Ratings based on 1,162 Verified Reviews

3.8 out of 5
84% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Good location

Posted Apr 14, 2017
Excellent location good standard of comfort and service
4 out of 5
by Siu Ki Gary

Hotel Stay Review

Posted Mar 23, 2017 on Hotels
The room was upgraded by hotel due to fully booked. However the upgraded room was a smoking room that I felt uncomfortable in particular of the smoking smell. I have requested non smoking room in the booking but seems it was ignored due to their booking situation
4 out of 5
by Wei Ngee

Affordable nice accommodation in causeway bay

Posted Mar 22, 2017 on Hotels
My room 2805 was on the top floor and was position very near the lift , so i can hear the lift mechanism operation even while sleeping . Room is very clean and quite spacious (toilet with a bath tub) for hong kong standard. Was given a smoking floor even though requested for non smoking room. But the level of cleanliness is acceptable and the room comes with a Sharp Air filter which helps in the air quality of the room. My room has a limited view of the the victoria harbour even though blocked by the nearby buildings but it's still nice to be able to have a sea view. Overall a pleasant stay. Will return to this hotel if i go back hong kong. Walking distance to causeway bay time square about 15 mins walk through the wet market alley.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2017
Good Location and nice staff. It's Cold in room even off the air condition.(outside was 9-11 C)
4 out of 5
Recommended
for Everyone
by A verified traveler from Pukekohe, Auckland

Nice hotel but need update of the bathroom.

Posted Jan 19, 2017
Pros: The hotel staffs.
Cons: The bathroom need update.
Location: Location is great and very close to everything.
Hotel staffs were very friendly and helpful, especially the hotel room cleaning staffs.
3 out of 5
Recommended
for Everyone
by A verified traveler

Unfashionable interior in hotel lobby.

Posted Jan 19, 2017 on Wotif
Close to Times Square and Hong Kong markets. Nice view of happy valley. Needs to update the food menus if they want western vegetarians to eat there.
1 out of 5
by Nattida

I stay at JW Marriott Hotel excellent I love love

Posted Jan 9, 2017 on Hotels
Everything bad service from first day when stars the front check in not nice very low class I'm never come back again and I will let my friend or anyone know
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 16, 2016 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 19, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 20, 2016 on Hotels