Ratings based on 2,195 Verified Reviews

3.9 out of 5
88% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and interesting place.

Posted May 19, 2017
Pros: Not at a very crowded place.
Location: Tai Wo Hau MTR station nearby... also an airport bus A31 infront of hotel. Kuai Fong MTR have shopping, just 2 stations away.
I like the king size bed and bathroom. This is the best hotel in this area. Tai Wo Hau MTR station nearby... also an airport bus A31 infront of hotel. Kuai Fong MTR have shopping, just 2 stations away.
Comment from Hotel Management
May 22, 2017 by Vicky, Hotel Management
Thank you for staying with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted May 19, 2017
Nice clean hotel with easy access to great convenience i.e. Supermarket/eateries.
Comment from Hotel Management
May 22, 2017 by Vicky, Hotel Management
Thank you for staying with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted May 15, 2017
Pros: - location
Hotel situated above a shopping mall, which is very conveinent. The airport express bus stops just outside the shopping mall. Staff are very friendly and polite. Gym facilities good and lots of activities in the leisure room as well.
Comment from Hotel Management
May 16, 2017 by Vicky, Hotel Management
Thank you for staying with us!
3 out of 5
by A verified traveler

Require deposit

Posted May 9, 2017
When booking, deposit is needed for staying during the lst week the year. When I checked in April, the receptionist demanded $600 deposit with arrogance.
Comment from Hotel Management
May 11, 2017 by Vicky, Hotel Management
Many thanks for your valuable comment, that’s really remind us our insufficient in our work and training, give us chance to improve it and the chance to serve you better in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Near to mtr

Posted Apr 26, 2017
Pros: Within walking distance to mtr and local delicacies within reach in the area.
Cons: The concierge seems a little impatient when inquired about the bus to airport.
Location: There are a couple of shopping centers within walking distance, and there is a shopping mall in the hotel. There is a market near the hotel.
Received upgrade of room. The hotel is within walking distance to 2 mtr (Tsuen Wan & Tai Wo Hou), takes about 10 to 15 minutes to reach either mtr. Interesting eateries in the area.
Comment from Hotel Management
Apr 28, 2017 by Vicky, Hotel Management
Thank you for staying with us!
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Posted Apr 16, 2017
Very appreciate how they provide a cell phone for guests to use outside the hotel. That's very considerate for foreign travellers! I would come back again!
Comment from Hotel Management
Apr 18, 2017 by Vicky, Hotel Management
Thank you for staying with us!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2017
Friendly staffs and good locations . Room cleanliness could be improved.
Comment from Hotel Management
Apr 18, 2017 by Vicky, Hotel Management
Many thanks for your valuable comment you put in expedia.com, that’s really remind us our insufficient in our work and training, give us chance to improve it and the chance to serve you better in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Good, well located Hotel

Posted Mar 5, 2017
Excellent staff with great daily room perpetration. Stayed twelve nights and could not fault this Hotel. Well located for my visit and good value.
Comment from Hotel Management
Apr 18, 2017 by Vicky, Hotel Management
Thank you for staying with us!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Quiet yet convenient

Posted Mar 3, 2017
Pros: Overall environment
Location: Good shopping if not into branded items - value for money
Suits my purpose, nice hotel, though a few staff needs improved customer service enhancement
Comment from Hotel Management
Apr 18, 2017 by Vicky, Hotel Management
Many thanks for your valuable comment you put in Expedia, that’s really remind us our insufficient in our work and training, give us chance to improve it and the chance to serve you better in the near future.
5 out of 5
by Noor

Posted Feb 27, 2017 on Hotels
Comment from Hotel Management
Apr 18, 2017
Thank you for staying with us!