Ratings based on 1,679 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Macau
房間乾淨整潔Posted Aug 22, 2016
by A verified traveler
Posted Aug 21, 2016
by A verified traveler from bangkok
โนโวเทลPosted Aug 18, 2016
Pros: big room, clean, modern design, big bed and have 3 options of pillow. I really love that !!!!
Everything is very good except check in reception. They told the room was not ready to move in and let me waited about an hour. No one came to tell me when the room was ready. I had to go to counter and asked again and again. But.... the room is very good.
by A verified traveler from Japan
Novotel Aug 11-17Posted Aug 18, 2016
Pros: I liked how responsive the staff were to my needs. Every time I called down to the reception desk they would respond promptly to my needs.
Cons: The restaurant is a bit expensive and should be used only if you have no other options. The food is really good though.
Location: The location was perfect with a 711 right in front of you that was open 24/7. You can walk out of the hotel and you are in the middle of a lot.
This hotel was in a good location. Despite how busy the area was I could sleep comfortably without any distractions. The walls are a bit thin though so I may have disturbed some neighbors. The maids did really well at taking care of my room and I did not have to worry about my things being stolen or damaged. There is one maid in particular that I know by face that really took care of me but I do not know her name. She is really good and should be given a raise. I would choose this hotel again in the future.
by A verified traveler from Singapore
Nice hotel in an excellent locationPosted Aug 17, 2016
The Novotel at Nathan Road is excellently located - within reasonable walking distance to the Jordan MTR station and eateries, like Tsui Wah and the famous Australia Dairy Company (the hotel is only a 5-min walk from the MTR exit - for those who've not been to Hong Kong before, this is a real plus as hotels in Hong Kong which advertise themselves as being located at XX MTR station may sometimes be located quite far away from said XX MTR station).
by A verified traveler
Great location, close to MTRPosted Aug 16, 2016
Great location Close to MTR Very good included breakfast buffet with Western & Asian food selection Quick and easy check in Many good currency exchange shops down the street with good rates
by A verified traveler
ネイザンロード沿いで交通機関利用に便利なホテルPosted Aug 16, 2016
Cons: できれば、エスカレーターの修理をしてほしかったと思います。利用客も多く、不便でした。 後、チェックアウト時にデポジットの返却について尋ねると、「ターン、ターン」と単語のみの返事、まるで怒っているかのような不機嫌そうな返事は、残念でした。
by A verified traveler from Ko
Posted Aug 15, 2016
by A verified traveler from Canada
Good location, outstanding servicePosted Aug 15, 2016
Pros: Great service and staff, nice and modern room, very convenient and popular location
Location: Lots of shops, lots of people, very close to transit, popular tourist areas, a few blocks away from Temple Street Night Market
The hotel was easy to get to from both the airport and various parts of the city, just a very short walk from numerous bus stops and the Jordan subway station, and upon arrival we were greeted and our luggage was taken care of. The area is a popular area for tourism and shops and people in mass are buzzing until late into the night. Check in was very accommodating, and Yoko in particular was amazing in providing for our needs and great service with a great attitude, which was especially great after a delayed flight. The room was clean and well decorated, very modern and has nice amenities, and the Internet was also very reliable as far as hotels go. As well, the breakfast was enjoyable, with a good mix of western and Asian foods, though doesn't change much day to day. Overall, our stay left us with great impressions of the hotel and the city, and I would definitely recommend Novotel for other travellers.
by A verified traveler from Breda
Hotel centraal in KowloonPosted Aug 15, 2016
Pros: De ligging, vlak bij de metro. Openbaar vervoer in Hong Kong is echt geweldig. Koop een Octopus kaart en reis heel Hong Kong af.
Hotel centraal in Kowloon. Kamer echter erg klein. Zeker de badkamer eigenlijk te klein voor een hotel van deze prijs. Weliswaar een ruim aanbod van ontbijt. Echter matig in kwaliteit en eigenlijk vrij smakeloos. Hotel personeel vriendelijk maar erg afstandelijk.
Comment from Hotel Management
Aug 16, 2016 by Guest Services Manager, Hotel Management
Dear Azie reizigers Thank you for taking the time to tell us about your experience at the Novotel Hong Kong Nathan Road Kowloon. We would like to offer our sincere thanks for your review and pleased to know that you enjoyed our great location and breakfast as well. While we are sorry that our rooms and bathroom fell short of your expectations. Actually most hotels in Kowloon are compact in size but you will find that our rooms are spacious for Hong Kong standards. We hope the experience will not in any way prevent you from availing yourself of our services in the future. Yours Sincerely, Yoko Leung Guest Services Manager