Ratings based on 550 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

部屋からの眺め、朝食レストランは非常に良かったです。

Posted Jan 29, 2016
中華のレストランはスタッフの日本語対応、メニューへの対応は最悪です。 非常に寒かったのて、値段の割には 味もいまいちでした。
Comment from Hotel Management
Feb 3, 2016 by Renaissance Harbour View Hotel, Hotel Management
Dear Guest We are glad that you enjoyed the fabulous Harbour view and the great breakfast. Your comments regarding the quality of food and pricing have been shared with our Director of Beverage & Food and Executive Chef – Chinese Cuisine for further improvement. Please accept our apologies for any unpleasant experience caused. We hope otherwise you had a great stay overall. Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Geneva, Switzerland

Magnificent Hotel

Posted Jan 13, 2016
Pros: Mentioned into my experience comment
Cons: Nothing
Location: Mentioned into my experience comment
My family and I staid 3 nights end of December on our way to Australia. We were so happy with our experience, we decided hence to book a room on our way back. The Hotel is very well located and has all services that we require. We booked rooms on the executive floor with access to a private lounge with a special and good service. The swimming pool is very large and beautiful with water at 28 degrees. Staff is very efficient and devoted to provide an excellent service.
Comment from Hotel Management
Jan 15, 2016 by Renaissance Harbour View Hotel, Hotel Management
Dear Greg It is our pleasure serving you and your family. We look forward to welcoming you and your family again in the near future. Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from michigan

Amazing staffs and view

Posted Jan 7, 2016
Since I am a Marriott reward member, I got an upgraded to a higher floor with a spectacular view of the Victoria harbour. The hotel front desk manager did a wonderful job to greet us and help me to nail the perfect room for my stay over Christmas. I have no complaints for my three days stay. The gym has everything I need. All of my laundries were nicely folded. Even the hotel is about 15 minutes away from the subway, I still would recommend to my friends.
Comment from Hotel Management
Jan 12, 2016 by Renaissance Harbour View Hotel, Hotel Management
Dear stephen It is great to hear you had an enjoyable three days stay with us. We look forward to welcoming you again. Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth

Room with a view

Posted Jan 5, 2016
Pros: Harbour view room a must. Very accommodating.
Cons: Yes, bathroom door.
Just beautiful, great location catch a ferry to Kowloon easy, mtr to where ever and when ever. Lots of local eateries, food on the go.
Comment from Hotel Management
Jan 7, 2016 by Renaissance Harbour View Hotel, Hotel Management
Dear Anetski We are glad that you enjoyed your stay overall. Meanwhile, we have also marked down your comment regarding the bathroom door for our future renovation and design consideration. Please accept our apologies for any unpleasant experience caused. We hope otherwise you had a pleasant time with us. Sincerely Hans Loontiens General Manager
4 out of 5
Recommended
for Families
by A verified traveler from UK

From a Family View Point

Posted Jan 4, 2016
Pros: Its location
Cons: I think that the bar prices were much to high
Location: The MTR Station is quite close, about a 10 min's walk the Ferry to Kowloow about the same distance. There are some nice resturants close by and a 7-11
We were a couple with an 8 Year Old Daughter. There was some confusion when we arrived as there was not any single bed for our daughter to sleep in despite requesting this on our booking and was informed that all the single beds were used up and we were told that one wasn't available for her. Fortunately, they managed to locate a single bed some time after our arrival and this was delivered to our room. The hotel is well located for the Ferry to Kowloon a matter of a few min's walk. The drinks at the bar were very expensive, I ordered 2 Small cans of beer and tin of Cola and it was 400 HKD (£36.00.) The rooms were very nice but quite small with an extra bed in it and we had a Harbour View, There was construction going which was visible from our room which was a shame although it was quite interesting to watch the construction of the new Station and Harbour front taking place. The Staff were lovely and very helpful. I would recommend this Hotel, and it is well located.
Comment from Hotel Management
Jan 8, 2016 by Renaissance Harbour View Hotel, Hotel Management
Dear Richard We regret to learn about the inconvenience caused upon your arrival and glad that it was resolved. Your kind understanding about our standard room size is greatly appreciated. We have also shared your comment regarding Lobby Lounge pricing with our Director of Beverage and Food for reviewing. We hope you and your family had a pleasant stay with us otherwise. Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Taiwan

海景非常棒!服務態度很好,貼心安排,完美體驗!

