Indoor pool, outdoor pool, pool umbrellas, lifeguards on site

Reviews of Regal Airport Hotel

5 out of 5
Regal Airport Hotel
9 Cheong Tat Road, Chek Lap Kok

Reviews

8.0

Very Good

Rating 10 - Excellent. 440 out of 1025 reviews" "
Rating 8 - Good. 317 out of 1025 reviews" "
Rating 6 - Okay. 126 out of 1025 reviews" "
Rating 4 - Poor. 78 out of 1025 reviews" "
Rating 2 - Terrible. 64 out of 1025 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to airport
Stayed 1 night in Mar 2024

8/10 Good

Robby, Guthrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a solid airport hotel. While a bit dated in decor, it has everything you need for a stay at the airport. The rooms are also free of a lot of radiant light so it’s much darker than a lot of other hotel rooms. I appreciate that. They also have plugs for phones and laptops.
Stayed 1 night in Mar 2024

10/10 Excellent

Paitoon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convenient from and to the HKG Airport.
Stayed 1 night in Mar 2024

4/10 Poor

margarita, Hercules

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk / check in 2 personnel’s unfriendly and not helpful
Stayed 2 nights in Mar 2024

10/10 Excellent

William, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Kar Yi Joyce, Richmond Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel is connected to the hotel so very convenient for layovers and stays and is roughly a 5 minutes walk from the main terminal hall. The hotel is a bit on the older size so some stuff are a bit rundown but overall a good hotel.
Stayed 1 night in Mar 2024

6/10 Okay

Alicia

Traveled with partner
Disliked: Amenities, property conditions & facilities
Hotel is old. Can get a nicer hotel for this price. Overpriced coz it’s near hotel. Bed is not comfortable. Room looks old and sad.
Stayed 1 night in Mar 2024

8/10 Good

Zhiqiang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for overnight transfer travelers. Staff are very friendly and helpful.
Stayed 1 night in Mar 2024

6/10 Okay

Belinda

Liked: Cleanliness, staff & service
This hotel is super convenient if you have a long layover. We got in at 11 at night and had a flight out at nine in the morning. We could just walk for five minutes to get to the hotel and it was so easy. However, the hotel is starting to get outdated. It didn’t have any plug-ins for electronic devices. We had to borrow a plug from the front desk. At least they had one. generally speaking, our stay was fine.
Stayed 1 night in Mar 2024

8/10 Good

Su Ying, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Cleve

Right at airport
Stayed 1 night in Mar 2024

4/10 Poor

Jie Yi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is a bit sloppy, especially the bathroom in the room. The bathtub drains very slowly, and it feels like soaking your feet after taking a bath. The edge of the sink is moldy, and you can clearly see that the corners are black. The toilet needs to be flushed twice to flush away the paper towels. The room is quite large, but the carpet is very sloppy. The lobby staff is polite. But it is indeed very close to the airport, and it only takes 5 minutes to walk to the airport lobby. It is indeed very convenient if you have an early flight the next day. But it doesn't feel like a 5-star hotel at all
Stayed 1 night in Feb 2024

10/10 Excellent

David, Minocqua

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Mar 2024

10/10 Excellent

YUNTAO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2024

10/10 Excellent

Morgan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay between flights in and out of HKG.
Stayed 1 night in Mar 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Near airport
Stayed 1 night in Mar 2024

8/10 Good

De Qiang

Liked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Archie, Edmonton

Stayed 1 night in Mar 2024

8/10 Good

James Ted

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Convenient as we stay only for one night. We have an early flight the next day.
Stayed 1 night in Mar 2024

8/10 Good

Heer

Stayed 4 nights in Feb 2024

4/10 Poor

Sui

Stayed 1 night in Feb 2024

8/10 Good

Ana Merced

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Mar 2024

8/10 Good

leslie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except the bathroom shower don’t like the halfway glass
Stayed 1 night in Feb 2024

6/10 Okay

eric

Traveled with family and small children
Disliked: Property conditions & facilities
Right at the airport (land side) so you do have you go through immigration. Still super convenient if you have a spend a night for an early departure. The hotel room is a bit outdated and needs tlc.
Stayed 1 night in Mar 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
In the airport - convenient. Room clean and comfortable. Quiet
Stayed 2 nights in Feb 2024

8/10 Good

Michael

Stayed 1 night in Feb 2024

10/10 Excellent

Kirk, Mill Creek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the airport.
Stayed 1 night in Feb 2024

