Ratings based on 1,230 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel Good location

Posted Aug 31, 2015
Room is nice and clean. Tarcas bar (not sure if I spelt the name correctly) gives nice atmosphere with live pianist on a Friday night. However I was not impressed with hotel staff service (reception and bar) in terms of their attitude being cold and giving short answers for my questions.
5 out of 5
Recommended
for Everyone
by A verified traveler from 台北

CP高、離地鐵近、飲食方便多元、房間空間舒適有浴缸可提供嬰兒床

Posted Aug 19, 2015
Pros: 房間寬敞、設施舒適、服務貼心、交通方便、飲食名店小店林立
Cons: 走廊隔音略差
Location: 佐敦站5分鐘腳程,廟街,澳洲(&義順)牛奶公司,麥文記麵家、佳佳甜品,翠華餐廳,太興
非常推薦!! 尤其第一次來香港喜歡吃東西的 離佐敦地鐵站5分鐘腳程 (若搭機場快線的接駁巴士,也可以搭到隔壁街的逸東酒店) ,近廟街逛街方便且附近相當多名店小食,甜點正餐宵夜通通有,訂到的房型是Superior Room,有king size bed,還有沙發等,空間相當舒適,相比以前住的香港飯店覺得超棒的,此行帶1歲多的小孩出門,飯店免費提供舒適的嬰兒床(含被與枕),浴室也有浴缸,水量足、空調也夠冷。唯一缺點是門的隔音較差,部分旅客出門時的談笑聲,在房內都聽得到。 以前來香港好幾次都住尖沙嘴,這次覺得novetel設施舒服,附近飲食好吃,交通也便利,有機會來香港一定要再來住!!! 早知道以前就住這裡了~~ 喜歡逛Sasa的,樓下就有! 對街也有wellcome
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 9, 2015
子供が熱を出し、困っていたらマネージャーさんをはじめ、スタッフの方が親身になり助けていただきました。とても感謝します。 2部屋予約して、急遽姉が行けなくなったんですが、本人確認が出来ないとダメだと言われてしまいました。
3 out of 5
Recommended
for Everyone
by A verified traveler

Location,Location

Posted Aug 7, 2015
Pros: Location, staff were nice & helpful ( English good
Cons: Service & room upgrade ( a lot of mod cons did not work!! Hotel policy & organization a bit behind times when updating or room allocating.
Location: Next to Temple market, a few mins from MTR (Metro), basically very centrally located to Ferry & Airport terminals
The hotel is very ideal for those who wish to shop the local markets, 2 mins walk from Temple market & a metro stop (or 2) from a lot of other street market. Also centralized enough for those who want to sightsee or have business obligations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Stockholm

Posted Jul 31, 2015
Great hotel. Good location. Family friendly and excellent breakfast.
Comment from Hotel Management
Aug 4, 2015 by Irene, Hotel Management
Dear Guest, We very much appreciate your mentioning of our good location and breakfast. Looking forward to your next stay with us. Best Regards, Novotel Hong Kong Nathan Road Kowloon
5 out of 5
Recommended
for Everyone
by A verified traveler from auckland

Enjoyable

Posted Jul 30, 2015
Pros: Great facilities
Cons: All good
Location: Very central to all we needed
A great hotel for a stopover or an extended stay. Very quiet and clean. Lovely beds and pilllows
Comment from Hotel Management
Aug 4, 2015 by Irene, Hotel Management
Dear Guest, We are to happy to read that you had an enjoyable stay. Looking forward to your stay with us. Best Regards, Novotel Hong Kong Nathan Road Kowloon
4 out of 5
Recommended
for Everyone
by A verified traveler from Coimbatore

Nice hotel in heart of Hong Hong

Posted Jul 28, 2015
Pros: Location, Ambience, Cleanliness, Space ( Very Rare in many hotels in HK)
Location: Jordan is the Location.Just walk into Nathan Road for Shopping and other experiences.
Good place to stay. Very close to MTR Jordan. Walk into Nathan Road.
Comment from Hotel Management
Aug 5, 2015 by Irene, Hotel Management
Dear Coimbatore, Thank you for the kind feedback and the mentioning of our good location. Hope to have you with us soon. Best Regards, Novotel Hong Kong Nathan Road Kowloon
2 out of 5
by A verified traveler from 日本

ホテル内は清潔で安心

Posted Jul 25, 2015
佐敦駅から徒歩10分以内のホテル。 街の雰囲気は歌舞伎町の朝のような少し廃れた感じですが、 ホテルは清潔なシティホテルという感じ。 お風呂もベットも綺麗でした。 ボディソープ、シャンプー、石鹸、タオル、ドライヤーもあります。 携帯を充電できるよう、専用プラグが用意してあるのは助かりました!
5 out of 5
Recommended
for Everyone
by A verified traveler from Japan

場所よし、清潔、価格も納得

Posted Jul 24, 2015
航空券と一緒に買ったので正確な価格はわかりませんが、おそらく1.2万円程??場所もいいし、清潔だし、部屋も香港にしてはゆとりがある。接客も良かったので、香港のホテルにしてはコスパいいと思います。私の部屋は夜景は見えず路地裏に面していましが、まあそれは気にしませんでした!!
3 out of 5
by A verified traveler

Check-in is the first impression

Posted Jul 21, 2015
Pros: The bar waitress was very professional and attentive
Cons: The hotel needs an upgrade
When the junior Check-in staff put you in the wrong room and the Manager of Check-in is unfriendly and obsessed with the rules - its a bad first impression of a hotel. The concierge was unfamiliar with shopping specifics and just handed as a map of the city.
Comment from Hotel Management
Jul 28, 2015 by Irene, Hotel Management
Dear Guest, Thank you for sharing a feedback. We are very disappointed for letting you down on the room assignment part. We understand the importance of handling requests in a courteous and efficient manner and will enhance customer service training for newly joined front line concierge staff, managers and receptionists. Please be assured that this is not the usual Novotel experience. We hope the experience did not affect your impression on us and would give us another opportunity to serve you better in the near future. Best Regards, Novotel Hong Kong Nathan Road Kowloon