Posted Jan 2, 2016
Pros: 房內景觀、服務態度、貼心安排
Cons: 房內缺少刮鬍刀。
Location: 飯店緊鄰天星小輪灣仔碼頭3分鐘、離灣仔地鐵站走路5-8分鐘。灣仔地鐵附近有兩個米其林餐廳1.甘牌燒鵝2.再興燒臘
12/30~1/1跟親愛的第一次入住萬麗,出發前幾周e-mail往來告知元旦是我親愛的生日,很貼心的為我親愛的安排驚喜,出乎意料的紅酒與蛋糕! 交通方便,雖然地鐵還有一小段路,但也不算遠,大約五分鐘;離灣仔碼頭約三分鐘。附近的空氣不是很好,可能是因為附近都是施工地的關係,但這並不影響我對飯店的評價。室內衛浴我們住到的是沒有浴缸的,但整體房內設計裝潢非常舒適,不會有老舊的問題(似乎是飯店陸續整修中,我們住到的應該是整修完成的,感謝飯店員工的安排。) 飯店員工服務態度很棒、很親切,check-in並沒有花太多的時間即可進入房間,不需要硬性等到規定時間才能進房,中英文皆可以溝通。來往的賓客歐美客群為主,跨年氣氛很濃厚,派對感覺起來是很棒的!而房間景色非常好、非常棒!入住的海景客房位於29樓,可以完整地看到九龍、景致非常令人印象深刻,原本以為跨年煙火應該不會太好(因為沒有查到任何人在此飯店跨年看煙火的經驗),但卻意外非常完美的看到維港的跨年煙火!!視野景觀真的非常棒!!連風向都是完美的吹往九龍的方向,Renaissance讓我們一起過了一個非常難忘的夜晚,有著紅酒蛋糕與完美的煙火相伴,真的完全值得。海景滿分、服務滿分、地點小缺陷但也是很棒了!! 飯店游泳池可惜沒有體驗到,有機會回來住宿一定會體驗泳池的部分。 前一次造訪香港入住The Icon唯港薈的感覺相較之下遜色萬麗很多,這次感覺非常棒!
Comment from Hotel Management
Jan 5, 2016 by Renaissance Harbour View Hotel, Hotel Management
Dear Sherry We are delighted that you enjoyed the New Year’s Eve fireworks and the great hotel service. Please note that shaver is available upon request. Look forward to welcoming you again. Sincerely Hans Loontiens General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from japan

交通便利 夜景綺麗

Posted Dec 31, 2015
清掃後に髪の毛が落ちていたり、清掃が少しいきたりてない感じがしました。 ホテルの場所は船乗り場や地下鉄駅に近く、とても便利でした。 また、まどからの夜景もとても綺麗でした。
Comment from Hotel Management
Jan 5, 2016 by Renaissance Harbour View Hotel, Hotel Management
Dear misa Thank you for your comment on the guestroom cleanliness. We have reinforced quality training for the Housekeeping Team. Please accept our apologies for any unpleasant experience caused. We hope otherwise you had a great stay with us. Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Families
by A verified traveler from München

5 Sterne mitten im Zentrum

Posted Dec 31, 2015
Pros: schnelle Reaktion auf alles was so passiert
Location: mitten im Zentrum, alles in der Nähe
im grossen und ganzen alles sehr gut. Zimmer mit Kind sehr knapp bemessen
Comment from Hotel Management
Jan 5, 2016 by Renaissance Harbour View Hotel, Hotel Management
Dear Guest Your kind understanding about our standard room size is greatly appreciated. We hope you had a great stay with us otherwise. Sincerely Hans Loontiens General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2015
needs bigger beds for price. Of our room i think they could of done a better job to provide for 3 paxs in room then 2 bed 's twin's.
Comment from Hotel Management
Dec 31, 2015 by Renaissance Harbour View Hotel, Hotel Management
Dear Guest Please note that third person’s extra rollaway bed is available upon request. We regret that this was not arranged for you. We hope otherwise you had a pleasant stay overall. Sincerely Hans Loontiens General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Kobe JAPAN

旅慣れた人の宿

Posted Dec 27, 2015
Pros: シャワーだけ・・・・日本人客の利用者は当然少ない。私などはそれを好む。
Cons: ベスト
Location: 公共交通機関には遠い。
現在ホテル前が工事中で、景色が悪い。ConventionCenterに隣接していて、クリスマスシーズンは催事があって少し雑然とする。朝食Cafe のビュッフェは種類も豊富で出色。
Comment from Hotel Management
Dec 30, 2015 by Renaissance Harbour View Hotel, Hotel Management
Dear Karu We regret to learn that you were inconvenienced by the nearby roadwork and hope that it did not affect your enjoyment at our hotel. We are delighted that you had a great experience at our Cafe Renaissance. Please also note that we have guestrooms equip with bathtub available. We look forward to welcoming you again in the near future. Sincerely Hans Loontiens General Manager