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Reviews of Mini Hotel Causeway Bay Hong Kong

3 out of 5
Mini Hotel Causeway Bay Hong Kong
8 Sun Wui Road, Causeway Bay, Hong Kong

Reviews

7.2

Good

Rating 10 - Excellent. 192 out of 1003 reviews" "
Rating 8 - Good. 416 out of 1003 reviews" "
Rating 6 - Okay. 240 out of 1003 reviews" "
Rating 4 - Poor. 100 out of 1003 reviews" "
Rating 2 - Terrible. 55 out of 1003 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Donny

Traveled with partner
Disliked: Amenities, property conditions & facilities
Once you open the door, first thing you see is the toilet and you cannot close the door when you are using the toilet. Floor is uneven throughout the room.
Stayed 2 nights in Apr 2024

4/10 Poor

Wah Kwong Robert

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good area for shopping and eating out but the facilities are poor standard
Stayed 10 nights in Mar 2024

8/10 Good

Vicky

Liked: Cleanliness, amenities, property conditions & facilities
It’s very comfortable and neat.

8/10 Good

Kadeen

Hong Kong is expensive. The mini hotel however is reasonably priced and the square footage, as the name suggest, is small. The first room was fill with mold (the ventilation in 1206 is not it) and they tried to cover some of it with peel and stick "flooring". I spent my first two nights and then asked to be move to another room. The reminder of my time was pleasant. The area is great that this hotel is in. Super walkable with shopping right outside the door (even a Bentley store out front) and transportation a short walk. Overall I enjoyed my stay.
Stayed 5 nights in Feb 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the subway
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Met my needs fully
Stayed 3 nights in Feb 2024

8/10 Good

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay for a week long.
Stayed 6 nights in Feb 2024

2/10 Terrible

Angelito

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but nice
Stayed 4 nights in Feb 2024

2/10 Terrible

Wei Wei, Rowland Height

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were very rude , the false fire alarm always on every nite so created chaos for people yo run down then realized it was false alarm
Stayed 1 night in Feb 2024

2/10 Terrible

Wei Wei, Rowland Height

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good at all
Stayed 1 night in Feb 2024

2/10 Terrible

ki Choi J

Disliked: Cleanliness, staff & service, property conditions & facilities
Some areas are with mode. The things supply for hotel guests are lacking and inconvenient for guests! Even small thing, that other hotels provide for their guests, this hotel has the guests to pay for it or them!!! Really disappointed!
Stayed 5 nights in Jan 2024

4/10 Poor

Julian

Disliked: Property conditions & facilities
Not covenient for elderly access
Stayed 1 night in Jan 2024

8/10 Good

Declan

Liked: Cleanliness, staff & service
Good location. Bring your own towels as you're only provided with disposable one's which aren't great
Stayed 9 nights in Jan 2024
Response from Mini Hotel on Jan 22, 2024
Dear Declan,Thank you for sparing time to share your views for your stay at Mini Hotel, we are honoured to learn that you have enjoyed the convenience of hotel’s location and our price meet your budget.We are very sorry to note that your experience was below expectation. We appreciate your candid comments and would hope that you will accept our sincerest apology for our lapse and any resulting discomfort and inconvenience. We immediately and constructively share your feedback with our team for investigation and improvement. We hope to see you again on your next trip to Hong Kong!Kind regards,Mini Hotel

6/10 Okay

WANG CHUN

Traveled with family
Very close to all the shops.
Stayed 5 nights in Jan 2024

4/10 Poor

Lei

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After I posted my previous review about the hotel recently stopped providing cotton bath towels and replaced them with environmentally unfriendly, less absorbent and less comfortable disposable paper-like bath towels and refusing to replace it on a daily basis, the hotel staff contacted me and said they saw my review but there was nothing they could do. They will keep the policy though they know the disposable towels cannot be reused and have many problems. It is reasonable to expect daily replacement of disposable towels and basic hygiene standards. There should be no excuse for not being able to provide this level of service. It should only have minimal impact on the hotel’s profitability if it is a properly run business. It is also gross and rude to follow up with your guests saying we understand but we don’t care nor listen. Overall it is very disappointing and I hope they could realize how poor decision it was and rectify it as soon as possible.

10/10 Excellent

YueSun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Miguel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mixed Experience: Not Ideal
I recently stayed at this hotel in Hong Kong with my wife, and while the location is decent, I feel compelled to share some aspects that might impact the experience for fellow travelers, especially those visiting for a short time. The hotel's proximity to the metro station is convenient, but for first-time tourists like myself, it became apparent that the central tourist attractions were at least a 30-minute train ride away. Despite choosing this place for its affordability and seemingly decent online reviews, there are several reasons I hesitate to recommend it. Firstly, the rooms are incredibly small, which is tolerable, but their neglected state and apparent lack of cleanliness were concerning. Upon arrival, we discovered that the hotel provided bath towels, but they were closer in size to hand towels. When we inquired at the reception for larger towels, we were informed that those were the standard size, and if we wanted larger ones, we'd have to purchase them from a vending machine within the hotel. This was unexpected and inconvenient. Furthermore, the absence of basic amenities was surprising. There wasn't even hand soap in the room, which is a minimal expectation even in more modest accommodations. I want to acknowledge the positive aspect of the stay—the staff was exceptionally friendly and attentive. However, the overall experience was overshadowed by these shortcomings. While I didn't anticipate a luxury ho
Stayed 4 nights in Dec 2023

4/10 Poor

Lei

Disliked: Staff & service, amenities, property conditions & facilities
The hotel now only provides thin disposable bath towels made of paper-like less absorbent material instead of cotton. It’s very uncomfortable, ineffective, and environmentally unfriendly. What’s worse, though they admit it’s not reusable, they only replace two bath towels every three days. In other words, they don’t think you need to shower every day. It doesn’t seem a good idea even in winter in Hong Kong. I requested it to be changed but had to call three times and wait for over 25 minutes before they replace it for me. Since I used to stay at the property frequently I made a complaint to the staff. Unfortunately he said it was their policy so I don’t like it I can stay somewhere else I prefer in the future.

