Ratings based on 1,336 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Loved it

Posted Nov 27, 2016
Exceeded expectations. That is saying a lot. I have stayed at hotels all over the world. The room was really clean and helpful staff. Close to MTR. That was bonus.
4 out of 5
by A verified traveler from Taipei


Posted Nov 21, 2016
Pros: 房間大頗舒適
Cons: 入住登記等候時間較久
5 out of 5
by A verified traveler

Nice hotel with excellent view over the area

Posted Nov 20, 2016
Pros: Nice and big toilet, excellent view over the city
Cons: The room is a bit dark.
Location: The hotel is connected to a shopping mall and other shopping and food areas nearby.
Excellent hotel staff and the room is big and comfort with excellent view over the area.
4 out of 5
by A verified traveler

Nice view and convenience

Posted Nov 17, 2016
Nice night view and the location very convenience. Staff very nice. Will choose this hotel again.
5 out of 5
by A verified traveler


Posted Nov 17, 2016
地理位置極佳,景觀一流。 員工有禮,服務反應快。 鄰近荃灣西鐵站,附近備有大型購物商場。 如果房間內能提供免費Wi-Fi 便更好了。
4 out of 5
by A verified traveler


Posted Nov 17, 2016
部屋は香港の中では広く、テーブルやイスなどもありベッドも大きく快適でした。照明も多くよかったです。 シャワーの水圧、トイレなども不具合はありません。 空調も、部屋で個々の調整が可能でした。 団体のお客様さんが、ひっきりなしに到着したり出発したりするのでロビーは驚くほど大混雑している事もありますが、エレベーターの台数も多く有るので待たされる程では無かったです。 運良く時間がずれたからかもしれませんが、チェックイン・チェックアウト共に大変スムーズでした。 ただ、時間によってはタクシーが一台も居らず混雑していることも有ったので、早めの行動が無難かと思います。空港への帰りはタクシーで約20分200ドルでした。 あらかじめリクエストのメールをしましたが、素早く返信対応してくれました。 部屋は60階の高層階で見晴らしがよかったです。 エレベーターを41階で乗り換え、自室の階へ行く様になっていました。 高速のエレベーターなので、大変スムーズですが… 高層階やエレベーターが苦手な方には不向きでしょう。 周りは、便利なデパートが数件つながったモールになっていますが観光としての魅力はありません。 向かいのイオンはじめ、日本でお馴染みのお店ばかりです。 ここを拠点に遠出するか、トランジットなどの滞在でゆっくりするのが良いかと思います。 3泊しましたが、直前で格安で泊まれたので大変満足しています。
4 out of 5
by A verified traveler from Hong Kong


Posted Nov 14, 2016
Location: 地方都方便
Check in要用成1個鐘頭,吾太有效率…一入到去就發現床舖有一d污漬,打電話去立即有人換床舖,都好快有人換,之後d傢俬比較舊…
4 out of 5
by A verified traveler from wong


Posted Oct 31, 2016
2 out of 5
by A verified traveler from Brisbane


Posted Oct 17, 2016
Pros: Nothing
Cons: Service and delivery needs to improve significantly
Location: The general vicinity was good as it was not your usual Kowloon and Hong Kong island fare and provided a real insight into the more general living area
Had stayed 10 days before at the Holiday Inn Golden Mile, the difference between the 2 was considerable. From getting out of the Taxi to leaving the next day the gulf in service was remarkable. Nobody bothered to assist with our luggage even though they had 2 staff standing on the entry. Had to ask where as no where else we had been both in Hong Kong and Vietnam had this occurred. When we left we walked our own luggage down, which was considerable, because of the service previously. The porter wasn't the issue, it was the people above him that were. The room was basic to say the least, had mould in the shower and even when stating on the original booking there were 2 adults and 2 children, the room was not set up as required and there were not even enough towels, we had to get room service to deliver more. It was not as we had expected and belies the rating that we booked under on Expedia. Definitely the worst hotel I have stayed in Hong Kong
4 out of 5
by A verified traveler

Posted Oct 15, 2016
Location: 위치는 생각보다 역에서 거리가 있었어요... ^^;;;;; 캐리어 들고 왔다갔다 하기에는 좀 멀게 느껴졌어요.
시설은 보통이에요. 체크인 아웃할 때도 별로 시간 안 걸리고 좋았습니다. 쇼핑몰이 옆에 있어서 식사나 물건 구입을 편했습니다.