Ratings based on 4,089 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from 日本

空港直結の快適ホテル

Posted Aug 11, 2016
Pros: 立地
Cons: 特になし
Location: ホテル周辺には飲食店は無く,ダウンタウンまで出ないと香港らしい店には行けません。
第1ターミナルから雨に濡れずに5分で行ける立地が最大の魅力。 室内は鏡が効果的に使われ、実際以上に広さを感じます。
2 out of 5
by A verified traveler from Vancouver, Canada

Close to airport

Posted Aug 11, 2016
Cons: Communication, understanding of what the customer is requesting, smoking or non smoking.
i have specifically stated a non smoking room for my family, but when you step in the room, the first smell you can have is a very strong odor of cigarette smoke. But above all that the washrooms are clean,and it is very tidy and to all tourists you may have to call the front desk for a charging adapter because they have different outlets here. I explain it to the cleaning lady about the smell, but does not speak English, its a high end hotel with a worldwide customer.
Comment from Hotel Management
Aug 18, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your recent experience with us. We sincerely apologize for any inconvenience you may have encountered with the odors in your room during your recent stay. Rest assured that we have taken the necessary action to rectify the smell problem, and that we will continue to place utmost priority on training and developing our associates to ensure that they are always able to deliver to the satisfaction of our guests. We thank you for your comments and suggestions as they are indeed beneficial in supporting our improvement efforts. With warm regards from Asia's Most Exciting City! John Girard General Manager
2 out of 5
by A verified traveler

Closest to airport but facilities are old

Posted Aug 10, 2016
Location is convenient. But room facilities is quite old. You can find historical marks anywhere in the room,especially the washroom,
Comment from Hotel Management
Aug 18, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your recent experience with us. We're delighted to hear that you have enjoyed our hotel location and guestroom accommodation. We thank you for your kind words and we look forward to serving you in the near future. With warm regards from Asia's Most Exciting City! John Girard General Manager
4 out of 5
by A verified traveler from San Diego, CA

Good location next to the airport

Posted Aug 10, 2016
Stayed one night in the family room for next day's flight. Room is clean and has two queen size beds for our family of four. Quiet and we discover there are also two swimming pools with good size. But we didn't have time to explore.
Comment from Hotel Management
Aug 18, 2016 by rah.fcsec@regalhotel.com, Hotel Management
Thank you for taking the time to share your recent experience with us. We're delighted to hear that you have enjoyed our guestroom accommodation and hotel facilities. We thank you for your kind words and we look forward to serve you in the near future. With warm regards from Asia's Most Exciting City! John Girard General Manager
3 out of 5
by A verified traveler from Mexico

practico para conexiones

Posted Aug 6, 2016
Al estar dentro del aeropuerto es ideal para conexiones pero lejano de la cuidad. El personal bien e instalaciones pero la habitación olía mucho a cigarro. Un poco caro
4 out of 5
by A verified traveler

Very convenience

Posted Aug 5, 2016
Inside of Hong Kong international airport, very convenience, nice food, easy shopping, nice room.
Comment from Hotel Management
Aug 8, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your recent experience with us. We're delighted to hear that you have enjoyed our hotel location and guestroom accommodation. We thank you for your kind words and we look forward to having the opportunity to serve you in the near future. With warm regards from Asia's Most Exciting City! John Girard General Manager
4 out of 5
by A verified traveler from KOREA

공항 바로 옆에 있는 최고의 장점

Posted Aug 4, 2016
Pros: 직원들의 친절한 안내 / 공항에서 바로 연결되는 호텔 / 아시아월드 엑스포 걸어서 15분 거리내 위치. / 시원한 호텔 내부/ 넓은 호텔 방 /
Cons: 콘센트가 침대 근처에 있었으면 좋겠다..
Location: 공항 내 MTR 이 있어 편하게 이동 했고, 호텔까지 연결 되는게 최고로 좋았다. 짐 때문에 무거워 하지 않아도 됨.
일단 아시아 월드 엑스포 에 근접 하게 있고, 홍콩 처음 가본 사람 한테 공항과 바로 연결 되는 호텔 이란 점이 최고로 맘에 들었습니다. 그리고 무엇보다 ㅋㅋ 너무 시원해서 춥기 까지했어요... ㅋㅋㅋ 시설도 깔끔하고 , 직원 분들도 친절했습니다. 뭣보다 비행기 소리 혹시라도 날까 걱정했는데 ㅋㅋㅋ 완벽 방음 bb 최고 .. 다음에 또 일정 때문에 홍콩을 간다면 무조건 이 호텔로 갈겁니다. 너무 편하고 좋았어요 !
4 out of 5
by A verified traveler

きれいなホテル

Posted Aug 2, 2016
スタッフみな親切です。 部屋がとても綺麗です。 海が見える。素敵です。 本当に良い体験でした。 ありがとうございました!
4 out of 5
by A verified traveler from 日本

空港に近いお洒落なホテル

Posted Jul 31, 2016
空港から近くすぐに見つけることができるので、地下鉄やバスの利用に自信がない方にオススメです。100万ドルの夜景が見れないのが心残り。
5 out of 5
by A verified traveler from Macau

靠近機場

Posted Jul 31, 2016
酒店不算新,但十分整潔。通過一條隧道直達機場,方便,快捷。前台服務尊業。總括來說是一間值得推介的酒店!