Hey Martin!Thank you for your lovely review posted! We do love what we do at Ovolo and know especially during these much tougher times...guests are looking to be as comfortable and relaxed in their rooms, as possible...Glad we were able to take care of you and you found our staff to be fantastic! Appreciate the recommendation to others as well.Cheers, Kiki LiAssistant Front Office Manager

Hi Steven, Thank you for taking the review and we are glad that you had a enjoyable stay with us.We are looking forward to welcoming you in the future again.Warm regards,Kiki LIAssistant Front Office Manager

Hi Terence,Thanks for your fantastic review and thrilled you had a wonderful stay at Ovolo Central. Glad you also enjoyed our our comfortable rooms.Look forward to welcoming you back again!Warm regards, Kiki LiAssistant Front Office Manager

Hi Carol, Greetings from Ovolo Central!Great we were able to impress you with our dedication for the details and our Ovolo Signature amenities and freebies so many of our guests are so fond of. At Ovolo, we aim for creating a hospitality experience in an effortless environment and by providing cool living spaces and obviously we could fully hit the mark to you.Warm regards, Kiki LiAssistant Front Office Manager

Dear Mark,Thank you for taking the time to share your feedback about your recent stay with us. We're glad to hear that you found our location to be convenient and you enjoyed our room amenities as well as the room size. We are looking forward to welcoming you back soon in the near future!Best regards,Edgar CheeFront Office Manager

Dear Timothy, Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our hotel and found our rooms to be spacious and well-equipped. Our team takes great pride in ensuring that our guests have a comfortable and memorable stay with us.We are delighted to hear that you found our staff, especially Arthur and Felix, to be excellent. We will make sure to pass on your kind words to them. They will be thrilled to know that they made a positive impact on your stay.Once again, thank you for choosing to stay with us and for sharing your feedback. We look forward to welcoming you back to our hotel in the future.Best regards,Edgar CheeFront Office Manager

Hi Wing Sum,Thank you for sharing your feedback of your stay at Ovolo Central. I am glad you were able to enjoy our signature complimentary minibar and snacks. We appreciate your feedback on our room condition and will look for ways to improve in the future.Hope to see you again soon!Cheers,Horace SiuHotel Manager

Hi Lauren,Thank you for your excellent review for your recent stay at Ovolo Central. Our location is certainly ideal for dining with tons of restaurants and bars nearby.We hope to see you again soon!Cheers,Horace SiuHotel Manager

Dear Raymond, Thank you staying with us and for sharing your wonderful experience!We are more than happy to know that you enjoyed your stay with us. We highly appreciate your feedback, and we hope to have the pleasure of welcoming you back soon. Best regards, Ovolo Central Team

Hi Andrew,Thank you for taking your time to share your comments with us. We are glad that you found our team's service to be helpful. We sincerely apologize for the shortcomings during your stay and we will strive to improve in the future.Yours truly,Horace SiuHotel Manager

Hi Chris, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. However, I am disappointed that our team was not able to assist you with dinner suggestions as normally we are very helpful in this area. We always strive to provide an "effortless living" experience for our guests at Ovolo. Hope to see you again very soon. Sincerely, Horace Siu Operations Manager

Hi Rory, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Horace Siu Operations Manager

Dear Shiny Happy Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Horace Siu Operations Manager

Dear Shiny Happy Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Horace Siu Operations Manager

Dear PEI JOH, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Horace Siu Operations Manager

Dear Shiny Happy Guest, Thank you for taking your time to provide your feedback for us. We hope you had a wonderful stay. Best regards, Horace Siu Operations Manager

Hi Iain, Thank you for taking your time to write a review for us. I am delighted to hear you had a wonderful stay and enjoyed our modern and smart design. Our vegetarian restaurant is a must try when you are at Ovolo Central! We hope to see you again soon! Cheers Horace Siu Operations Manager

Hi Foo, Thank you for writing a review for us. I am glad you enjoyed our great location with plenty of restaurants and shopping options nearby. We hope to see you again! Best regards, Horace Siu Operations Manager

Hi there, Thank you for taking your time to write a review for us. I am delighted to hear you had an enjoyable your stay and indulged yourself with our free jelly beans at the lobby. Ovolo Central brings an effortless living style and makes everything easy for our guests. We hope to see you again soon! Cheers, Horace Siu Operations Manager

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Horace Siu Operations Manager

Dear Guest, Thank you for taking the time to share your feedback. I am delighted to hear that you had an enjoyable stay with us and was able to make use of our complimentary gym pass for our guests. We hope to welcome you back to our hotel very soon! Sincerely, Horace Siu Operations Manager

Dear Happy Shiny Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Horace Siu Operations Manager

Dear Yvette, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Horace Siu Operations Manager

Dear Happy Shiny Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Horace Siu Operations Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Horace Siu Operations Manager

Dear Maria, Thank you for the great review of us! We are glad that you enjoyed your stay found all the small all the small details from Ovolo that made you feel special, :) Hope to see you again very soon. Sincerely, Horace Siu Operations Manager

Dear Sir/Madame, Thank you for writing a great review for us. I am delighted to hear you enjoyed our Ovolo stay service from our team and the convenient location of Ovolo Central. We hope to see you again soon! Best regards, Horace Siu Operations Manager

Dear Happy Shiny Guest, Thank you for taking your time to provide your review of your stay at Ovolo Central. We hope to see you again soon! Best regards, Horace Siu Operations Manager

Dear Happy Shiny Guest, Thank you for taking your time to provide your review of your stay at Ovolo Central. We hope to see you again soon! Best regards, Horace Siu Operations Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay along with our newly renovated lobby and restaurant, VEDA! We hope to see you again very soon. Sincerely, Horace Siu Operations Manager

Dear Guest, Thank you for taking your time to provide your review of your stay at Ovolo Central. I apologize that your experience with us was not up to your expectations. We hope to have a chance to gain back your trust with another stay in the future. Best regards, Horace Siu Operations Manager

Dear Mr. Connor, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I sincerely apologize for the original room condition and improvement works will be applied to meet our guest expectations. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Horace Siu Operations Manager

Dear Shiny Happy Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and the convenient location of Ovolo Central. I am delighted you also had a change to try our vegetarian restaurant, VEDA during your stay. We hope to see you again very soon. Sincerely, Horace Siu Operations Manager

Dear Joyce, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and convenient location. I am thrilled you also enjoyed our newly opened Vegetarian restaurant, VEDA. hope to see you again very soon. Sincerely, Horace Siu Operations Manager

Dear Mark, Thank you for the great review of our hotel! I am delighted to hear that you enjoyed your stay and found our location to be very convenient. We hope to see you again in your next visit to Hong Kong! Best regards, Horace Siu Operations Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Horace Siu Operations Manager