6/10 Okay

Tianyi Chen

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The facilities are old, please don’t hold your expectations, it’s very basic and average, not up to a 5-star rating at all. However, location and service-wise, it is very good. The room is very well sound-proofed so that you don’t get disturbed by the planes. Overall, it is a very convenient option if you are only looking to stay 1 night.
Stayed 1 night in Feb 2024

6/10 Okay

Boris, North Saanich

Liked: Cleanliness, staff & service
The bathroom had three dispensers: one for shower gel, one for shampoo and one for conditioner. All were empty. This was disappointing although the location of the hotel was perfect.
Stayed 1 night in Feb 2024

8/10 Good

Ray, Chatham

Liked: Cleanliness, staff & service, amenities
The airco in the room did not work properly and it hot. They switched me to another room where it was working fine. WiFi was so so. Not a very strong signal. Staff was excellent and so was breakfast! Easy walk from the arrivals area.
Stayed 1 night in Feb 2024

10/10 Excellent

ESTERZARA, PUYALLUP

Stayed 1 night in Feb 2024

8/10 Good

GUO EN

Stayed 1 night in Feb 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm so glad we stayed here on our overnight layover in HKG. It's so convenient for the airport - but not, not so much for the city itsel, although since there's a lot to do at the airport, it wouldn't matter much unless your really want to go into the city. The hotel itself is very nice. Nice and clean rooms, great staff - they let us check in about 30 minutes early, and they provided me with an adapter for the outlet, which I forgot was different. Overall, an excellent experience. Will definitely stay there again - even if the trip is longer than overnight.
Stayed 1 night in Feb 2024

6/10 Okay

Ovidiu

Traveled with partner
Disliked: Amenities, property conditions & facilities
Convenient location at airport, walking distance from arrivals and departures. Hotel is run down and requires upgrade, not a 4 star establisment. Definitelly not worth the money chnarged per night. My flight was cancelled and I arrived 2 days later at the hotel. xpedia managed to recover partial chartge of 1 night . Hotel refused complete to reimburse the second night.
Stayed 2 nights in Feb 2024

6/10 Okay

Yue Kit

Traveled with partner
Disliked: Cleanliness, amenities
Not clean
Stayed 1 night in Feb 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Just a one night stay.
Stayed 1 night in Feb 2024

8/10 Good

Stuart, Hickory

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly connected to Hong Kong airport terminal - a 5 minute walk. Excellent gym and spa facility.
Stayed 1 night in Feb 2024

10/10 Excellent

Shahriar

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a convenient place.
Stayed 1 night in Feb 2024

10/10 Excellent

Shahriar

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and location is very convenient.
Stayed 1 night in Feb 2024

10/10 Excellent

Laura, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right inside the airport. Very convenient for short stays.
Stayed 1 night in Feb 2024

6/10 Okay

Ruth

Liked: Amenities, property conditions & facilities
The room was very air tight and hence no noise. However, the room did not smell clean. It was quite musty smelling and for people who are allergic to mould this was not pleasant at all. The location is extremely convenient but the rooms need improvement.
Stayed 1 night in Feb 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay for short layovers
Stayed 1 night in Feb 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport location is very convenient for overnight layovers. You don't have to leave the airport. The room and bathroom is clean. We booked two twin beds and it was spacious for two people.
Stayed 1 night in Feb 2024

10/10 Excellent

leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower needed updated but over all stay was great and very convenient for us it’s right by the airport
Stayed 1 night in Feb 2024

10/10 Excellent

Huangen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to get to the hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Min

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice!
Stayed 1 night in Jan 2024

4/10 Poor

SHASHA

So old and no additional blanket. Noisy
Stayed 1 night in Jan 2024

8/10 Good

Shek Choy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
On reception no bell boy service. Staff there unwilling to deliver baggages to room. On the contrary the guy accompanied us to the room but I needed to carry luggage ourselves.
Stayed 1 night in Jan 2024

6/10 Okay

Maria

Liked: Property conditions & facilities
The property was conveniently located inside the airport. So it saved us time. Check-in and check out was quick. I just didn’t like that the room was bare.i had to request for a lotion. But they do provide it. They also provided an adapter but max of 1. The housekeeping department was not very charming, like they were in a rush to just get your orders or request and get on with it. No effort of being nicer.
Stayed 1 night in Jan 2024