6/10 Okay

LMargaret

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The walls are paper thin and the bed was really hard. But it was clean and safe. You get what you pay for.
Stayed 3 nights in Jan 2024

4/10 Poor

Wai Keung

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Karee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Kwok Chung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel keeping very Clean. Same as the photos when I searching from hotels.com. Thanks Chris & all the girls especially the cleaning staff. She was very polite with greeting every day.
Stayed 2 nights in Nov 2023

6/10 Okay

Patrick

Reasonably clean room but small with very basic facilities, e.g. no drinking water. Some noise from pipes.
Stayed 1 night in Nov 2023

4/10 Poor

Evelyn

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

varipunt

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2023

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
could have bigger toilet towells
Stayed 5 nights in Oct 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great for shopping around. Property needs maintenance and cleaning. Room was not clean. Toilet bowl bottom is brown tinted that I never seen in hotels before and finger prints were all over…. Floor has straunge holes. Wall are cracking. Etc. Not sure if it was even cleaned. No tooth blush. No tissue. No bath towels provided. Only small face towels. No hand soaps. So at the need you had to go outside and buy them all. So better pay little more money and stay other hotels around. Acoustic are bad and you can hear next door conversations. Water splash from upstairs can be heard. Also elevator noise can be heard. Will not stay again.
Stayed 1 night in Oct 2023

8/10 Good

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like my room is clean. They clean my room everyday. The area is so convenient and safe. I will come back.
Stayed 5 nights in Oct 2023

4/10 Poor

Tracy

Liked: Cleanliness
Disliked: Property conditions & facilities
Ok but not enough amenities
Stayed 1 night in Oct 2023

2/10 Terrible

Daniel

Traveled with partner
Disliked: Amenities, property conditions & facilities
Location is about all this hotel has going for it to be honest. The front desk staff didn’t seem interested at all to address any concerns we had, the maids and housekeepers were lovely! So they get all our praise! The building is very dingy and really needs a lick of paint! The bedroom, where do i start, Mini is an understatement when it comes to the room and bathroom 😅 wish there was some kind of foldable table that we could use as there was only 1 really small table to put stuff on so we had to resort to using the side of the bed! One thing I was astounded with was the fact the hotel doesn’t have bath towels!! How crazy! They only provide disposable bath towels Which don’t dry you at all! It just turns into a wet cloth. For Hong Kong this hotel is cheap so to be expected, but really not worth what you pay for is what you get. Additionally walls are extremely thin! So you can hear everything from your neighbours including toilets, talking, TVs and Sex at 3 am 😅
Stayed 8 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location at Causeway Bay
Daily housekeeping done but aircon was very cold n blowing directly. Only got paper cups, no mugs. Overall, very good for the price paid.
Stayed 1 night in Sep 2023

6/10 Okay

Hani

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

8/10 Good

Yen Neo Josephine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Stayed this mini hotel 3rd time due to it convenience location , mini but clean .only negative point is I do not like the ceiling, feel dirty due to it feature .
Stayed 2 nights in Sep 2023

6/10 Okay

Lily

Traveled with group
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Jose

Stayed 1 night in Jul 2023

10/10 Excellent

zuqi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities
Stayed 12 nights in May 2023

8/10 Good

Winston

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Better if more maintenance for in room features
Stayed 5 nights in Mar 2023

2/10 Terrible

Verified traveler

The staff rude,i just asking if they can help me t
Stayed 3 nights in Jan 2023

10/10 Excellent

Thanapol, Singapore

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and friendly service. The small room size is expected and not an issue for me. Rooms are in great conditions. Would stay again on the next short trip.
Stayed 1 night in Feb 2023

8/10 Good

Peng

Stayed 11 nights in Feb 2023

10/10 Excellent

Yee shan Sandy

Stayed 1 night in Jan 2023

6/10 Okay

Chan Chun

Good value and good location
Stayed 1 night in Jan 2023

6/10 Okay

Melanie

Disliked: Staff & service, amenities, property conditions & facilities
If you're just looking for a bed to sleep in, it does the job. No amenities or water, so bring your own. There is a vending machine in lobby for essentials like toothbrush. For some reason during my stay, the G/F door was not accessible by elevator. You can only exit and enter via staircase to get to basement for the elevator to your room. For those who are low maintenance and simply need a bed, this is good for its value. Super convenient location close enough to minibus, MTR, tram.

6/10 Okay

Chi Chun

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was a bit shock when I see the condition of the room. The location is perfect.
Stayed 1 night in Oct 2022

8/10 Good

K M Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay
Stayed 5 nights in Oct 2022

2/10 Terrible

Ti

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Terence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 20 nights in Aug 2022

2/10 Terrible

Melinda K.

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THe room has not been cleaned for so long i believe, as i found bug on the bed, and it makes my body so itchy the whole night.
Stayed 2 nights in Sep 2022

8/10 Good

Sidney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jul 2022