Ratings based on 1,127 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from 日本

空港に近く、買い物にも便利

Posted Aug 24, 2015
Pros: 無料送迎バスで10分ほどという利便の良さ。隣接しているモールの中にもコンビニがあるので、夜入りでも水や食料を安価で確保できました。(12時にはしまっちゃうみたいですが)
Cons: 施設内に24時間空いてる売店があれば、もう何もいうことなかったかも。
Location: 隣接しているモールで買い物なども楽しめますが、本当に空港近くなので利用目的はビジネス向きかもしれません。
23時着の便で香港入りしましたが、寝るだけではもったいないほどの立地と便利さ。次はお昼からゆっくり楽しみたいです。
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2015
Excellent!!!!!! Very nice. Close to train, shopping, Resturants
Comment from EPC
Aug 24, 2015 by NCGHK, EPC
Dear Guest, Thank you so much for such a wonderful score and review. I am delighted to read that you enjoyed the great location the hotel has and the facilities it provides. Daniel McKeown Resident Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2015
Ok. It is a little expensive. The facility is good. No more comments
Comment from Hotel Management
Aug 14, 2015 by NCGHK, Hotel Management
Dear Guest, Thank you for leaving a review about your recent stay. Hope to see you again soon. Daniel McKeown Resident Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京

どこに行くのも便利なロケーション

Posted Aug 10, 2015
トンチョウの駅からは歩くて5分。アウトレットやマーケットも隣接。レストランも豊富。更に香港中心部へはMRTで30分。空港までは無料シャトルが15分毎にでている。空港までは約10分。スタッフの対応も素早く、みなさん笑顔で対応、とても清潔で素晴らしいホテルであった。
4 out of 5
Recommended
for Everyone
by A verified traveler from mumbai, India

Awesome hotel, Service standards redefined.

Posted Aug 9, 2015
This trip with family to Hong Kong at Novotel was extremely relaxing. The staff is very courteous, excellent rooms, breathtaking view from our executive room and its proximity to MTR, Bust Station, and above all the Airport is a huge benefit. We loved the stay.
Comment from Hotel Management
Aug 18, 2015 by Daniel McKeown, Hotel Management
Dear Guest, I am delighted to read that you enjoyed your stay and found it extremely relaxing. We look forward to welcoming you back the next time you stay. Kind regards, Daniel McKeown Resident Manager
5 out of 5
by A verified traveler from yamaguchi. Japan

また、このホテルを泊まりたい(^∇^)。

Posted Aug 6, 2015
7歳の子供と一緒に香港に行って、ノボテルシティゲートで1泊しました。チェックインの時、子供はホテルのスタッフから、可愛いイルカぬいぐるみをもらってとても嬉しそうです。ロビーでFREE wifiを使えると助かります。コーヒーも美味しかったです。空港からホテルまで無料バスを利用する、ホテルの周り、買い物と駅があるからとても便利でした。また、香港に行ったら、このホテルを泊まりたい(^∇^)。
3 out of 5
Recommended
for Business Travelers
by A verified traveler

空港/地下鉄駅に近く、モールとつながっている。

Posted Aug 3, 2015
交通の便は良い。ホテルとしては、ビジネスホテルと考えて良いでしょうか。モールが近くにあり、買い物や外食に便利でした。
4 out of 5
by A verified traveler from Dallas, Texas

Nice hotel for short stay in Hong Kong

Posted Aug 2, 2015
It is a nice hotel that is close to the Hong Kong Airport. Their complementary shuttle bus from/to airport runs every 15 minutes. However, wifi is not free in the room, only free in the lobby.
Comment from EPC
Aug 18, 2015 by Daniel McKeown, EPC
Dear Guest, Thank you for posting a review about your recent stay. I am happy that you were able to make use of the complimentary shuttle bus the hotel provides. Thank you. Daniel McKeown Resident Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Jakarta

Hotel Terbaik di Hong Kong

Posted Jul 11, 2015
Hotel yang tepat ketika saya ingin pergi menuju disneyland dan menuju ke airport. Semua kemewahan dan kenyamanan standard Novotel memang termasuk terbaik. Sayang sekali wifi gratis hanya disediakan di lobby.
Comment from Hotel Management
Aug 25, 2015 by NCGHK, Hotel Management
Dear Guest, Thank you very much for your review and comments. Kind regards, Daniel McKeown Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Canberra Australia

Very comfortable, clean and welcomming.

Posted Jun 23, 2015
Pros: In a very good location, friendly and welcomming
Cons: The breakfast bread was dry.
Location: Very good location, lots of shopping, close to transport and cablecars.
I had a very pleasent stay. It was in a very good location, central to shopping and transport. I felt very comfortable there.
Comment from Hotel Management
Jul 3, 2015 by NCGHK, Hotel Management
Dear Helen, Thank you so much for the amazing review and comments. I am very happy that you felt comfortable and had a very pleasant stay. We look forward to welcoming you back the next time you visit. Daniel McKeown Resident Manager