Ratings based on 537 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from 大阪

Posted May 5, 2016
Pros: ちょっと簡易のというのではなくしっかりしたバイキングの朝食がついていたこと。 受付の方が親切だったこと 収納スペースがたくさんあったこと 客室や浴室が広かったこと
Cons: コンセントがもう少しあればいいと思う
Location: 便利なロケーションです。地下鉄のシャンワン駅にも近いし、香港島ならトラムでどこでも行けるので地下鉄の階段を上がったり降りたりも不要で最高です。夏は暑いでしょうけど。 下町の雰囲気で洗練されたショップやレストランはないけれど少しだけ歩くとSOHOのしゃれた感じが味わえます。
セントラルに近いところと思い探したホテルで初めての滞在でした。この辺りはごちゃごちゃしていてわかりにくく、エアオートエクスプレスの香港駅からホテルの近くまではシャトルバスがあるのですが、迷ってしまいました。それでも大きなキャリーを持っていると階段があって大変とかは全くなかったです。町並みは薄汚く少し不安でしたが、ホテルは清潔感があり快適でした。客室は広く浴室も広くバスタブもゆったりでした。シャワーの勢いはあまりなく、手洗いなどできるボールはありましたが、シャンプーボールとしては使用できないタイプです。 受付スタッフはどの方も大変親切でした。 地下鉄のシャンワン駅に近く便利です。私はトラムで移動したので地下鉄に乗る必要もなかったですが。 あたりには下町感のあるユニークなショップがたくさんあります。
Comment from Hotel Management
May 14, 2016 by Joey, Hotel Management
Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at The Mercer Hong Kong, we look forward to welcoming you again at any one of our serviced residences.
5 out of 5
by A verified traveler from Manchester, UK and KL, Malaysia

Excellent location

Posted Apr 29, 2016
Pros: Boutique hotel. Rooms a good size. Well equipped and furnished. Staff friendly. Good breakfast
Cons: Somewhere to get drink/snack/coffee, outside breakfast hours
Off the main drag, in more authentic back street; but 10 minutes walk to financial quarter, Landmark centre etc
Comment from Hotel Management
May 13, 2016 by Joey, Hotel Management
Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at The Mercer Hong Kong, we look forward to welcoming you again at any one of our serviced residences.
4 out of 5
by A verified traveler from Los Angeles

Posted Apr 20, 2016
Professional staff. Quick check in and clean room.
Comment from Hotel Management
May 13, 2016 by Joey, Hotel Management
Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at The Mercer Hong Kong, we look forward to welcoming you again at any one of our serviced residences.
4 out of 5
by A verified traveler

Lovely boutique hotel

Posted Apr 17, 2016
This hotel is in a great location. Super convenient for public transport and great dim sum around the corner ! The upper floors will offer a more quiet experience from the hustle and bustle below and the included breakfast is a perfect start of the day.
Comment from Hotel Management
May 13, 2016 by Joey, Hotel Management
Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at The Mercer Hong Kong, we look forward to welcoming you again at any one of our serviced residences.
5 out of 5
by A verified traveler

Приятный современный отель

Posted Apr 7, 2016 on Hotels
Отель очень современный, интересный дизайн номера, вежливый, ненавязчивый персонал, завтрак обычный, хороший кофе, просите этаж повыше, тогда у вас будет интересный вид из окна
Comment from Hotel Management
Jul 16, 2016 by Joey, Hotel Management
Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at The Mercer Hong Kong, we look forward to welcoming you again at any one of our serviced residences.
5 out of 5
by A verified traveler

全体的にとても満足

Posted Apr 5, 2016 on Hotels
香港にしては部屋が広く、バスタブと洗い場もあり快適だった。 冷蔵庫のミニバーは無料、無料で使用できる携帯もあり。 掃除が行き届いていないとのクチコミがあったが、私たちの部屋は全く問題なし。 とにかく場所が便利。 フロントスタッフもとても感じがよかった。 朝食会場は小さいが最低限のものは充分揃っている。 スタッフのおばさんもとても親切で、頑張っていた。 ただ五つ星などではないのでホテルを楽しみたい人には向いていない。 この価格なら、狭くて高い香港のホテルにしてはとてもいいと思う。
Comment from Hotel Management
Jul 16, 2016 by Joey, Hotel Management
Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at The Mercer Hong Kong, we look forward to welcoming you again at any one of our serviced residences.
5 out of 5
by A verified traveler

Very nice hotel, close to everything

Posted Apr 2, 2016
Pros: Location, room size, great breakfast
Cons: A little bit of maintenance would really make this place standout
Location: Great food all around you and you can walk to just about anyplace. If you need the MTR, its 3 blocks away. Very polite staff
Very nice hotel, close to everything but off the beaten path. On a quiet street with plenty of great restaurants within a 10 minute walk. The rooms are very accommodating with large bathrooms. Complimentary mini bar and a FABULOUS breakfast buffet...everything from smoked salmon to bacon & eggs, dim sum, cereal and great coffees. Three blocks to the MTR. 25HK cab ride to the Hong Kong MTR Express to the airport. You simply cannot beat the price for the location, the services, and the great breakfast...about 1/4 the price of the Mandarin O but in a much cooler area
Comment from Hotel Management
May 13, 2016 by Joey, Hotel Management
Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at The Mercer Hong Kong, we look forward to welcoming you again at any one of our serviced residences.
4 out of 5
by Marco

Posted Mar 30, 2016 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Joey, Hotel Management
Dear Marco, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at The Mercer Hong Kong, we look forward to welcoming you again at any one of our serviced residences.
3 out of 5
by Andrea from Torino

Buon rapporto qualità/prezzo

Posted Mar 27, 2016 on Hotels
Hotel moderno. Bel bagno e buona prima colazione. Strade adiacenti non proprio bellissime.
Comment from Hotel Management
Jul 16, 2016 by Joey, Hotel Management
Dear Andrea, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at The Mercer Hong Kong, we look forward to welcoming you again at any one of our serviced residences.
5 out of 5
by Martha from Mexico City

Exploring Central

Posted Mar 27, 2016 on Hotels
Great location!
Comment from Hotel Management
Jul 16, 2016 by Joey, Hotel Management
Dear Martha, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at The Mercer Hong Kong, we look forward to welcoming you again at any one of our serviced residences.