here. Thank you for your kind words. We are already counting down to your return visit. Best regards, Ulf Bremer, General Manager