Ratings based on 1,129 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Feb 18, 2017
Was moved twice because of poor hotel room conditions. Tried to pass lower level room on moving me. Didn't honor hotel status because of booking through Expedia. Not great experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2017
Close to shopping and many great restaurants outside of the hotel. Hotel restaurants pricey but good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ca

Great location

Posted Feb 11, 2017
Clean, efficient and well-located. Staff were approachable. The building site next door ensured that guests were awoken by pile drivers at 7 am daily - not the hotel's fault but something to consider. Restaurants and room service were good (restaurant charges could not be billed to the room in all cases). Good use of technology with the provision of a customized mobile phone that was usefully pre-loaded with guide information.
4 out of 5
Recommended
for Everyone
by A verified traveler

Location is excellent

Posted Feb 1, 2017
expected to have annupgrade to lounge but staff not so frienfly and accommodating
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Good Location

Posted Jan 2, 2017
Pros: Clean and comfortable
Always stay at this hotel when visiting Hong Kong. Good location and the hotel is efficiently run with very friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2016
Awesome! The rooms were clean and very accessible.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very conveniently located for shopping.

Posted Dec 20, 2016
Pros: Convenience and good service
Cons: Nil
Location: Very convenience.
Satisfying and could be better if the room is bigger. Also, did not give seaview facing rrooms although we have opted for them.
3 out of 5
by A verified traveler

Great Location beside Peninsular at TST

Posted Dec 14, 2016
Pros: the location and the fact that ut has a proper drop off area for cars. a rarity in HK hotels
Cons: well the whole building could be refurbished with modern rooms and facilities
Location: at the heart of Tsim Sha Tui. a good shopping are but filled with south asian migrants touts and that is rather disappointing. cheapen the whole area
A grand old 5 star hotel that have seen better times. Good location, good branding but very dated,
5 out of 5
Recommended
for Everyone
by A verified traveler

Overlooking the Harbour- great view from room

Posted Dec 3, 2016
Great staff and hotel. Also great restaurants with fantastic views in hotel. Highly recommended. My only complaint was very small sink area in bathroom.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Dec 1, 2016
Great location and very comfortable! Would highly recommend to anyone visiting Hong Kong!