Ratings based on 231 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from LA, CA

awesome place to stay

Posted Jan 15, 2017
I had an amazing stay at Renaissance hotel. Everything was so perfect!!! Will definitely book this place again.
Comment from Hotel Management
Jan 17, 2017 by Renaissance Harbour View Hotel Hong Kong, Hotel Management
Dear Amy Pleased to learn that you had a perfect stay with us. Look forward to welcoming you back again soon. Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 20, 2016
Excellent all round. Only one *small* issue... and it is small... but the toilet door was made of clear glass, which some people might find uncomfortable.
Comment from Hotel Management
Dec 22, 2016 by Renaissance Harbour View Hotel Hong Kong, Hotel Management
Dear Guest Your kind understanding about our standard room size is greatly appreciated. We also have other room design available for guest to select from. Look forward to serving you again. Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

great location great harbour view great house keep

Posted Dec 19, 2016
Pros: .
Cons: .
Location: .
Exceeded my expectations Will certainly return Walking distance to lots of activities Staff were fabulous
Comment from Hotel Management
Dec 21, 2016 by Renaissance Harbour View Hotel Hong Kong, Hotel Management
Dear Guest We are delighted to learn that you enjoyed all hotel aspects. Look forward to serving you again. Sincerely Hans Loontiens General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

it's very nice experience to stay at this place

Posted Dec 18, 2016
You can easily to take the public transit from outside, it's very convenient for travelers.
Comment from Hotel Management
Dec 21, 2016 by Renaissance Harbour View Hotel Hong Kong, Hotel Management
Dear Guest Your kind word about our great location is highly appreciated. Look forward to your revisit. Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

No Issues

Posted Dec 17, 2016
Pros: Room cleanliness, view, pool, staff.
Cons: taxi rank sometimes slow to move.
Excellent and well maintained facility. I spent a week here in December in perfect climate and excellent condition, of the hotel.
Comment from Hotel Management
Dec 20, 2016 by Renaissance Harbour View Hotel Hong Kong, Hotel Management
Dear Guest We are glad to learn that you had a pleasant stay overall and sorry about the waiting time for a taxi during peak hours. Look forward to serve you again. Sincerely Hans Loontiens General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo, Japan

The neibourhood is under construction

Posted Dec 13, 2016
It would have been a nicer place to stay if the noisy construction around the Convention Center wasn't there. The Dynasty restaurant was a major disappointment, failing to serve us their main speciality.. Getting on a taxi is also a nightmare, since no taxis will bother to come to a hotel in the middle of public works area..
Comment from Hotel Management
Dec 14, 2016 by Renaissance Harbour View Hotel Hong Kong, Hotel Management
Dear Jimmy We are sorry about the waiting time for a taxi during peak hours and inconvenience caused due to the roadwork. As popular items may run out due to unexpected high demand at our Dynasty Restaurant, may we suggest you to reserve in advance. Look forward to serving you better in the near future. Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Asia

Best service in Hong Kong

Posted Dec 13, 2016
Pros: staff
Cons: room size could be bigger
Location: best location
Great location, excellent restaurants, fantastic service
Comment from Hotel Management
Dec 14, 2016 by Renaissance Harbour View Hotel Hong Kong, Hotel Management
Dear Biz traveller Your kind understanding about our room size is greatly appreciated. We are glad to learn that you had a perfect stay with us and look forward to your return. Sincerely Hans Loontiens General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Good Location and Great View.

Posted Dec 2, 2016
Pros: The view.
Cons: Room smelled of smoke.
Stayed at Renaissance Harbourview for two nights in November. We paid a little extra for a harbour view room and were not disappointed. Spectacular views of Victoria Harbour and the Kowloon skyline. The location is great, a short walk from shopping/restaurants and right next to the the star ferry terminal. My biggest complaint was that the room smelled strongly of cigarette smoke, despite the hotel's "smoke-free policy".
Comment from Hotel Management
Dec 5, 2016 by Renaissance Harbour View Hotel Hong Kong, Hotel Management
Dear Andrew We are sorry to learn about the room odor. Quality training has been reinforced to the Housekeeping Team. Please accept our apologies for any unpleasant experience caused. We hope otherwise you enjoyed the spectacular Harbour view. Look forward to serving you better in the near future. Sincerely Hans Loontiens General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler from US

very nice hotel close to fair

Posted Oct 31, 2016
Pros: clean ,safe ,close to fair
Cons: bathtub
Location: fair
it was great hotel there is no bathtub only con is that other than that everything was great after my complain about bathtub they gave me free bottle of wine and cheese platter. Thank you very much for that.
Comment from Hotel Management
Nov 1, 2016 by Renaissance Harbour View Hotel Hong Kong, Hotel Management
Dear Gorkem We regret to learn that your assigned room was not equipped with bathtub. Kindly be informed that our guest rooms have bathtub or shower options to meet guests’ needs. We hope otherwise you had a comfortable stay overall. Sincerely Hans Loontiens General Manager
2 out of 5
by A verified traveler

very dissapointing and dirty

Posted Oct 10, 2016
Pros: the gym facilities were very good with a good view over the harbour. it is a good location for business meetings.
Cons: the hotel was not very clean. i arrived late and night to a room that smelt very bad and had unclean sheets.
Location: a lot of construction nearby
Comment from Hotel Management
Oct 11, 2016 by Renaissance Harbour View Hotel Hong Kong, Hotel Management
Dear Guest We are sorry to learn about the guest room’s cleanliness and the inconvenience caused due to the roadworks nearby. Quality training has been reinforced for the Housekeeping Team. Please accept our apologies for any unpleasant experience caused. We hope otherwise you enjoyed your stay and look forward to serving you better in the near future. Sincerely Hans Loontiens General Manager